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Stuck on 700 day veteran status

southandr1southandr1 Member Posts: 10 Arc User
I've been playing STO for over 1100 days, and I'm still on 700 day veteran status.

Can anyone help here?

When or how do you get upgraded to your correct veteran status, and get the rewards that are also due?
Post edited by southandr1 on

Comments

  • thecosmic1thecosmic1 Member Posts: 9,365 Arc User
    edited April 2013
    Vet status is based on Subscription time not play time. If you stopped paying the monthly fee your Vet Status stopped at that point as well.
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
  • anazondaanazonda Member Posts: 8,399 Arc User
    edited April 2013
    https://my.perfectworld.com/account/sto

    Check this page... If it says "Active" and 1100'ish days, then you should have your rewards... if not.. then you probably forgot / stopped to pay for your sub.
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
  • southandr1southandr1 Member Posts: 10 Arc User
    edited December 2013
    Thanks for the replies, I still have the same problem, stuck on 700 day vet.

    I'm a lifelong subscriber, so don't have monthly fees at all.

    So still the same question, except I'm now a 1400+ day member of STO and still stuck on 700 day vet, so how do I get my reward up to and including the 1200 day vet????
  • jeffel82jeffel82 Member Posts: 2,075 Arc User
    edited December 2013
    The full list of Veteran Rewards can be found here.

    Assuming you're a Starfleet officer, here's what you can do.

    700 Days
    Claim an Android boff from the bridge officer store at Earth Spacedock.

    800 Days
    Claim the Mugato pet from a vendor on Deep Space Nine.

    900 Days
    All costume options should be added to the tailor automatically.

    1000 Days
    Claim the ship at the shipyard.

    If you're a lifetime member and you haven't received the accolades for these rewards, then there is definitely some kind of bug at work.
    You're right. The work here is very important.
    tacofangs wrote: »
    ...talking to players is like being a mall Santa. Everyone immediately wants to tell you all of the things they want, and you are absolutely powerless to deliver 99% of them.
  • southandr1southandr1 Member Posts: 10 Arc User
    edited December 2013
    Thanks Jeffel, yes I'm federation, yes I'm a lifelong member, and no I haven't received any rewards after the 700 day veteran.

    Any other ideas how to get them?
  • jeffel82jeffel82 Member Posts: 2,075 Arc User
    edited December 2013
    southandr1 wrote: »
    Thanks Jeffel, yes I'm federation, yes I'm a lifelong member, and no I haven't received any rewards after the 700 day veteran.

    Any other ideas how to get them?

    Sorry, no. If the options outlined above are not working for you, you'll have to submit a support ticket.
    You're right. The work here is very important.
    tacofangs wrote: »
    ...talking to players is like being a mall Santa. Everyone immediately wants to tell you all of the things they want, and you are absolutely powerless to deliver 99% of them.
  • hevachhevach Member Posts: 2,777 Arc User
    edited December 2013
    Look at your accolades and actual item availability. There was another thread from somebody about this who was only looking at their buff. The 700 day skill buff is the last one - 800 through 1000 don't do this.
  • aloishammeraloishammer Member Posts: 3,294 Arc User
    edited December 2013
    southandr1 wrote: »
    Thanks for the replies, I still have the same problem, stuck on 700 day vet.

    I'm a lifelong subscriber, so don't have monthly fees at all.

    So still the same question, except I'm now a 1400+ day member of STO and still stuck on 700 day vet, so how do I get my reward up to and including the 1200 day vet????

    You could try filing a Support ticket...


    ...or you could just keep asking us, the random forumites with no ability to do anything about it in any way.

    Which way to go basically revolves around the question "Do you actually want it fixed, or do you just want sympathy?"
  • wmcarsonwmcarson Member Posts: 84 Arc User
    edited December 2013
    hevach wrote: »
    Look at your accolades and actual item availability. There was another thread from somebody about this who was only looking at their buff. The 700 day skill buff is the last one - 800 through 1000 don't do this.

    This is dead on. If you go into your accolades list you'll most likely see the rest of the accolades in there. The 1000 day accolade (which I believe) is the highest 'vet reward' accolade is called 'Starfleet Veteran' and is listed in the General Accolades section

    If thats not it...eck! good luck with support
    |William@wmcarson|Starfleet Reserve|www.StarfleetReserve.com
  • worffan101worffan101 Member Posts: 9,518 Arc User
    edited December 2013
    Must be a bug. Report it; the devs should get back to you fairly soon.
  • tigerariestigeraries Member Posts: 3,492 Arc User
    edited December 2013
    You can also check the shipyard... if your L50 you can claim the T5? ship (1000 Day Veteran) reward then you have it... should get that automatically if your a LTS.
  • blassreiterusblassreiterus Member Posts: 1,294 Arc User
    edited January 2014
    southandr1 wrote: »
    Thanks Jeffel, yes I'm federation, yes I'm a lifelong member, and no I haven't received any rewards after the 700 day veteran.

    Any other ideas how to get them?
    You should have gotten the rewards when you reached level 5 on any character. That's when the accolades kick in.
    Star Trek Online LTS player.
  • tragamitestragamites Member Posts: 424 Arc User
    edited January 2014
    jeffel82 wrote: »
    The full list of Veteran Rewards can be found here.

    Assuming you're a Starfleet officer, here's what you can do.

    700 Days
    Claim an Android boff from the bridge officer store at Earth Spacedock.

    800 Days
    Claim the Mugato pet from a vendor on Deep Space Nine.

    900 Days
    All costume options should be added to the tailor automatically.

    1000 Days
    Claim the ship at the shipyard.

    If you're a lifetime member and you haven't received the accolades for these rewards, then there is definitely some kind of bug at work.
    southandr1 wrote: »
    Thanks Jeffel, yes I'm federation, yes I'm a lifelong member, and no I haven't received any rewards after the 700 day veteran.

    Any other ideas how to get them?

    You may be noticing the 700 day reward icon on your character. You will continue to hae that until they upgrade it to something else. It is a group XP buff.

    If you go to DS9 and cannot get the Mugato from the Vendor there then yes file a report.
    hevach wrote: »
    Look at your accolades and actual item availability. There was another thread from somebody about this who was only looking at their buff. The 700 day skill buff is the last one - 800 through 1000 don't do this.

    The 1000 day Destroyer ship should be available from the Ship Vendor if not file a Report. The 700 day Buff will not change.
    [SIGPIC][/SIGPIC]
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