test content
  • Games
  • Social
  • Arc News
  • Support
  • Zen
What is the Arc Client?
Install Arc
Forums > Home› Star Trek Online General Discussion

IMPORTANT: Launcher testing complete, maintenance complete ETA 1/31 @ 12PM/noon PST

24567…25

Comments

  • torsten1009torsten1009 Member Posts: 454 Arc User
    edited January 2013
    One tracert from germany, using the vodafone-LTE-network (that explains the hops in 10.0.0.0/8 networks). Unusual is that I didn't get the laggy Cogent-route... Have you switched the whole routing?

    >tracert launcher.startrekonline.com

    Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
    Abschnitte:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 60 ms 50 ms 45 ms 10.218.0.4
    3 68 ms 46 ms 32 ms 10.218.0.2
    4 48 ms 38 ms 42 ms 10.218.1.60
    5 48 ms 39 ms 29 ms 10.218.1.34
    6 62 ms 43 ms 62 ms 10.218.1.148
    7 38 ms 56 ms 48 ms 10.218.1.138
    8 49 ms 48 ms 41 ms 92.79.230.65
    9 61 ms 71 ms 60 ms 188.111.129.26
    10 60 ms 52 ms 55 ms xe-0-2-3-xcr1.amt.cw.net [208.173.212.1]
    11 57 ms 54 ms 53 ms tinet-gw.amt.cw.net [195.2.10.230]
    12 134 ms 139 ms 139 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    13 123 ms 130 ms 175 ms internap-gw.ip4.tinet.net [77.67.77.54]
    14 173 ms 156 ms 128 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    15 167 ms * * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    16 * * * Zeit?berschreitung der Anforderung.
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.

    Ablaufverfolgung beendet.

    C:\Users\Torsten>
    [SIGPIC][/SIGPIC]
    If Star Trek Online was an Open-Source (GPL) Game, we would have a low-grind fork.
  • momawmomaw Member Posts: 0 Arc User
    edited January 2013
    From southern New Hampshire

    =============================================

    Tracing route to launcher.startrekonline.com [208.95.185.44]

    over a maximum of 30 hops:



    1 1 ms 1 ms 1 ms 192.168.1.1

    2 12 ms 14 ms 7 ms 72.71.241.1

    3 10 ms 11 ms 10 ms 64.222.166.108

    4 15 ms 14 ms 12 ms burl-lnk-70-109-168-138.ngn.east.myfairpoint.net [70.109.168.138]

    5 103 ms 207 ms 209 ms te8-5.ccr01.alb02.atlas.cogentco.com [38.104.52.29]

    6 23 ms 21 ms 21 ms te4-4.ccr01.jfk01.atlas.cogentco.com [154.54.42.142]

    7 23 ms 24 ms 22 ms te0-1-0-7.mpd21.jfk02.atlas.cogentco.com [154.54.1.174]

    8 26 ms 23 ms 24 ms te0-1-0-1.ccr21.jfk07.atlas.cogentco.com [154.54.1.134]

    9 26 ms 24 ms 25 ms sl-crs4-nyc-.sprintlink.net [144.232.8.181]

    10 26 ms 24 ms 25 ms 144.232.4.92

    11 29 ms 28 ms 27 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.23]

    12 31 ms 29 ms 29 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    13 175 ms 205 ms 201 ms sl-internap-190725-0.sprintlink.net [144.223.45.50]

    14 126 ms 29 ms 29 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]

    15 * 42 ms 36 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]

    16 * * * Request timed out.

    17 * * * Request timed out.

    18 * * * Request timed out.

    19 * * * Request timed out.

    20 * * * Request timed out.

    21 * * * Request timed out.

    22 * * * Request timed out.

    23 * * * Request timed out.

    24 * * * Request timed out.

    25 * * * Request timed out.

    26 * * * Request timed out.

    27 * * * Request timed out.

    28 * * * Request timed out.

    29 * * * Request timed out.

    30 * * * Request timed out.



    Trace complete.

    =============================================




    Tracing route to accounts.crypticstudios.com [208.95.185.165]

    over a maximum of 30 hops:



    1 1 ms 3 ms 1 ms 192.168.1.1

    2 9 ms 7 ms 7 ms 72.71.241.1

    3 11 ms 7 ms 7 ms 64.222.166.68

    4 15 ms 14 ms 12 ms pool-64-222-213-132.port.east.myfairpoint.net [64.222.213.132]

    5 16 ms 17 ms 14 ms xe-1-2-0.mpr4.bos2.us.above.net [64.125.71.169]

    6 16 ms 22 ms 16 ms xe-0-0-0.mpr3.bos2.us.above.net [64.125.25.61]

    7 25 ms 31 ms 42 ms xe-4-3-0.cr1.lga5.us.above.net [64.125.24.106]

    8 24 ms 22 ms 22 ms xe-0-0-1.er1.lga5.us.above.net [64.125.27.61]

    9 26 ms 24 ms 22 ms above-savvis.lga5.us.above.net [64.125.13.78]

    10 24 ms 24 ms 27 ms cr2-tengig-0-15-5-0.NewYork.savvis.net [204.70.197.10]

    11 24 ms 22 ms 24 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    12 31 ms 31 ms 29 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]

    13 30 ms 32 ms 29 ms 206.28.97.137

    14 213 ms 197 ms 204 ms internap.Boston.savvis.net [208.172.51.230]

    15 31 ms 29 ms 29 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]

    16 41 ms 37 ms 34 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]

    17 * * * Request timed out.

