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Fairly high end machine, lackluster performance regardless of settings

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  • fearlessteapotfearlessteapot Member Posts: 33 Arc User
    edited April 2013
    spork87 wrote: »
    Now for the issue at hand, if you overheated at 4.4ghz backing down to 4.2 will not really help the situation, and the simple fact you overheat at that speed tells me your using the stock heatsink, as any aftermarket heatsink for 1155 will run these chips at 4.5-5ghz comfortably or your using excessive voltage.

    If your using the stock heatsink, remove your overclock right now until you can afford a better cooler, at minimum a hyper212+ will get you to 4.7ghz easy if your goal is to overclock.

    Graphics stuttering without visable artifacts is caused 99% of the time by a CPU bottleneck and this happens because it is throttling down to save itself from burning up
    Thanks for the reply, however this is most certainly not the case. I actually listed the aftermarket heatsink in the OP, and indicated that I do not overheat with any other game. In addition, I explained how I drop the clock to 4.2 and did not experience overheating, and later how I dropped the core temps a further 20C. The problem still exists.
  • otowiotowi Member Posts: 600 Arc User
    edited April 2013
    Very strange problem you're having.

    This does seem to run hotter than other games, wich is due the the engine that STO runs on afaik.

    I'm running STO on my gameing rig at max or near max resolution, and that's with a watercooled CPU of a kind I cant remember and a GeForce 9800 GT. I've never had any problems with overheating. The 9800 GT is stock card with no aftermarket fan on it.

    Way back when STO launched there were reports of the game causing graphics card to melt :eek:, but if it was the game causing it or not was never entierly figured out afaik.

    Other than replacing your graphics card or replacing the stock fan on it, if you have not done so, is to place a table top fan close to your rig and blow air into it. I have done so before on another rig, and that worked just fine as a stop gap solution.

    Other than that, I'm not sure what is the cause of your problems.

    Also, the fact that you can run other games just fine, does not really help,since different games run on different engines, and how they use the CPU/GPU.

    As an example, I can run STO on very high settings, but when playing TOR, I have to run at lower settings, so I can play the game without getting graphics lag.

    Different games, different experiences...
  • fearlessteapotfearlessteapot Member Posts: 33 Arc User
    edited April 2013
    otowi wrote: »
    Also, the fact that you can run other games just fine, does not really help,since different games run on different engines, and how they use the CPU/GPU.

    Actually, it's a very valid piece of troubleshooting information. It implies that there is nothing physically wrong with my machine hardware wise. Coupled with the fact that several other people have explained that ST:O specifically causes overheating, and we have established a pattern. I also further explained that I tweaked my machine and have dropped the core temps by 20C, so this can not possibly be the cause of the hiccups.
  • loading159loading159 Member Posts: 184 Arc User
    edited April 2013
    1) check your max FPS setting under graphics, its undertrouble shooting tab at the bottom. you have to click it to get it open. Make sure the max FPS is LMIMTED if it is not, you must limit your FPS. While your machine specs are very fine, without the FPS limit your machine atempts to go to infiniti FPS. as you might have jsut thought, thats is BAD. Also, limit max physics particles to 100.

    When I first started playing STO on my new desktop I was having severe heating issues, for instance my computer would heat my house. I would have my window open in the middle of winter blowing in 35 deg Fer. air and the house would still be hot. I could run skyrim at basically max settings without this much heat so I knew something was wrong. Once I limited my FPS to 60 and set max physics particles to 100 everything started working much better.

    heres the stats so you know im not full of it, AMD Phenom II X6 BE @ 3.9 GHz, 8 GB ram at 13333, radeon HD 6870 1 GB ram. 120mm front intake (3,000 rpm), 3 80mm, 1 side - 2 rear exhaust. (1500 rpm). the cpu fan can go up to 9,000 rpm i beleive? but it has not gone into very high rpm since i fixed my settings. I currently have ALL settings fully to the right except for max physics particles with my fps limited to 60. my fps rarely drops below 55 while playing.

    2) make sure your power supply is enough
    3) clean all the dust out
    4) clean the inside up, move cables for better airflow, change fan directions.
    this is what I had to do in order to make my system cool more effectivly.
    5) like some guy said above, if you have stock cpu cooler, DO NOT overclock.

