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Forums > Home› Support› PC Gameplay Bug Reports

Account trouble.

stomperx99stomperx99 Member Posts: 863 Arc User
edited April 2013 in PC Gameplay Bug Reports
Hello, sometimes I go into my account through the website to check how long I've been in the game. when I checked it said I was on the game for 931 day's 2 weeks later it said I was on the game for 931 day's and now it says my status is inactive. Why? I'm on the game every day, Could this bug get my account terminated? :eek:
(Closed)
ZomboDroid10122015042230.jpg

I'm sorry to people who I, in the past, insulted, annoyed, etc.
Post edited by stomperx99 on

Comments

  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited April 2013
    stomperx99 wrote: »
    Hello, sometimes I go into my account through the website to check how long I've been in the game. when I checked it said I was on the game for 931 day's 2 weeks later it said I was on the game for 931 day's and now it says my status is inactive. Why? I'm on the game every day, Could this bug get my account terminated? :eek:
    The web statistics only list Days 'Subscribed'. Do you currently have a 'Active' subscription, or are you playing F2P ???
  • monkeybone13monkeybone13 Member Posts: 4,640 Arc User
    edited April 2013
    You won't get your account banned. It means that is how many days total you were subscribed to the game and your account being "inactive" means that you are no longer paying the monthly subscription. You can still play the game normally.
  • stomperx99stomperx99 Member Posts: 863 Arc User
    edited April 2013
    grouchyotaku wrote: »
    The web statistics only list Days 'Subscribed'. Do you currently have a 'Active' subscription, or are you playing F2P ???

    I pay every month.
    ZomboDroid10122015042230.jpg

    I'm sorry to people who I, in the past, insulted, annoyed, etc.
  • stomperx99stomperx99 Member Posts: 863 Arc User
    edited April 2013
    monkeybone13 wrote: »
    You won't get your account banned. It means that is how many days total you were subscribed to the game and your account being "inactive" means that you are no longer paying the monthly subscription. You can still play the game normally.
    I'm paying every month.
    ZomboDroid10122015042230.jpg

    I'm sorry to people who I, in the past, insulted, annoyed, etc.
  • robdmcrobdmc Member Posts: 1,619 Arc User
    edited April 2013
    Then you will need to submit a ticket to get it logging your time again.
  • gurriknakgurriknak Member Posts: 0 Arc User
    edited April 2013
    **EDIT**

    My issue was resolved. Thank you, Cryptic. I hope they get your issue worked out, too, Stomper.
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