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"Star Trek Online dev not concerned with losing global playability..."

Archived PostArchived Post Member Posts: 2,264,498 Arc User
So, recently I read a Very interesting post by someone from cryptic, that, well gave me the chills.
Quote Originally Posted by XXXXXX View Post
Just imagine all that lost revenue from one of the richest areas in the world if this goes the worst case scenario.
Quote Originally Posted by @borticus View Post
Honestly? Probably less revenue than would be lost by not doing any more Lock Boxes.

please note, this was on the Jupiter forums the link is HERE
Is this an official Cryptic view? Or is it a personal opinion. Given that on that forum he is listed as a Cryptic Dev, I'm not sure. What I do know is that if you are that willing to throw out an entire CONTINENT of players to keep your lock boxes, I will never ever look at you the same again.

IF this is a personal thought, it may behoove Cryptic to institute a policy that on non Cryptic forums employees not be allowed to use things that ID them as a DEV while speaking personally.

I can't speak for the EU folks but IF i was them I'd want this answered, officially. I personally find the dismissive, wording of the post to be, honestly offensive. The fact that even would potentially enter any of the Cryptic teams mind, to me, speaks greatly of what they consider more important.

So the question is, Is this an official view point or not?
I will leave the rest of the implications of it, out of this as it may not be one, but IF it is, I do want to retain the right, to ask a follow up.

once again that is from the Jupiter forums

here are the links to the article as well
Post edited by Archived Post on
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Star Trek Online dev not concerned with losing global playability for the sake of lock boxes

    http://massively.joystiq.com/2012/05/15/star-trek-online-dev-not-concerned-with-losing-global-playabilit/

    Yikes :eek:

    ***update***

    BorticusCryptic's response here:

    http://forums.startrekonline.com/showthread.php?p=4216437#post4216437
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Actually here :)

    Ty Nagus, My link fu, is not good, I hopefully got it fixed, this time
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    They're more willing to lose an entire continent of players instead of dropping the lockboxes? Is that guy TRIBBLE? Where does he think a good chunk of those lockbox key sales come from? Teenage Americans? Wtf, seriously...
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    They're more willing to lose an entire continent of players instead of dropping the lockboxes?

    I honestly doubt Borticus is the one making the business decisions. Context here is key.

    He's responding to lockboxes being investigated by local authorities. Some are under the impression that this would 'force' Cryptic to change the lockboxes, but he's saying that such an action wouldn't 'force' anything by economics alone. So it's more of a cautionary explanation of the gritty economic details from someone who doesn't decide such things but has a better insight into the variables than we do.

    So there it is. It's not an opinion of the worth of a region of players. It's just a warning that if you're hoping that national legal decision will change the game, it might just hurt players from that country.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    well, that's a disturbing sight indeed. Cryptic, people buy lock box keys, because they want what you're offering. We are willing to support you, we WANT to support you, I support you. But I believe i speak for all of us when I say we won't condone this.

    Star Trek has endured as a series for so long, because there's something in it for everyone. Even those that normally don't enjoy Science Fiction. What I, and many of my fellow Captains fear, is with the addition of big things like the lock boxes and even smaller stuff like the Compounding Respawn Timer, STO is slowly becoming more cutthroat.

    Which is a scary proposition.

    While Star Trek is "just a series", it is a series that means a lot to a great many people. I'm afraid that you guys are beginning to forget the entire point of Star Trek. This seems to be heading down the road of gaming elitism and we all know what's at the end of that business...

    After all, if you forget Rules 57 and 76, we might as well be riding the mayday train.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    as he was on a private forum he was a member of before he was a Dev i would say he wasent talking on Cryptic or PW behalf , and to be honest he was responding to someone complaining about the lotto boxes being illegal and how the dutch will be looking at it as illegal in there country saying that they better shape up or lose the made up statistics of people he rambaled off.


    Me not knowing any of the statistics would be able to say the same that the loss of a country of 6 million is nothing when they can still sell lock boxes to the rest of the MMO world . so he was making a valid point that is not dismissive .

    So in the end relax and calm down there people like us with there own views and what he said is nothing more then his personal thoughts on the matter except he has seen the lockbox numbers and such from the other side
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    VinnikBas wrote: »
    as he was on a private forum he was a member of before he was a Dev i would say he wasent talking on Cryptic or PW behalf , and to be honest he was responding to someone complaining about the lotto boxes being illegal and how the dutch will be looking at it as illegal in there country saying that they better shape up or lose the made up statistics of people he rambaled off.