    18 * * * Request timed out.

    19 * * * Request timed out.

    20 * * * Request timed out.

    21 * * * Request timed out.

    22 * * * Request timed out.

    23 * * * Request timed out.

    24 * * * Request timed out.

    25 * * * Request timed out.

    26 * * * Request timed out.

    27 * * * Request timed out.

    28 * * * Request timed out.

    29 * * * Request timed out.

    30 * * * Request timed out.



    Trace complete.
  • luckyatpwc1979luckyatpwc1979 Member Posts: 22 Arc User
    edited January 2013
    Same cant log in :( but always later :D
    Been playing for ages and need more coffee
  • leveslylevesly Member Posts: 53 Arc User
    edited January 2013
    Unable to open launcher. Stuck in launcher auto-update trying to connect.

    Error box opens saying

    Unable to establish connection to Patch Server. Please check your internet connection. If problem persist, please contact Technical Support.

    Which is an error Ive experience on and off for months.



    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 15 ms 10 ms 13 ms 10.49.80.1
    2 11 ms 12 ms 12 ms nott-core-2a-ae7-1053.network.virginmedia.net [8
    0.7.83.81]
    3 14 ms 15 ms 13 ms leed-bb-1c-ae4-0.network.virginmedia.net [62.253
    .174.61]
    4 17 ms 19 ms 18 ms nrth-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.122]
    5 18 ms 19 ms 20 ms brhm-bb-1c-et-400-0.network.virginmedia.net [62.
    253.174.225]
    6 18 ms 19 ms 19 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 23 ms 23 ms 24 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 107 ms 105 ms 109 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 106 ms 102 ms 103 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 126 ms 111 ms 125 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 * 115 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\William>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 12 ms 11 ms 15 ms 10.49.80.1
    2 12 ms 13 ms 11 ms nott-core-2a-ae7-1055.network.virginmedia.net [8
    0.7.83.89]
    3 15 ms 12 ms 14 ms leed-bb-1c-ae4-0.network.virginmedia.net [62.253
    .174.61]
    4 14 ms 18 ms 19 ms manc-bb-1d-ae8-0.network.virginmedia.net [62.253
    .174.141]
    5 18 ms 21 ms 22 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 19 ms 18 ms 17 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 22 ms 26 ms 22 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 96 ms 98 ms 96 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 95 ms 96 ms 98 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 95 ms 98 ms 98 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    11 108 ms 107 ms 106 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • sp3kysp3ky Member Posts: 0 Arc User
    edited January 2013
    Short message buffer
    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms 192.168.1.1
    2 70 ms 88 ms 88 ms 78.158.96.1
    3 32 ms 33 ms 33 ms 78.158.112.71
    4 32 ms 32 ms 59 ms 78.158.112.71
    5 63 ms 33 ms 36 ms te2-3.261.ccr01.dub02.atlas.cogentco.com [149.6.5.29]
    6 34 ms 37 ms 32 ms te3-4.ccr01.dub01.atlas.cogentco.com [154.54.56.49]
    7 38 ms 43 ms 38 ms te0-2-0-4.ccr22.lpl01.atlas.cogentco.com [154.54.38.230]
    8 101 ms 102 ms 102 ms te0-1-0-3.ccr22.bos01.atlas.cogentco.com [154.54.42.105]
    9 109 ms 126 ms 109 ms te0-7-0-18.mpd22.jfk02.atlas.cogentco.com [154.54.44.33]
    10 108 ms 108 ms 107 ms te0-5-0-7.ccr21.jfk07.atlas.cogentco.com [154.54.80.186]
    11 125 ms 122 ms 109 ms sprint.jfk07.atlas.cogentco.com [154.54.14.34]
    12 109 ms 109 ms 109 ms 144.232.4.92
    13 260 ms 115 ms 113 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.23]
    14 115 ms 114 ms 114 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
    15 115 ms 115 ms 115 ms sl-internap-190725-0.sprintlink.net [144.223.45.50]
    16 149 ms 115 ms 116 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    17 123 ms 124 ms 126 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms 192.168.1.1
    2 45 ms 33 ms 33 ms 78.158.96.1
    3 33 ms 218 ms 34 ms 78.158.112.71
    4 33 ms 32 ms 63 ms 78.158.112.71
    5 36 ms 34 ms 34 ms te2-3.261.ccr01.dub02.atlas.cogentco.com [149.6.5.29]
    6 34 ms 33 ms 179 ms te3-7.ccr01.dub01.atlas.cogentco.com [154.54.56.85]
    7 38 ms 61 ms 37 ms te0-2-0-4.ccr22.lpl01.atlas.cogentco.com [154.54.38.230]
    8 101 ms 101 ms 103 ms te0-5-0-3.ccr22.bos01.atlas.cogentco.com [154.54.44.189]
    9 108 ms 108 ms 239 ms te0-7-0-11.mpd22.jfk02.atlas.cogentco.com [154.54.44.25]
    10 119 ms 110 ms 268 ms te0-5-0-3.ccr21.jfk07.atlas.cogentco.com [154.54.87.210]
    11 110 ms 108 ms 109 ms sprint.jfk07.atlas.cogentco.com [154.54.14.34]
    12 110 ms 111 ms 109 ms 144.232.4.92
    13 112 ms 113 ms 115 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.23]
    14 119 ms 114 ms 115 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]
    15 115 ms 114 ms 122 ms sl-internap-190725-0.sprintlink.net [144.223.45.50]
    16 115 ms 115 ms 114 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    17 115 ms 123 ms 129 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.
  • zix74itaelitezix74itaelite Member Posts: 0 Arc User
    edited January 2013
    From Italy:


