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IMPORTANT: Launcher testing complete, maintenance complete ETA 1/31 @ 12PM/noon PST

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  • Options
    streakfury#2432 streakfury
    streakfury#2432
         Member Posts: 63 Arc User
    edited January 2013
    Launcher working, now patching from the UK.
    Intel i5 2500k @ 4.4GHz / 16Gb DDR3 RAM @ 1600MHz / GeForce GTX1060 6Gb / Corsair Glaive / Corsair K70 RGB Rapidfire
  • Options
    paneth48paneth48 Member Posts: 95 Arc User
    edited January 2013
    Its patching now, I expect a big troll.jpeg to pop up now after the patch downloads saying "YOU MAD BRO???!!!" :P
  • Options
    r3n3gad3800r3n3gad3800 Member Posts: 3 Arc User
    edited January 2013
    daveyny wrote: »
    Ny here too...

    Nothing but a Big Wind outside. (and a Lot of Hot Air in here) :P

    Snowing In NY and Raining in Northern Canada...looks like STO is not the only thing screwed up today.
  • Options
    borgressistanceborgressistance Member Posts: 268 Arc User
    edited January 2013
    here in the netherlands launcher works and patch is aviable.game servr doesnt work,but patch works
  • Options
    theraven2378theraven2378 Member Posts: 5,994 Arc User
    edited January 2013
    launcher's back up, but server is down
    NMXb2ph.png
      "The meaning of victory is not to merely defeat your enemy but to destroy him, to completely eradicate him from living memory, to leave no remnant of his endeavours, to crush utterly his achievement and remove from all record his every trace of existence. From that defeat no enemy can ever recover. That is the meaning of victory."
      -Lord Commander Solar Macharius
    • Options
      romeowhiskey4romeowhiskey4 Member Posts: 266 Arc User
      edited January 2013
      We have a launcher.... UK
    • Options
      captainbaileycaptainbailey Member Posts: 356 Arc User
      edited January 2013
      1. Microsoft Windows [Version 6.1.7601]
      Copyright (c) 2009 Microsoft Corporation. All rights reserved.

      C:\Users\Michael>tracert patchserver.crypticstudios.com

      Tracing route to patchserver.crypticstudios.com [208.95.185.41]
      over a maximum of 30 hops:

      1 1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
      2 3 ms 4 ms 4 ms L100.PHLAPA-VFTTP-98.verizon-gni.net [98.114.189
      .1]
      3 6 ms 4 ms 4 ms G0-6-3-3.PHLAPA-LCR-21.verizon-gni.net [130.81.1
      37.136]
      4 4 ms 4 ms 4 ms so-9-0-0-0.PHIL-BB-RTR1.verizon-gni.net [130.81.
      22.58]
      5 7 ms 7 ms 6 ms xe-1-0-6-0.NWRK-BB-RTR1.verizon-gni.net [130.81.
      17.109]
      6 7 ms 9 ms 9 ms 0.xe-7-2-0.XL3.NYC1.ALTER.NET [152.63.6.145]
      7 17 ms 16 ms 17 ms 0.ge-4-0-0.XL3.BOS4.ALTER.NET [152.63.17.30]
      8 20 ms 19 ms 19 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
      9 17 ms 19 ms 16 ms internap-gw.customer.alter.net [65.207.236.58]
      10 16 ms 16 ms 16 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
      04]
      11 22 ms 16 ms 19 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
      61.78]
      12 22 ms 19 ms 19 ms 208.95.185.41

      Trace complete.

      2. contacting nettest server..
      Local IP: 173.62.241.27
      Ping: 25.6 msec
      Port: 80: 2371 KB/sec 65 KB/sec 2560 KB/sec 500
      Port: 80: 1682 KB/sec 40 KB/sec 1803 KB/sec 500
      Port: 443: 1275 KB/sec 43 KB/sec 1372 KB/sec 500
      Port: 443: 2001 KB/sec 47 KB/sec 2151 KB/sec 500
      Port: 7255: 2134 KB/sec 54 KB/sec 2303 KB/sec 500
      Port: 7255: 2122 KB/sec 56 KB/sec 2286 KB/sec 500
      Port: 7003: 2367 KB/sec 59 KB/sec 2556 KB/sec 500
      Port: 7003: 1691 KB/sec 41 KB/sec 1811 KB/sec 500
      Port: 7202: 1870 KB/sec 45 KB/sec 2008 KB/sec 500
      Port: 7202: 502 KB/sec 18 KB/sec 538 KB/sec 500
      Port: 7499: 672 KB/sec 21 KB/sec 714 KB/sec 500
      Port: 7499: 541 KB/sec 17 KB/sec 574 KB/sec 500
      Port: 80: 1417 KB/sec 40 KB/sec 1515 KB/sec 500
      Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
      hit return to exit