    Me not knowing any of the statistics would be able to say the same that the loss of a country of 6 million is nothing when they can still sell lock boxes to the rest of the MMO world . so he was making a valid point that is not dismissive .

    So in the end relax and calm down there people like us with there own views and what he said is nothing more then his personal thoughts on the matter except he has seen the lockbox numbers and such from the other side

    which is why I asked what I did, On said forums, he's identified as a Cryptic Dev. When you wear that title in public, things you say, can come back and bite you.

    One thing the Military used to all ways tell us was that IF we were in uniform and we were asked anything that wasn't directly about our single person. we were to refer them to the PIO. My Current job in law enforcement goes even further with the fact we're not allowed to comment on anything other than to point then to the PIO.
    I will understand it if its a personal opinion, I'll still have major issues with it, but I can understand it. IF and only IF it is a Cryptic standpoint, that is a whole new ball game.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    The thing is, they would probably just stop selling the lottery tickets in countries where it was clearly going to get them in legal trouble, which would just serve to bring more attention to the issue elsewhere.

    Like I wrote when they first introduced them, these lotteries potentially violate federal anti-gambling laws as well as the laws of many States and nations, and to make it even worse, they are not disclosing the odds of winning the coveted prizes.

    The more publicity it gets (not just PW but other gaming companies as well), the more likely some Attorney General or State Senator will take notice. For instance, here in California, lotteries are illegal. Is this a lottery as defined by State law? I wrote to the Attorney General asserting that it was and they wrote back thanking me for the information, but so far I have not heard of them taking any action.

    However, the California legislature was concerned enough about illegal lotteries being conducted in the State to make sure that they specifically changed the law to make it clear that baseball card "grab bags" fell under the definition of illegal lotteries. With enough exposure, they might do the same for lotteries for virtual items.

    It is pretty virgin legal territory at this point, but I really doubt that future action in legislatures and courts will be favorable to this type of gambling. I suspect that PW 's lawyers and accountants are telling them just to try to get as much money out of this type of thing while they can.

    It is a tough economy out there, so I can understand why making a quick buck at the expense of people with serious gambling problems can seem like a good idea. I do not think it is ethical and I have serious doubts as to whether it is legal. When Cryptic gets rid of the lottery system, I will start spending money on the game, like I used to.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Kyuui wrote: »
    which is why I asked what I did, On said forums, he's identified as a Cryptic Dev. When you wear that title in public, things you say, can come back and bite you.

    One thing the Military used to all ways tell us was that IF we were in uniform and we were asked anything that wasn't directly about our single person. we were to refer them to the PIO. My Current job in law enforcement goes even further with the fact we're not allowed to comment on anything other than to point then to the PIO.
    I will understand it if its a personal opinion, I'll still have major issues with it, but I can understand it. IF and only IF it is a Cryptic standpoint, that is a whole new ball game.

    Heck, *any* job of sufficient size requires something like that. If a camera (gods forbid) gets shoved into my face I have to point people to the Office of Public Affairs and keep my damn mouth shut. When I was employed by a retail computer chain, I was expressly forbidden from identifying myself as an employee of that company in any social media outlet.

    On the one hand, interacting with the developers of this game is something that not a lot of studios permit or do. It's refreshing in some ways. It makes them less of empty names or nameless faceless pitiless coders. On the other hand, we've had some real humdingers come out in forums and on twitter. It's unfortunate; I think Cryptic may not have had as comprehensive a 'social media policy' as some other companies have and goldnames who may not be ready or prepared or trained walk themselves right into a minefield. (ProTip: If you think you're ready... you aren't ready.)

    Because for as many times as an account or screen-name might be tagged 'This is my personal opinion only, it does not reflect that of my employer,' that really doesn't matter. Your employer apparently considers you worthy enough to identify yourself as their employee. Weather they know you're posting images of you burning kittens is besides the point: People will see your name, a picture of you setting a kitten alight, and 'EMPLOYEE OF COMPANYNAME.' From there the connection is inevitable.

    It's an unfortunate fact that the various social media outlets are causing a coagulation the various 'infodroppings' that we leave all over the net. If people do not like the fact that their name and what they say is associated with their employer, and vice versa, then the ones to complain to are the companies that are not only allowing this, but encouraging this. But I don't think Zuckerberg really gives a tinker's damn about that, do you?
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Europe does not work like that anyway
    Denmark makes laws for Denmark not anyone else
    and Germany isn't in charge either (It just thinks it is)
    Same goes for France

    Europe is a collection of free democracys
    and the EU is not all powerful.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    The lock boxes being so overly abundant in this game is one of the primary reasons I only Doff when I decide to jump in game. It's not worth my money to have the "chanca" of getting something cool.