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\***>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms 192.168.1.1
    2 * * * Request timed out.
    3 31 ms 24 ms 23 ms 172.17.49.177
    4 25 ms 27 ms 26 ms 172.17.6.53
    5 34 ms 34 ms 32 ms 172.17.8.173
    6 36 ms 35 ms 35 ms 172.17.10.73
    7 36 ms 35 ms 36 ms pos0-11-0-0.milano50.mil.seabone.net [93.186.128
    .105]
    8 34 ms 34 ms 70 ms te8-3.milano52.mil.seabone.net [195.22.205.193]

    9 34 ms 33 ms 34 ms xe-1-1-0.mil10.ip4.tinet.net [213.200.68.61]
    10 139 ms 139 ms 141 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    11 * 138 ms 137 ms internap-gw.ip4.tinet.net [77.67.77.54]
    12 138 ms 138 ms 138 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    13 150 ms 148 ms 139 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.



    C:\Users\***>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 3 ms 1 ms 1 ms 192.168.1.1
    2 * * * Request timed out.
    3 24 ms 24 ms 26 ms 172.17.49.49
    4 26 ms 26 ms 26 ms 172.17.6.41
    5 39 ms 34 ms 36 ms 172.17.8.133
    6 36 ms 34 ms 34 ms 172.17.5.241
    7 36 ms 38 ms 38 ms bundle-ether15.milano50.mil.seabone.net [93.186.
    128.245]
    8 34 ms 34 ms 33 ms te4-2.milano52.mil.seabone.net [195.22.205.243]

    9 34 ms 33 ms 36 ms ge-0-0-0.mil19.ip4.tinet.net [213.200.68.145]
    10 139 ms 138 ms 171 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    11 139 ms 137 ms 136 ms internap-gw.ip4.tinet.net [77.67.77.54]
    12 138 ms 137 ms 137 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    13 143 ms 143 ms 144 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • caltoscaltos Member Posts: 1 Arc User
    edited January 2013
    from Germany Cable:

    Routenverfolgung zu startrekonline.com [208.95.185.44] ?ber maximal 30 Abschnitt
    e:

    [...]

    6 6 ms 7 ms 6 ms 13NOC-MX960-02-ae9.krp.unity-media.net [80.69.107.5]
    7 6 ms 8 ms 12 ms 13NOC-MX960-01-ae0.krp.unity-media.net [80.69.107.201]
    8 11 ms 11 ms 46 ms 7111A-MX960-01-ae8.fra.unity-media.net [80.69.107.25]
    9 10 ms * * 84-116-131-149.aorta.net [84.116.131.149]
    10 44 ms 10 ms 11 ms 84.116.132.161
    11 12 ms 14 ms 13 ms 84.116.132.158
    12 10 ms 11 ms 11 ms xe-10-2-2.fra23.ip4.tinet.net [141.136.99.97]
    13 118 ms 115 ms 114 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    14 114 ms 115 ms 115 ms internap-gw.ip4.tinet.net [77.67.77.54]
    15 113 ms 114 ms 114 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    16 * 129 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    17 * * * Zeit?berschreitung der Anforderung.
    18 * * * Zeit?berschreitung der Anforderung.
    19 * * * Zeit?berschreitung der Anforderung.
    20 * * * Zeit?berschreitung der Anforderung.
    21 * * * Zeit?berschreitung der Anforderung.
    22 * * * Zeit?berschreitung der Anforderung.
    23 * * * Zeit?berschreitung der Anforderung.
    24 * * * Zeit?berschreitung der Anforderung.
    25 * * * Zeit?berschreitung der Anforderung.
    26 * * * Zeit?berschreitung der Anforderung.
    27 * * * Zeit?berschreitung der Anforderung.
    28 * * * Zeit?berschreitung der Anforderung.
    29 * * * Zeit?berschreitung der Anforderung.
    30 * * * Zeit?berschreitung der Anforderung.
  • yreodredyreodred Member Posts: 3,527 Arc User
    edited January 2013
    Still:

    Unable to establish connection to Patch Server. Please check your internet connection. If problems persist, please contact technical support.