    I hope this helps

    and btw what is with the sudden arguement between AMD and intel guys, common both make very good parts. :)
    Captain Moe
    U.S.S. Prometheus
    Fleet Multi Vector Advanced Escort
    Resistance is futile
  • otowiotowi Member Posts: 600 Arc User
    edited April 2013
    Actually, it's a very valid piece of troubleshooting information. It implies that there is nothing physically wrong with my machine hardware wise. Coupled with the fact that several other people have explained that ST:O specifically causes overheating, and we have established a pattern. I also further explained that I tweaked my machine and have dropped the core temps by 20C, so this can not possibly be the cause of the hiccups.

    Whilst it can help to play other games to see how your system works with them, it has no real bearing at all.

    Yes you can run something like say Battlefield 3 on max resolution with no problems, however, when playing another game, like STO, you get problems.

    This has everything do with how different games uses your system resources. So, BF3 runs just fine on highest settings, but STO causes problems.

    This means that BF 3 uses your system resources differently than STO does. BF 3 probably is more efficent set up, meaning that it uses a better combination of you CPU and GPU in how it renders the game. So your CPU might do some pre rendering, so that your GPU does not have to work quite so hard, and thus running cooler.

    STO on the other hand, might be relying on your GPU to render most things, with little pre rendering help from you CPU, and thus your GPU will get heavier loads, and run hotter.

    So what I said holds true. Not trying to aruge, just pointing out what I have seen in various tech forums over the years...
  • wast33wast33 Member Posts: 1,855 Arc User
    edited April 2013
    only read the op, so sry for may restating something:
    ... first thought: get rid off OC. nothing in your system looks to me like it's needed for anything. i could imagine that would stop your system to struggle with sto.
    i'm running sto on a almost 4 years old machine with highest settings just fine ("dx11").
    (intel dual with 2,8 ghz, ide main hdd, 4gb ddr2, ati hd 5770 1gb ddr5, asus mb)

    ...also may your chipset doesn't like it? dunno... i'd give it a shot with stopping to oc ;).
  • fearlessteapotfearlessteapot Member Posts: 33 Arc User
    edited April 2013
    otowi wrote: »

    So what I said holds true. Not trying to aruge, just pointing out what I have seen in various tech forums over the years...

    I simply disagree with you. It's actually one of the core concepts of troubleshooting - ruling things out by the process of elimination. The fact that ST:O is the only game, out of many that I've tried, which causes the heating issues, and that several others have chimed in with similar results ... means ST:O causes heating issues, and not my system.

    And I have largely fixed the issue, by the way. I was running the game through Steam. I decided to download the game and run it directly, and I'm getting much smoother play. Pretty weird.
  • otowiotowi Member Posts: 600 Arc User
    edited April 2013
    I simply disagree with you. It's actually one of the core concepts of troubleshooting - ruling things out by the process of elimination. The fact that ST:O is the only game, out of many that I've tried, which causes the heating issues, and that several others have chimed in with similar results ... means ST:O causes heating issues, and not my system.

    And I have largely fixed the issue, by the way. I was running the game through Steam. I decided to download the game and run it directly, and I'm getting much smoother play. Pretty weird.

    Ok, then we can agree to disagree I suppose :P

    But t's good that you have fixed the problems. Steam might for some reason not work very well with MMO games that have their own dedicated launcher. Steam will be laying in the background taking up resources or otherwise hamper your experience.

    I have had some trouble with games that require Steam before, but some reading on their (Steam) forums or the forums of the dev of those games, usually will give a solution.

    But in the world of computers, there are so many variables of things that can go wrong at the worst possible moment that it makes my head spin :D
  • fearlessteapotfearlessteapot Member Posts: 33 Arc User
    edited April 2013
    It is very strange. I randomly saw someone post in game /chat that they uninstalled their Steam version and installed the standalone version to fix an issue, and figured I'd give it a shot. Seemed to work completely, even in Starbase 24 Im getting smooth play.
  • aexraelaexrael Member Posts: 0 Arc User
    edited April 2013
    In the future, you could try disabling the Steam overlay, to see if that is what is causing the slowdowns.
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