      3. Verizon FIOS Quantum:cool:
    • Options
      wpace2wpace2 Member Posts: 0 Arc User
      edited January 2013
      launchers working but the server is still down but go ahead and grab the patch before it gets packed
    • Options
      carthbetcarthbet Member Posts: 0 Arc User
      edited January 2013
      Same here. I am not computer wizz so I cant do any Tracing (Surelly I am doing it wrong).
      From UK - SKY broadband

      When tracing shows just bunch of * and Request Time outs.
      I think That I am doing it wrong cause guys on top got atleast some partial connection somewhere.
    • Options
      thortimerthortimer Member Posts: 1 Arc User
      edited January 2013
      Tracing route to launcher.startrekonline.com [208.95.185.44]
      over a maximum of 30 hops:

      1 4 ms 4 ms 4 ms 192.168.1.1
      2 13 ms 13 ms 31 ms 10.81.128.1
      3 32 ms 13 ms 13 ms 24-234-16-157.ptp.lvcm.net [24.234.16.157]
      4 17 ms 22 ms 14 ms 24-234-6-125.ptp.lvcm.net [24.234.6.125]
      5 16 ms 18 ms 16 ms 24-234-6-254.ptp.lvcm.net [24.234.6.254]
      6 33 ms 36 ms 39 ms paltbprj01-ae0.0.rd.pt.cox.net [68.1.0.234]
      7 38 ms 33 ms 38 ms dcr2-ge-7-0-0-292.sanfranciscosfo.savvis.net [20
      8.173.170.1]
      8 42 ms 40 ms 50 ms er2-xe-7-0-0.SanJoseEquinix.savvis.net [204.70.1
      98.142]
      9 52 ms 48 ms 43 ms cr2-tenge-0-5-0-2.sanfrancisco.savvis.net [204.7
      0.200.198]
      10 105 ms 107 ms 106 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.
      34]
      11 99 ms 102 ms 105 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

      12 113 ms 113 ms 115 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
      13 113 ms 110 ms 114 ms 206.28.97.137
      14 111 ms 112 ms 117 ms internap.Boston.savvis.net [208.172.51.230]
      15 112 ms 150 ms 113 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
      04]
      16 115 ms 107 ms 109 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
      61.78]
      17 110 ms 106 ms 111 ms playstartrekonline.eu [208.95.185.44]


      C:\Windows\system32>tracert accounts.crypticstudios.com

      Tracing route to accounts.crypticstudios.com [208.95.185.165]
      over a maximum of 30 hops:

      1 6 ms 4 ms 4 ms 192.168.1.1
      2 15 ms 26 ms 14 ms 10.81.128.1
      3 14 ms 12 ms 13 ms 24-234-16-153.ptp.lvcm.net [24.234.16.153]
      4 14 ms 15 ms 14 ms 24-234-6-129.ptp.lvcm.net [24.234.6.129]
      5 15 ms 13 ms 13 ms 24-234-6-250.ptp.lvcm.net [24.234.6.250]
      6 32 ms 41 ms 40 ms paltbprj01-ae0.0.rd.pt.cox.net [68.1.0.234]
      7 42 ms 38 ms 40 ms dcr2-ge-7-0-0-292.sanfranciscosfo.savvis.net [20
      8.173.170.1]
      8 36 ms 43 ms 98 ms er2-xe-11-3-0.SanJoseEquinix.savvis.net [204.70.
      198.146]
      9 48 ms 37 ms 46 ms cr2-tenge-0-5-0-2.sanfrancisco.savvis.net [204.7
      0.200.198]
      10 105 ms 111 ms 105 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.
      34]
      11 105 ms 111 ms 110 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

      12 121 ms 118 ms 116 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
      13 111 ms 114 ms 119 ms 206.28.97.137
      14 119 ms 119 ms 123 ms internap.Boston.savvis.net [208.172.51.230]
      15 123 ms 160 ms 126 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
      04]
      16 * * * Request timed out.
      17 * * 105 ms accounts.crypticstudios.com [208.95.185.165]

