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Forums > Home› Support› PC Gameplay Bug Reports

Force Verify files not working?

jplatimerjplatimer Member Posts: 54 Arc User
edited August 2012 in PC Gameplay Bug Reports
Had an issue with graphics at the Klingon Academy, about certain files being corrupted, and it needing to run a verify. However, each time I boot in with that Force Verify checked, the game sits there at the 'patching' prompt and doesn't seem to do anything.

Any ideas?
Post edited by jplatimer on

Comments

  • grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited August 2012
    What Anti-Virus are you using? Something is preventing the patcher from modifying the files, and Anti-Virus packages having an exclusive lock on the files while scanning are the prime suspect in causing this... (I use Norton/Symantic myself, and never have any problems)

    You should go into you Anti-Virus configurations, and exclude the STO directories from the Anti-Virus scans...
  • jplatimerjplatimer Member Posts: 54 Arc User
    edited August 2012
    It finally worked, after I left the computer for an hour...

    Good note on excluding the STO directory, though. Done. Thanks much.
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