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Forums > Home› Support› C-Store, ZEN, and Promotions

Missing Pre-Order Items

sohtohsohtoh Member Posts: 620 Arc User
edited September 2012 in C-Store, ZEN, and Promotions
When STO first started, I went overboard and got a few of the different Pre-Orders.

The Atari Deluxe Digital Download Edition, Bestbuy, Amazon, and Gamestop.

Now, I have most the Pre-Orders listed under the Legacy Unlocks. I haven't realized until recently (after I created a KDF toon) that not everything was available under the Legacy Unlocks. It appears that the Amazon Pre-Order KDF Borg Bridge Officer and the Bestbuy Tarq are not there.

I did not have a KDF toon before the change, so there was no reason to claim them. Since I have one now, I would like to.

Am I wrong in thinking that these items are supposed to be still be available under the Legacy Unlocks for my KDF toon?
"I'm not big on telepaths myself. I'm not big on guns either. But if everyone else has them, I want to make sure I can get my hands on the biggest one I can."
Post edited by sohtoh on

Comments

  • thecosmic1thecosmic1 Member Posts: 9,365 Arc User
    edited September 2012
    The Borg might be under Characters and the Targ might be under Pets. I would check there first, rather then just looking under Legacy. It might just be grouped funny in the C-Store screen. In fact check all the C-Store tabs. It could be anywhere by accident.

    If they're not under any of the tabs in the C-Store then you will need to file a Support Ticket, as posting on the forum won't get the problem fixed for you. Only Support Tickets can do that.
    STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
  • sohtohsohtoh Member Posts: 620 Arc User
    edited September 2012
    All C-Store tabs were checked... they are available for me to buy for Zen, but none listed as available.

    I wasn't looking to get the problem fixed with my original post. Just confirmation as to whether or not the items should be available to me (without spending Zen on them) in the C-Store. I figured I would ask here, and maybe someone had a similar situation, before I submitted the ticket.
    "I'm not big on telepaths myself. I'm not big on guns either. But if everyone else has them, I want to make sure I can get my hands on the biggest one I can."
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