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Can't create an in-game ticket

ussrevravenussrevraven Member Posts: 20 Arc User
edited July 2012 in PC Gameplay Bug Reports
Hi there. This is in regards to the problem mentioned in this post: http://sto-forum.perfectworld.com/showthread.php?t=319971

I have missing functionality in game, I can not submit an in-game ticket. The UI is not responsive, I can type into the UI but I cannot search or get to the point where I can actually submit a ticket. It is not possible for me to submit a ticket in-game. I have tried the website, but I get the "The page isn't redirecting properly. The server is redirecting the request for this address in a way that will never complete." error message.

How can I get some official support for my issue? What means of recourse do I have to submit my information and try to get a fix? Thanks!
Post edited by ussrevraven on

Comments

  • bloctoadbloctoad Member Posts: 660 Arc User
    edited July 2012
    Given the level of "service" that is daily evidenced, you're not missing a whole lot as this feature is useless.
    Jack Emmert: "Starfleet and Klingon. ... So two factions, full PvE content."
    Al Rivera hates Klingons
    Star Trek Online: Agents of Jack Emmert
    All cloaks should be canon.
  • mikewendellmikewendell Member Posts: 0 Arc User
    edited July 2012
    You can also send in an email. Details and the address are in this sticky:

    http://sto-forum.perfectworld.com/showthread.php?t=267893
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