    ...


    I hope it will change within the next hour....
    "...'With the first link, the chain is forged. The first speech censured...the first thought forbidden...the first freedom denied--chains us all irrevocably.' ... The first time any man's freedom is trodden on, we're all damaged. I fear that today--" - (TNG) Picard, quoting Judge Aaron Satie

    A tale of two Picards
    https://youtu.be/d-f3bscZa0E?t=105
    (also applies to Star Trek in general)
  • krwolcottkrwolcott Member Posts: 14 Arc User
    edited January 2013
    [Connecting through Earthlink - tracert follows:]

    (C) Copyright 1985-2001 Microsoft Corp.

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 25 ms 9 ms 14 ms buffalo.setup [192.168.11.1]
    2 30 ms 31 ms 31 ms 108.244.241.254
    3 15 ms 30 ms 15 ms 12.83.71.157
    4 46 ms 30 ms 31 ms 12.122.137.125
    5 31 ms 31 ms 31 ms att-gw.sanjoseequinix.savvis.net [192.205.36.6]

    6 30 ms 30 ms 30 ms er2-xe-11-2-0.SanJoseEquinix.savvis.net [204.70.
    203.21]
    7 31 ms 31 ms 30 ms cr2-tengig0-7-3-0.sanfrancisco.savvis.net [204.7
    0.206.57]
    8 109 ms 124 ms 99 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.
    34]
    9 124 ms 104 ms 101 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    10 108 ms 109 ms 124 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    11 124 ms 124 ms 112 ms 206.28.97.137
    12 124 ms 108 ms 109 ms internap.Boston.savvis.net [208.172.51.230]
    13 124 ms 124 ms 108 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    14 125 ms 124 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\WINDOWS\system32>
  • daveynydaveyny Member Posts: 8,227 Arc User
    edited January 2013
    Launcher wont open from Schenectady, NY...

    Microsoft Windows
    Copyright (c) 2009 Microsoft Corporation.

    C:\Users\David>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41] over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms ***.***.*.**
    2 33 ms 29 ms 30 ms cable-mac1.schnny52-ar4003.nyroc.rr.com [***.***.**.**]
    3 13 ms 12 ms 12 ms gig8-45.schnny52-rtr001.alb.northeast.rr.com [24.29.46.197]
    4 11 ms 12 ms 12 ms rdc-74-76-241-78.alb.northeast.rr.com [74.76.241.78]
    5 29 ms 23 ms 23 ms rdc-74-76-241-193.alb.northeast.rr.com [74.76.241.193]
    6 22 ms 22 ms 23 ms ae-5-0.cr0.nyc30.tbone.rr.com [66.109.6.74]
    7 29 ms 32 ms 31 ms 107.14.17.172
    8 28 ms 30 ms 31 ms 66.109.9.30
    9 27 ms 28 ms 28 ms ae-1-0.pr0.dca10.tbone.rr.com [66.109.6.165]
    10 26 ms 28 ms 28 ms 107.14.16.34
    11 60 ms 64 ms 46 ms cr2-tengig0-8-5-0.washington.savvis.net [204.70.206.241]
    12 35 ms 34 ms 35 ms cr2-te-0-3-1-0.nyr.savvis.net [204.70.192.2]
    13 48 ms 34 ms 34 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    14 41 ms 41 ms 41 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    15 38 ms 41 ms 56 ms 206.28.97.137
    16 34 ms 34 ms 33 ms internap.Boston.savvis.net [208.172.51.230]
    17 87 ms 135 ms 135 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    18 38 ms * * perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    Interesting that my connection didn't go through cogent this time.
    STO Member since February 2009.
    I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
    Forever a STO Veteran-Minion
    upside-down-banana-smiley-emoticon.gif
  • yris1yris1 Member Posts: 29 Arc User
    edited January 2013
    Microsoft Windows [version 6.1.7600]
    Copyright (c) 2009 Microsoft Corporation. Tous droits r?serv?s.

    C:\Users\*****>tracert launcher.startrekonline.com

    D?termination de l'itin?raire vers launcher.startrekonline.com [208.95.185.44]
    avec un maximum de 30 sauts :

    1 4 ms 1 ms <1 ms 192.168.0.254
    2 36 ms 36 ms 36 ms 192.168.254.254
    3 * 36 ms 35 ms bzn-6k-5-v201.routers.proxad.net [212.27.55.126]