    Needless to say, I didn't give a very good review in the survey about the boxes.

    Cryptic doesn't like it? Tough. I'm not saying "get rid of it", but what I *am* saying is don't annoy people with this "IN YOUR FACE" shovelling of them like what's happening now.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    sollvax wrote:
    Europe does not work like that anyway
    Denmark makes laws for Denmark not anyone else
    and Germany isn't in charge either (It just thinks it is)
    Same goes for France

    Europe is a collection of free democracys
    and the EU is not all powerful.

    A man who makes sense

    plus lock boxes are all over the www.

    Hell i signed up for need for speed online the other day and the first thing they showed me before a CAR was a lock box to open
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    I honestly doubt Borticus is the one making the business decisions. Context here is key.

    doesn't matter who made the business decisions in this case. he still made a disturbing comment
    He's responding to lockboxes being investigated by local authorities. Some are under the impression that this would 'force' Cryptic to change the lockboxes, but he's saying that such an action wouldn't 'force' anything by economics alone

    it would force changes if they wanted to continue operating within that country. it would also be seen by other countries who could carry out similar bans. know what happens if they get investigated and banned from doing this in the US?
    which is why I asked what I did, On said forums, he's identified as a Cryptic Dev. When you wear that title in public, things you say, can come back and bite you.

    indeed. and he wouldn't be the first dev to say something he shouldn't have in a public place.
    The thing is, they would probably just stop selling the lottery tickets in countries where it was clearly going to get them in legal trouble, which would just serve to bring more attention to the issue elsewhere.

    that would be difficult to do considering they would be on the same server and the boxes would still physically drop. therefore they would still be involved in it to some degree
    and the EU is not all powerful.

    you know the EU can pass laws that apply to all the member countries right? its certainly the kind of thing they would do so with. not to mention if one country shuts something down it can have something of a domino effect
    plus lock boxes are all over the www

    so are gambling sites. and they're starting to shut those down quite a bit
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Well... He is right...

    As long as people are stupid enough to buy the keys enmass... As long as they can lure people into the trap, and make money off the Grab bags its likely to produce positive numbers.

    As I pointed out in another thread: Theres a minimum amount of black numbers on the bottom line, that defines if a product produces a worthwhile revenue...

    It has to pay for the time put into the product... And while that is very little, it's not enough. It also has more than that, and encurage futher production of such a product.

    My geuss is, that as long as its employeeTimePay + 5% (maybe 10%), its defined as worth while.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    They make alot of money from the boxes and keys. Noone is made to open them. The only impact it has on a player is they see the yellow text on screen. I honestly see no reason why they're so controversial, they are easily ignored. I know it can be done because I ignore them.
    As for different laws in different countries, so be it. If they have to drop a number of players due to the laws of their country, that's not cryptics fault. They're just trying to make money, this process works.
    I can't enter some competitions due to living outside of america, and that's fine. I pay more tax on subs for games than some other countries do, I can live with that. If the lockboxes were outlawed in my country, and cryptic said ok, well we can't let you play the game, because the boxes are vital to our income, then it's a shame, but that's life.
    Of course, they could try to do a workaround, though I'm just sticking my finger in the air here. Maybe set up a separate server, where you pay a bit more to play, but has no boxes. How this would work I don't know though.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    The only problem I have with lock boxes is they are HUGE bigger than my ship
    So when in battle and I torpedo spread a whole load of mines suddenly there are half a dozen of these thing in the way and I can't SEE to target the enemy
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Heh. Lockboxes > entire countries, if not entire continents. If only they were so loyal to customers. The worst part is, I wouldn't care if STO was banned in Europe when I wake up tomorrow; this game is a farce.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    We'll see what happens. I wonder if it means I'd get my lifetime subscription money back - the game is still in service but I am denied access. Probably not.

    But apparanty lockboxes are a gold mine. Not exactly surprising to hear, but I think it should give any businessman pause - if it's too good to to be true, maybe it is wrong? If not legally _yet_, maybe it should be and eventually will be?
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Brigadoom wrote:
    Heh. Lockboxes > entire countries, if not entire continents. If only they were so loyal to customers. The worst part is, I wouldn't care if STO was banned in Europe when I wake up tomorrow; this game is a farce.