      Trace complete.
    • Options
      kat98577kat98577 Member Posts: 0 Arc User
      edited January 2013
      well almost there, the launcher is up, and im patching. im running an extended ping while i do this to see whats gonna happen. will post more in an edit
    • Options
      cptskeeterukcptskeeteruk Member Posts: 559 Arc User
      edited January 2013
      in cmd window after its done tracert u right click anywhere and select "select all" then press Enter key on the kb and that will copy it to clipboard, you can paste that info now in notepad etc.
      [SIGPIC][/SIGPIC]
    • Options
      crioijoulscrioijouls Member Posts: 141 Arc User
      edited January 2013
      Patched up over here. Now to just get into the game. Still not able to access character select.
      Lifetime Subscriber since 2010
    • Options
      bromleybr2bromleybr2 Member Posts: 5 Arc User
      edited January 2013
      uberadiant88 wrote: »
      Well, being in Europe, I'm aware of that ;)

      My point is, this event is live for two weeks. Why are you getting angry and demanding compensation for not being able to play for a tiny fraction of that time? Completely unreasonable. When people can't log in, they can't spend money, Therefore, Cryptic loses money every time the server is launcher is down. I'm quite sure they're working as quickly as they can.

      I have already spent my money on this game a life time sub and this may be my only availible evening to play this game for the next 3 1/2 weeks due to work and other commitments. it is not unreasonable to want to log into a game at peak time when you have paid $250.
    • Options
      hoovergkmmchoovergkmmc Member Posts: 161 Arc User
      edited January 2013
      merkernb101 wrote: »
      how long is this maintenance extension going to be

      I'm gonna go out on a limb and guess "until it is done."
    • Options
      tobar26thtobar26th Member Posts: 799 Arc User
      edited January 2013
      Just came to test and the launcehrs started again. If yours isn't try quitting and reopening :)

      If it is run a tracert and post results still :)
    • Options
      sitswithpipesitswithpipe Member Posts: 1 Arc User
      edited January 2013
      Loader up and patch downloading, they must have plugged the mainframe back in... ;)
    • Options
      silence1311silence1311 Member Posts: 0 Arc User
      edited January 2013
      Please fix this thing fast. I wanna do the Anniversary event! :D :P
      United Kingdom
      Microsoft Windows [Version 6.1.7601]
      Copyright (c) 2009 Microsoft Corporation. All rights reserved.

      C:\Users\Someone ;)>tracert patchserver.crypticstudios.com

      Tracing route to patchserver.crypticstudios.com [208.95.185.41]
      over a maximum of 30 hops:

      1 1 ms <1 ms <1 ms Won't find my IP
      2 29 ms 28 ms 28 ms cr2.lndag.uk.easynet.net [87.87.248.169]
      3 * * * Request timed out.
      4 34 ms 29 ms 31 ms ip-84-38-37-42.easynet.co.uk [84.38.37.42]
      5 28 ms 25 ms 27 ms ip-84-38-37-187.easynet.co.uk [84.38.37.187]
      6 25 ms 25 ms 25 ms ae3.lon10.ip4.tinet.net [77.67.74.93]
      7 99 ms 99 ms 99 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
      8 117 ms 138 ms 103 ms internap-gw.ip4.tinet.net [77.67.77.54]
      9 100 ms 98 ms 107 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
      04]
      10 109 ms 107 ms 110 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
      61.78]
      11 * * * Request timed out.
      12 * * * Request timed out.
      13 * * * Request timed out.
      14 * * * Request timed out.
      15 * * * Request timed out.
      16 * * * Request timed out.
      17 101 ms 101 ms 99 ms patchserver.crypticstudios.com [208.95.185.41]

      Trace complete.

      C:\Users\Someone ;)>tracert accounts.crypticstudios.com

      Tracing route to accounts.crypticstudios.com [208.95.185.165]
      over a maximum of 30 hops:

      1 1 ms <1 ms 1 ms Won't find my IP
      2 34 ms 28 ms 28 ms cr2.lndag.uk.easynet.net [87.87.248.169]
      3 * * * Request timed out.
      4 26 ms 30 ms 30 ms ip-84-38-37-42.easynet.co.uk [84.38.37.42]
      5 27 ms 26 ms 28 ms te0-6-0-0.er10.thlon.ov.easynet.net [89.200.134.
      211]
      6 42 ms 25 ms 26 ms ae3.lon10.ip4.tinet.net [77.67.74.93]
      7 158 ms 99 ms 99 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
      8 100 ms 106 ms 103 ms internap-gw.ip4.tinet.net [77.67.77.54]
      9 99 ms 100 ms 99 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
      1]
      10 110 ms 106 ms 106 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
      61.78]
      11 101 ms 100 ms 99 ms accounts.crypticstudios.com [208.95.185.165]