    4 37 ms 36 ms 37 ms th2-crs16-1-be1200.intf.routers.proxad.net [212.
    27.50.193]
    5 37 ms 38 ms 37 ms th2-9k-1-be1000.intf.routers.proxad.net [212.27.
    59.206]
    6 73 ms 37 ms 46 ms ix-15-547.tcore1.PVU-Paris.as6453.net [195.219.2
    41.173]
    7 306 ms 37 ms 37 ms 195.219.241.130
    8 252 ms 115 ms 115 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    9 116 ms 115 ms 114 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 117 ms 117 ms 117 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 * 121 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * D?lai d'attente de la demande d?pass?.
    13 * * * D?lai d'attente de la demande d?pass?.
    14 * * * D?lai d'attente de la demande d?pass?.
    15 * * * D?lai d'attente de la demande d?pass?.
    16 * * * D?lai d'attente de la demande d?pass?.
    17 * * * D?lai d'attente de la demande d?pass?.
    18 * * * D?lai d'attente de la demande d?pass?.
    19 * * * D?lai d'attente de la demande d?pass?.
    20 * * * D?lai d'attente de la demande d?pass?.
    21 * * * D?lai d'attente de la demande d?pass?.
    22 * * * D?lai d'attente de la demande d?pass?.
    23 * * * D?lai d'attente de la demande d?pass?.
    24 * * * D?lai d'attente de la demande d?pass?.
    25 * * * D?lai d'attente de la demande d?pass?.
    26 * * * D?lai d'attente de la demande d?pass?.
    27 * * * D?lai d'attente de la demande d?pass?.
    28 * * * D?lai d'attente de la demande d?pass?.
    29 * * * D?lai d'attente de la demande d?pass?.
    30 * * * D?lai d'attente de la demande d?pass?.

    Itin?raire d?termin?.

    from France.
  • starmanjstarmanj Member Posts: 718 Arc User
    edited January 2013
    Unable to open launcher. Stuck in launcher autoupdate trying to connect.

    Error box opened says:

    Unable to establish connection to Patch Server. Please check your internet connection. If problem persist, please contact Technical Support.

    USA Macon Georgia

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\>tracert lancher.startrekonline.com

    Tracing route to lancher.startrekonline.com [72.215.225.9]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 7 ms 9 ms 7 ms 68.1.8.23
    4 9 ms 8 ms 7 ms 68.1.8.141
    5 7 ms 7 ms 7 ms 68.1.8.86
    6 11 ms 11 ms 11 ms maribprj01-ae1.0.rd.at.cox.net [68.1.0.41]
    7 12 ms 11 ms * ip70-167-151-26.at.at.cox.net [70.167.151.26]
    8 * * * Request timed out.
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Users\

    This surly doesn't look good
  • edbohagenedbohagen Member Posts: 19 Arc User
    edited January 2013
    As requested, launcher won't open:


    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 8 ms 4 ms 3 ms 192.168.16.1
    2 * 464 ms 415 ms lo0-central10.ptw-ag04.plus.net [195.166.128.194]
    3 33 ms 63 ms 92 ms link7-central10.ptw-gw01.plus.net [84.93.248.108]
    4 283 ms 262 ms 302 ms xe-10-0-0.ptw-cr01.plus.net [212.159.1.40]
    5 48 ms 31 ms 64 ms ae2.ptw-cr02.plus.net [195.166.129.5]
    6 * * * Request timed out.
    7 * * * Request timed out.
    8 * * * Request timed out.
    9 161 ms 237 ms 359 ms IntelQ-Tinet-level3-2x10G.London.Level3.net [4.68.110.114]
    10 191 ms 113 ms 105 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    11 * * 406 ms internap-gw.ip4.tinet.net [77.67.77.54]
    12 401 ms 518 ms 435 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    13 365 ms 414 ms 284 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.


    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 7 ms 4 ms 3 ms 192.168.16.1
    2 * * 565 ms lo0-central10.ptw-ag04.plus.net [195.166.128.194]
    3 * * * Request timed out.
    4 * 232 ms 470 ms xe-10-0-0.ptw-cr01.plus.net [212.159.1.40]
    5 383 ms 365 ms 647 ms te-4-2.car5.London1.Level3.net [217.163.45.249]
    6 730 ms 648 ms 548 ms ae-1-51.edge4.London1.Level3.net [4.69.139.74]
    7 151 ms 361 ms 234 ms IntelQ-Tinet-level3-2x10G.London.Level3.net [4.68.110.114]
    8 574 ms 487 ms 462 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 * 283 ms 468 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 563 ms 333 ms 201 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    11 * * 235 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    12 311 ms 436 ms 538 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.
  • arkyboyarkyboy Member Posts: 118 Arc User
    edited January 2013
    Unable to establish connection to Patch Server. Please check your internet connection. If problem persist, please contact Technical Support.
    [img][/img]Screenshot%2067_zps8ijfhubt.png
  • fletch57fletch57 Member Posts: 318 Arc User
    edited January 2013
    unable to connect to launcher. time: 11:14am,virginia,USA
  • bannon3bannon3 Member Posts: 379 Arc User
    edited January 2013
    :eek: Is Cryptic finally taking this issue seriously after 9 months? Keep the data coming guys maybe they will get to the bottom of it, although I am skeptical.
    In Space, Cryptic cant hear you scream!!!
  • canadianmetalfancanadianmetalfan Member Posts: 50 Arc User
    edited January 2013
    pwebranflakes wrote: »
    Hello Captains!