    Leave and don't come back then
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    We'll see what happens. I wonder if it means I'd get my lifetime subscription money back - the game is still in service but I am denied access. Probably not.

    But apparanty lockboxes are a gold mine. Not exactly surprising to hear, but I think it should give any businessman pause - if it's too good to to be true, maybe it is wrong? If not legally _yet_, maybe it should be and eventually will be?

    That was oddly my first thought as well. £300 would be quite handy right now.

    sollvax wrote:
    Europe does not work like that anyway
    Denmark makes laws for Denmark not anyone else
    and Germany isn't in charge either (It just thinks it is)
    Same goes for France

    Europe is a collection of free democracys
    and the EU is not all powerful.

    Some one mentioned Holland earlier. Isn't that were the main transatlantic Internet link is based? I remember we had trouble with it a year or so back.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    We'll see what happens. I wonder if it means I'd get my lifetime subscription money back - the game is still in service but I am denied access. Probably not.

    But apparanty lockboxes are a gold mine. Not exactly surprising to hear, but I think it should give any businessman pause - if it's too good to to be true, maybe it is wrong? If not legally _yet_, maybe it should be and eventually will be?

    That will be intresting to see.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    I don't think Jeremy personally loves lockboxes. I think he's stating fact, rather than policy.

    In fact, there are U.S. States where these exact kinds of contests were disallowed in the past. The games that operated there simply ran these contests until governments told them to stop and even then just disallowed sales of keys to accounts in those areas. And if a government, any government, would push harder, they'd simply take the game offline in that region.

    Now, if we're talking the whole EU, that might be an issue. But I do suspect the bulk of EU playership is German and British (not sure which is bigger). And even then, US lockbox revenues probably do far exceed total revenues from the EU. And probably worth losing the 10 or so US States that would object the hardest if pushed.

    What you have to understand is:

    Jeremy (borticus) has no say in this decision. Identifying himself as a dev doesn't make his statements official. Stating this does not mean it is what he'd like to do himself. I really don't think he likes lockboxes, personally. He is simply stating what he knows about the revenue they bring in.

    I think it costs them revenue too but that's one of those things Cryptic doesn't seem to know how to track and I'm sure it brings in more revenue than subscriptions used to but, again, I'm not sure that Cryptic ever had a great handle on how to make money with MMOs and any experience PWE has is very impressive to them. I think Cryptic probably misunderstands PWE's advice sometimes and follows what PWE did closer than what PWE requires them to do.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    I'm indifferent about the lockboxes.

    If they are really making Cryptic that much money, and therefore keeping the game afloat, that's fine by me. No-one is forcing me to buy keys for them and the drop frequency is nothing more than an Inconvenience.

    As for the comments in the opening post - I haven't read the linked thread (from another board) but the comment from the dev appears to be a response to someone claiming that the Dutch authorities are looking into the legalities of the matter.

    So far this thread has, mostly, revolved around the Dev's comment. Okay. But who was it who was shouting about Dutch legislation on such matters? Did this person speak on behalf of the appropriate authorities? Where did he or she obtain information pertaining to the decision making process regarding this matter?
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Regardless of what you are trying to read into his statement, he is correct. From a strictly economical perspective, the volume of profit from sales probably outweighs any potential fines fromthat country or any lost F2P players who didn't buy anything. You always minimise losses and maximise profits.

    This is the same reason why collection agencies continue to harass people despite government fines, and why companies continue producing goods and services even though they are in bankruptcy. Borticus’ statement, from a purely factual perspective, is correct.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Thomas45 wrote: »
    Leave and don't come back then

    I'll do what I like, not what you tell me, thank you. :)
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Star Trek Online dev not concerned with losing global playability for the sake of lock boxes

    http://massively.joystiq.com/2012/05/15/star-trek-online-dev-not-concerned-with-losing-global-playabilit/

    Yikes :eek:

    ***update***

    BorticusCryptic's response here:

    http://forums.startrekonline.com/showthread.php?p=4216437#post4216437
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Well its nice to see Cryptic are making lots of cash with the lockboxes......just a shame the the games being left to stagnate.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    I lold

    10
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    In management training they tell you when putting anything in writing, ask yourself "would this look good as a headline?" I should point my instructor to this article.
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    Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited May 2012
    Unfortunately, this will likely result in Borticus posting less often, despite his statement being true. The problem is, the stupid Lockboxes *are* making money, and people keep buying them.

    The only way to get them to go away is if the community stopped buying them, resulting in Cryptic needing to release their content another way to make back their development costs. That's the only way to vote here -- with the almighty dollar.
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