      Trace complete.
    • Options
      captainpugwash1captainpugwash1 Member Posts: 908 Arc User
      edited January 2013
      conclamatio wrote: »
      unable to connect to accounts page either

      server status red but patching,,,,,,,,,,,,,,uk
    • Options
      maidenstarzmaidenstarz Member Posts: 26 Arc User
      edited January 2013
      Launcher just came up over here and patching in Australia (5am) :D

      Does say website is down though, for maintenance :confused:
      Always a seeker..of quests and adventure, of mysteries and treasures of imaginary worlds, of lore, of love, of life.
    • Options
      boltax2012boltax2012 Member Posts: 32 Arc User
      edited January 2013
      Well.....things are moving forward slowly....managed to update the game.
    • Options
      foxm83foxm83 Member Posts: 0 Arc User
      edited January 2013
      Germany, loading launcher, try to log in > "Star Trek ist derzeit offline. Wir sind uns des Problems bewusst und arbeiten an einer schnellen L?sung."
    • Options
      darkstarkiriandarkstarkirian Member Posts: 1 Arc User
      edited January 2013
      Launcher launched (redundant :P ) with no problem, patching
      [SIGPIC]Handle: @kirian_darkstar
      Registered: Oct/2009 , LTS : Feb/2011
      Fleets: Warriors of the Phoenix, Kirian Industries[/SIGPIC]
      Three years and still no Captain Klaa hair...
    • Options
      devlintraskdevlintrask Member Posts: 12 Arc User
      edited January 2013
      Microsoft Windows [Version 6.1.7601]
      Copyright (c) 2009 Microsoft Corporation. Alle Rechte vorbehalten.

      C:\Users\User>tracert launcher.startrekonline.com

      Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
      Abschnitte:

      1 12 ms 3 ms 2 ms fritz.box [192.168.178.1]
      2 12 ms 12 ms 37 ms 10.144.0.1
      3 36 ms 11 ms 20 ms 7111A-MX960-01-ae10-1210.fra.unity-media.net [81
      .210.128.65]
      4 22 ms 27 ms 65 ms 84-116-131-149.aorta.net [84.116.131.149]
      5 10 ms 21 ms 10 ms 84.116.132.169
      6 49 ms 10 ms 12 ms 84.116.132.166
      7 12 ms 11 ms 18 ms xe-5-1-1.fra23.ip4.tinet.net [77.67.73.105]
      8 128 ms 131 ms 125 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
      9 125 ms 121 ms 128 ms internap-gw.ip4.tinet.net [77.67.77.54]
      10 144 ms 119 ms 120 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
      04]
      11 127 ms 127 ms 135 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
      61.78]
      12 119 ms 121 ms 126 ms www.playstartrek.fr [208.95.185.44]

      Ablaufverfolgung beendet.

      C:\Users\User>
      STO Player since Open Beta 2009
    • Options
      streakfury#2432 streakfury
      streakfury#2432
             Member Posts: 63 Arc User
      edited January 2013
      cptskeeteruk wrote: »
      in cmd window after its done tracert u right click anywhere and select "select all" then press Enter key on the kb and that will copy it to clipboard, you can paste that info now in notepad etc.

      Cheers for the help. :)
      Intel i5 2500k @ 4.4GHz / 16Gb DDR3 RAM @ 1600MHz / GeForce GTX1060 6Gb / Corsair Glaive / Corsair K70 RGB Rapidfire
    • Options
      thestarranger4thestarranger4 Member Posts: 0 Arc User
      edited January 2013
      mushariagain wrote: »
      Finally, an hour overdue, I have access again, thank you!

      Well, one thing's for certain, folks; we can all relax - Cryptic isn't run by the Borg. :D

      Are you SURE about that? :p Cause we all seemed to be assimilated into the program to provide the data they needed to figure out the problem might be at their gateway router


      just my $.02
    • Options
      ginoda594ginoda594 Member Posts: 5 Arc User
      edited January 2013
      Can not connect to launcher, launcher either stuck in update mode or I get an error message saying I need to check my internet connection.
    • Options
      jamesdaxjamesdax Member Posts: 159 Arc User
      edited January 2013
      Launcher working. Patch complete. So why is the server down??
    • Options
      caberwikijackcaberwikijack Member Posts: 0 Arc User
      edited January 2013
      I now have full access to the launcher.
    • Options
      jammers19jammers19 Member Posts: 35 Arc User
      edited January 2013
      Got into the logon screen after a HOUR, and now it is telling me the server is down

      I was thinking of getting a lifetime subscription, but now I don't know as if this will continue to happen then i will just delete STO

      p.s I live in Europe and everytime you do maintanance it cuts into my gameplay time. WHY DONT YOU DO MAINTANANCE AT 5PM PST
    This discussion has been closed.