    While Holodeck is down for maintenance this morning, we're going to be running a few tests that may affect your connection to the launcher. If you would like to help, please try connecting to the launcher as often as you'd like. If you notice any issue, please report about it in this thread and include a tracert for launcher.startrekonline.com and accounts.crypticstudios.com (instructions on this process is here).

    Our ETA for completion is at the same time Holodeck maintenance is complete. These tests will provide important information to our Engineers and external routing vendor so we can help put a solution in place to ensure outages like those that happened earlier in the week are much less likely to happen. Thanks for your help and understanding! Engage!

    Cheers,

    Brandon =/\=


    here is mine, from Ontario Canada, using Rogers Internet.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 * 1 ms 1 ms 192.168.0.1
    2 * * * Request timed out.
    3 13 ms 10 ms 11 ms 69.63.242.97
    4 12 ms 10 ms 11 ms 24.156.157.214
    5 16 ms 23 ms 22 ms pos-0-0.gw01.pr.phub.net.cable.rogers.com [66.18
    5.81.174]
    6 15 ms 14 ms 14 ms so-2-0-0.gw02.wlfdle.phub.net.cable.rogers.com [
    66.185.80.41]
    7 35 ms 27 ms 29 ms 69.63.253.137
    8 217 ms 31 ms 34 ms xe-0-1-0.er2.iad10.us.above.net [64.124.196.213]

    9 230 ms 33 ms 28 ms above-uu.iad10.us.above.net [64.125.13.174]
    10 44 ms 43 ms 41 ms 0.so-7-1-0.XL4.BOS4.ALTER.NET [152.63.0.221]
    11 163 ms 39 ms 39 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
    12 79 ms 40 ms 44 ms internap-gw.customer.alter.net [65.207.236.58]
    13 43 ms 44 ms 42 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    14 43 ms 51 ms 54 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 1 ms 4 ms 1 ms 192.168.0.1
    2 * * * Request timed out.
    3 25 ms 39 ms 14 ms 67.231.221.133
    4 15 ms 29 ms 13 ms 24.153.5.142
    5 12 ms 23 ms 24 ms pos-0-0.gw01.pr.phub.net.cable.rogers.com [66.18
    5.81.174]
    6 14 ms 15 ms 17 ms 69.63.251.242
    7 36 ms 35 ms 28 ms 64.71.241.114
    8 30 ms 29 ms 29 ms xe-0-1-0.er2.iad10.us.above.net [64.124.196.213]

    9 35 ms 27 ms 41 ms above-uu.iad10.us.above.net [64.125.13.174]
    10 40 ms 39 ms 52 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    11 42 ms 41 ms 50 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    12 43 ms 42 ms 42 ms internap-gw.customer.alter.net [65.207.236.58]
    13 43 ms 40 ms 40 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    14 48 ms 53 ms 53 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    15 * * * Request timed out.
    16 * 43 ms 42 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.

    C:\Windows\system32>
    [SIGPIC][/SIGPIC]
    ODYSSEY SCIENCE CRUISER - U.S.S. MAIDEN TORONTO NX-971312-B
    VESTA MULTI-MISSION SURVEILLANCE EXPLORER - U.S.S. HOPE IN HELL NX-902013-A
  • psiqonlinepsiqonline Member Posts: 0 Arc User
    edited January 2013
    Hi there,
    im getting the same tracer timeout at

    perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]

    as the above german user.
    (ping-ing from south Germany)

    Identical last IP before timeout for both launcher and patch server.
  • jazzmagjazzmag Member Posts: 36 Arc User
    edited January 2013
    In England on Virgin Media optical broadband.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 12 ms 21 ms 21 ms 1.244.109.10.in-addr.arpa [10.109.244.1]
    2 21 ms 37 ms 21 ms pres-core-2a-ae7-619.network.virginmedia.net [80
    .0.161.97]
    3 19 ms 27 ms 34 ms leed-bb-1c-ae12-0.network.virginmedia.net [213.1
    05.159.193]
    4 20 ms 58 ms 47 ms manc-bb-1d-ae8-0.network.virginmedia.net [62.253
    .174.141]
    5 44 ms 35 ms 114 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    6 27 ms 54 ms 44 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    7 140 ms 45 ms 47 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    8 116 ms 118 ms 147 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 137 ms 126 ms 113 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 113 ms 115 ms 156 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 * 125 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\system32>tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 12 ms 21 ms 21 ms 1.244.109.10.in-addr.arpa [10.109.244.1]
    2 23 ms 33 ms 21 ms pres-core-2b-ae7-715.network.virginmedia.net [80
    .0.161.137]
    3 38 ms 19 ms 19 ms manc-bb-1d-ae11-0.network.virginmedia.net [213.1
    05.159.197]
    4 41 ms 21 ms 54 ms brhm-bb-1c-ae9-0.network.virginmedia.net [62.253
    .174.129]
    5 88 ms 21 ms 33 ms brhm-bb-1b-ae11-0.network.virginmedia.net [62.25
    3.174.101]
    6 45 ms 28 ms 45 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    7 101 ms 101 ms 101 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    8 116 ms 147 ms 112 ms internap-gw.ip4.tinet.net [77.67.77.54]
    9 319 ms 233 ms 236 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    10 102 ms 106 ms 123 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 101 ms 92 ms 116 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.

