Reputation System broke

captainjgee

Omega and Romulus Reputation system is now broke for me. It says Remaining: Finishing and Progress 128%.

So I can't drop the project or start a new one. Just great. Thanks Cryptic.:mad:

nanomorph

Yup, same here, all four active projects are stuck in a "Finishing" state.

deathomight

captainjgee wrote: »

Omega and Romulus Reputation system is now broke for me. It says Remaining: Finishing and Progress 128%.

So I can't drop the project or start a new one. Just great. Thanks Cryptic.:mad:

Yup stuck on finishing for rep projects that were nearly done prior to the change.

Pic showing whats up:
http://img405.imageshack.us/img405/3283/finishing.jpg

senokeclipse

Yes me too, here...

hypl

Yes, this needs a fix RIGHT NOW. No way in hell am I going to wait until the 29th for this to get fixed.

cptkiu

awesome!
but i have to say i'm glad that guys became devs and no doctors

senokeclipse

all contributor until 20h are ok, but, if you have contributing 20h-40h ago it's crash on finishing

mal00

Yes i have the same problem my repuation status bar is stuck at finishing and progress is at 128 or 130 %

attilio87

Same here, so far I haven't seen any sort of temp solution. They really should fix this today.

senokeclipse

So casual players who have not lunch reputations projects at time can continue to contribute, but no "pro" players could not contribute... great ! :mad::mad::mad:

darkwhite0

and PWE get another bug,

YES

http://cdn.memegenerator.net/instances/400x/17269161.jpg

chi1701d

Changing maps from DS9 to Sector fixed this issue for me. Though it could of been fixed by leaving DS9.

nanomorph

Didn't fix it here.

captainjgee

Map changing does not fix problem for me either.

hrci2907

i have the same problem on my 2 charecters!

captainoblivous

Every single one of my toons has this issue. Every one of their rep projects is stuck on "finishing" 128% with at least 2 of the contribute buttons lighted even though they were already filled.

What on earth did they break this time?

borticuscryptic

Our engineers are on the issue, and actively seeking a solution. We'll update you all as soon as we have something concrete. Progress has already been made, though.

The cause of this appears to be projects that had <20 hours remaining on their countdown timers, when the requirements were reduced from 40 hours to 20 hours.

entnx01

borticuscryptic wrote: »

Our engineers are on the issue, and actively seeking a solution. We'll update you all as soon as we have something concrete. Progress has already been made, though.

The cause of this appears to be projects that had <20 hours remaining on their countdown timers, when the requirements were reduced from 40 hours to 20 hours.

Will an emergency patch go out to fix this, or will we have to wait until next week?

weylandjuarez

borticuscryptic wrote: »

Our engineers are on the issue, and actively seeking a solution. We'll update you all as soon as we have something concrete. Progress has already been made, though.

The cause of this appears to be projects that had <20 hours remaining on their countdown timers, when the requirements were reduced from 40 hours to 20 hours.

Sounds about right - I'd just queued projects on all of my characters (before the server downtime) so they had 35+ hours still to go - they now all show 4 hours remaining.

khamseenair

Got on 2 toons too. Look forward to fix.

sirsri

borticuscryptic wrote: »

Our engineers are on the issue, and actively seeking a solution. We'll update you all as soon as we have something concrete. Progress has already been made, though.

The cause of this appears to be projects that had <20 hours remaining on their countdown timers, when the requirements were reduced from 40 hours to 20 hours.

because

time_remaining-=20

and
if time_remaining<20
time_remaining=0 *
else
time_remaining-=20

are not the same thing.

*Also, edge cases since you operation takes a finite time to execute and you need to make sure it can't end in a failure state (in this case the easiest resolution would have been to set them to a say 5 minute timer, and no one would know differently).

jazzmaxster1

Please advise when we can expect an update to correct this issue. Obviously valuable time is being lost in not being able to begin new reputation projects, which delays our toons' progress.

indyshark

My toons have the same problem. I'd love to know when we can expect a fix

condarn

Got to love the new season 7 DCed and projects on hold!!!

dalolorn

sirsri wrote: »

because

time_remaining-=20

and
if time_remaining<20
time_remaining=0 *
else
time_remaining-=20

are not the same thing.

*Also, edge cases since you operation takes a finite time to execute and you need to make sure it can't end in a failure state (in this case the easiest resolution would have been to set them to a say 5 minute timer, and no one would know differently).

Except the patch wasn't supposed to reduce the times on the currently ticking projects. At least that's what the patch notes said.

Projects that weren't filled yet, however, would have the stuff reduced appropriately.

What I can't figure out is HOW THE HECK DID IT HAPPEN IF IT'S THE EXACT OPPOSITE OF WHAT'S EXPECTED????

zyhark

One of my romulan projects just ended (the other has 10 minutes left) and I was able to start the next project right away, with the new 20h timer (so working as intended for me). That means that not everyone is affected by this issue, and it may be a local problem, and not something to do with the servers.

sharxtreme

My main toon istuck on bot Omega and Romulan on both projects, started them yesterday was suppossed to get to 14k XP almost to tier 2, now they are "finishing", Omega is at 128%, Romulan at 130%.
.
Other toon is stuck in 1 project, completed 2, and didn't fill rom. marks in 4th one. complete chaos there.

zdenka1970

there will be no fix

in 10-20hours it will fix it self, maybe

atleast they will wait that long


and i was hoping to make good progress in this reputation projects

now iam fu cked up, because i did start the projects right after S7 went online

thanks cryptic ...


Z

zyhark

Ok so both of my projects that I was running have finished and I've moved on to the next ones (with the new 20h timer).
I didn't do anything specific as a workaround for this so I'm thinking that some people, for whatever reason, weren't affected by this bug.

borticuscryptic

Another quick update:

Our Engineers are about 95% certain that projects reporting this issue on the UI will still complete when their 40 hour timers have ran.

There is also a functional workaround, where running an Elite Mark turn-in project under the Omega Reputation appears to "kick start" these frozen projects into their proper state.

As I said before, we're still investigating a true Software-based fix for the issue, but these workarounds may help folks that are experiencing the issue, until that fix can be pushed to Holodeck.

jazzmaxster1

borticuscryptic wrote: »

Another quick update:

There is also a functional workaround for Omega Reputation, where running an Elite Mark turn-in project appears to "kick start" these frozen projects into their proper state.

I had a similar result with one of my toons. I only had one Romulan Marks project running before the patch, and that one project showed "Finishing" with 128% complete. After I started a second Romulan Marks project in the free slot, it kicked the other project to finished status, and I was able to start yet another project.