    C:\Windows\system32>
  • sparm92sparm92 Member Posts: 6 Arc User
    edited January 2013
    Still the same. 130128 19:27:04 1 [1]: Launcher PCL Error The connection was idle for too long
    130128 19:58:03 1 [1]: Launcher PCL Error The connection was idle for too long
    130129 22:22:13 1 [1]: Launcher PCL Error The connection was idle for too long
    130131 16:13:59 1 [1]: Launcher PCL Error The connection was idle for too long
  • joeraikagejoeraikage Member Posts: 27 Arc User
    edited January 2013
    Unable to establish connection to Patch Server. Please check your internet connection. If problem persist, please contact Technical Support.

    From Jakarta, Indonesia
  • buayafederasibuayafederasi Member Posts: 30 Arc User
    edited January 2013
    from indonesia, south east asia:

    |
    |
    | WinMTR statistics |
    | Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
    |
    |
    |
    |
    |
    |
    |
    |
    | Matsuri - 0 | 191 | 191 | 0 | 2 | 31 | 0 |
    | gateway.mgr2.dnk.net.id - 0 | 191 | 191 | 0 | 2 | 47 | 0 |
    | chikage.dnk.net.id - 0 | 191 | 191 | 0 | 26 | 297 | 16 |
    | No response from host - 100 | 191 | 0 | 0 | 0 | 0 | 0 |
    | ip-85.119.129.122.cergis.net.id - 3 | 190 | 185 | 0 | 30 | 438 | 32 |
    | IP-117-1.MCS.internet.exchange - 0 | 190 | 190 | 0 | 40 | 375 | 0 |
    | IP-112-217.MCS.napinfo.net - 1 | 190 | 189 | 0 | 42 | 422 | 15 |
    |ix-11-2-0-501.tcore2.SVW-Singapore.as6453.net - 20 | 190 | 153 | 15 | 52 | 360 | 47 |
    | if-7-2.tcore2.LVW-LosAngeles.as6453.net - 0 | 190 | 190 | 187 | 240 | 563 | 360 |
    |if-12-0-0-15.mcore3.LAA-LosAngeles.as6453.net - 0 | 190 | 190 | 203 | 252 | 469 | 281 |
    | dcr1-so-5-2-0.losangeles.savvis.net - 0 | 190 | 190 | 187 | 240 | 516 | 219 |
    | cr2-bundle-pos-1.newyork.savvis.net - 0 | 190 | 190 | 250 | 308 | 750 | 281 |
    | er1-te-2-1.newyorknyd.savvis.net - 1 | 190 | 189 | 250 | 310 | 828 | 359 |
    | msr1-te-0-3-0-0.bos.savvis.net - 0 | 190 | 190 | 265 | 316 | 750 | 344 |
    | 206.28.97.137 - 0 | 190 | 190 | 265 | 316 | 843 | 265 |
    | internap.Boston.savvis.net - 2 | 190 | 188 | 265 | 333 | 1047 | 281 |
    | border11.te8-1-bbnet2.bsn.pnap.net - 1 | 190 | 189 | 265 | 332 | 1000 | 281 |
    | perfectworldent-4.border11.bsn.pnap.net - 28 | 190 | 138 | 266 | 321 | 579 | 281 |
    | No response from host - 100 | 190 | 0 | 0 | 0 | 0 | 0 |
    |________________________________________________|______|______|______|______|______|______|
    WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir ( stanimir@cr.nivis.com )

    so, changing provider from cogent to pnap?
  • skyline475skyline475 Member Posts: 2 Arc User
    edited January 2013
    Unable to connect to launcher over here in North Texas >.<

    The time is 19 minutes after servers went back up.
    Join Date: Dec 2009 <Actual Join Date)
    My Foundry Missions:
    The Wave Empire Series: http://sto-forum.perfectworld.com/showthread.php?t=279751
  • typodamantypodaman Member Posts: 2 Arc User
    edited January 2013
    C:\Users\Game>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 250 ms <1 ms <1 ms TRIBBLE.TRIBBLE.x.x
    2 * * * Request timed out.
    3 15 ms 11 ms 15 ms d226-5-69.home.cgocable.net [xx.TRIBBLE.xx.xx]
    4 11 ms 13 ms 15 ms xe-2-2-0.tor10.ip4.tinet.net [77.67.69.237]
    5 33 ms 32 ms 46 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    6 37 ms 32 ms 33 ms internap-gw.ip4.tinet.net [77.67.77.54]
    7 33 ms 33 ms 33 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    8 * 43 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • milesllewellynmilesllewellyn Member Posts: 56 Arc User
    edited January 2013
    Tracert from the UK

    C:\Users\***********>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms ********
    2 10 ms 5 ms 5 ms ********
    3 13 ms 5 ms 5 ms 217.32.141.190
    4 9 ms 9 ms 14 ms 213.120.161.74
    5 9 ms 9 ms 9 ms 31.55.164.247
    6 9 ms 9 ms 9 ms 31.55.164.109
    7 10 ms 9 ms 9 ms acc2-10GigE-0-5-0-6.bm.21cn-ipp.bt.net [109.159.
    248.228]
    8 15 ms 15 ms 15 ms core1-te0-3-0-16.ilford.ukcore.bt.net [109.159.2
    48.156]
    9 14 ms 14 ms 14 ms core1-pos9-1.telehouse.ukcore.bt.net [194.74.65.
    114]
    10 14 ms 14 ms 14 ms t2as1-tge1-4.uk-lon1.eu.bt.net [166.49.211.141]

    11 14 ms 14 ms 14 ms 166-49-211-38.eu.bt.net [166.49.211.38]
    12 91 ms 90 ms 91 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    13 92 ms 90 ms 89 ms internap-gw.ip4.tinet.net [77.67.77.54]
    14 93 ms 89 ms 89 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    15 * 99 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • starlancedstarlanced Member Posts: 0 Arc User
    edited January 2013
    Cannot launch

    Trace


    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms FUTURE-2061 [10.0.1.1]
    2 36 ms 20 ms 12 ms c-67-162-68-1.hsd1.il.comcast.net [67.162.68.1]

    3 10 ms 9 ms 11 ms te-1-2-ur04.romeoville.il.chicago.comcast.net [68.86.118.225]
    4 10 ms 8 ms 9 ms te-8-3-ur03.romeoville.il.chicago.comcast.net [68.86.189.201]
    5 17 ms 11 ms 11 ms te-2-7-0-5-ar01.elmhurst.il.chicago.comcast.net
    [68.86.187.157]
    6 13 ms 15 ms 11 ms pos-0-15-0-0-ar01.area4.il.chicago.comcast.net [
    68.86.189.153]
    7 16 ms 23 ms 23 ms he-3-9-0-0-cr01.350ecermak.il.ibone.comcast.net
    [68.86.90.45]
    8 15 ms 11 ms 12 ms pos-1-8-0-0-pe01.350ecermak.il.ibone.comcast.net
    [68.86.87.166]
    9 12 ms 17 ms 13 ms ber1-tengig3-3.chicagoequinix.savvis.net [208.173.180.41]
    10 14 ms 13 ms 29 ms cr1-tengig-0-5-0-0.chicago.savvis.net [204.70.196.21]
    11 33 ms 35 ms 35 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]

    12 36 ms 37 ms 35 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    13 41 ms 45 ms 42 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    14 40 ms 40 ms 40 ms 206.28.97.137
    15 40 ms 40 ms 40 ms internap.Boston.savvis.net [208.172.51.230]
    16 40 ms 40 ms 40 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    17 47 ms 53 ms * perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.
  • tommytdogtommytdog Member Posts: 1 Arc User
    edited January 2013
    can not log in to the game the launcher updating not responding and times out
  • sylar1701sylar1701 Member Posts: 1 Arc User
    edited January 2013
    Yep I've got the same error message: Unable to establish connection to Patch Server. Please check your Internet connection. If problems persist, please contact Technical Support.

    I hope this doesnt last much longer :(
  • hahniumhahnium Member Posts: 1 Arc User
    edited January 2013
    $ tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.101.1
    2 * * * Request timed out.
    3 34 ms 22 ms 50 ms ***********.lightspeed.austtx.sbcglobal.net [***********]
    4 * * * Request timed out.
    5 23 ms 22 ms 23 ms 12.83.68.141
    6 29 ms 28 ms 28 ms 12.122.212.13
    7 29 ms 29 ms 41 ms 192.205.37.126
    8 81 ms 80 ms 80 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    9 81 ms 80 ms 80 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    10 82 ms 81 ms 81 ms internap-gw.customer.alter.net [65.207.236.58]
    11 85 ms 81 ms 82 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    12 89 ms * 83 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    $ tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 2 ms <1 ms <1 ms 192.168.101.1
    2 * * * Request timed out.
    3 24 ms 22 ms 22 ms ***********.lightspeed.austtx.sbcglobal.net [***********]
    4 * * * Request timed out.
    5 22 ms 23 ms 23 ms 12.83.68.141
    6 29 ms 28 ms 28 ms 12.122.212.13
    7 29 ms 29 ms 29 ms 192.205.37.126
    8 80 ms 80 ms 80 ms 0.ge-4-3-0.XL3.BOS4.ALTER.NET [152.63.16.34]
    9 81 ms 80 ms 80 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    10 82 ms 81 ms 80 ms internap-gw.customer.alter.net [65.207.236.58]
    11 81 ms 81 ms 81 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    12 89 ms 89 ms 89 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    13 82 ms 81 ms 81 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.
  • xero328xero328 Member Posts: 131 Arc User
    edited January 2013
    What they said...Loading window tries to connect and doesn't actually connect. Sux. Might as well go look at TRIBBLE.
This discussion has been closed.