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TRIBBLE Maintenance and Release Notes - December 5, 2011

SystemSystem Member, NoReporting Posts: 178,019 Arc User
We will be bringing the Tribble server down for maintenance to apply a new update.
ST.16.20111119a.18

General:
  • Updated Astrometric Duty Officer active roster bonus and the Tier 3 Excelsior Transwarp Coil passive bonus to properly reduce the cooldown for Transwarp abilities.
  • Updated the diplomacy bonus accolades to explain the "emeritus" status, that is, bonus rewards for people who completed the diplomacy tiers before Season 5 launched.
  • Characters who existed before the update to Season 5 will now receive the new Duty Officers they would have obtained by leveling up.
  • The Defiant Retrofit, Galaxy Retrofit, Intrepid Retrofit, Nebula Refit, and B’rel Retrofit can now be reclaimed if you discharge them.
Post edited by Unknown User on
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Comments

  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    [*]The Defiant Retrofit, Galaxy Retrofit, Intrepid Retrofit, Nebula Refit, and B’rel Retrofit can now be reclaimed if you discharge them.

    Does this apply to all of them or only ones bought in the C-Store? Or, if purchased with a token can we also delete and reclaim now?

    Also, any word on getting the 600 day veteran reward VA ship token actually added to the game?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    We will be bringing the Tribble server down for maintenance to apply a new update.
    ST.16.20111119a.18

    General:

    [*]The Defiant Retrofit, Galaxy Retrofit, Intrepid Retrofit, Nebula Refit, and B’rel Retrofit can now be reclaimed if you discharge them.
    [/LIST]

    Does this mean when this goes to holodeck that I'll be able to claim the C-Store ships I bought on my alts?
    Over the weekend Ieveled two toons to VA and I'm at a standstill because the two ships I wanted to fly with them, the Defiant-R & Intrepid-R, I can't claim. I even bought the Sao Paulo refit for the costume, which is just salt inthe wound.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Inspired wrote: »
    Does this apply to all of them or only ones bought in the C-Store? Or, if purchased with a token can we also delete and reclaim now?

    No, that has never worked. Why would you think it would?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Does this mean when this goes to holodeck that I'll be able to claim the C-Store ships I bought on my alts?
    Over the weekend Ieveled two toons to VA and I'm at a standstill because the two ships I wanted to fly with them, the Defiant-R & Intrepid-R, I can't claim. I even bought the Sao Paulo refit for the costume, which is just salt inthe wound.

    If ships are meant to be claimable by alternate characters, this will indeed address the issue where that is not currently happening.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    what about the issue of not being able to claim the teir 3's when you buy the teir 5. (nebula and exceliosr) we were told they were to be included. also, what about the teir 5 excelsior (for those who had it before the season 5 patch) not having a console. is there really 2 different teir 5 excelsiors?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    wrote:
    what about the issue of not being able to claim the teir 3's when you buy the teir 5. (nebula and exceliosr) we were told they were to be included. also, what about the teir 5 excelsior (for those who had it before the season 5 patch) not having a console. is there really 2 different teir 5 excelsiors?
    umm... it was never a feature to get the Tier 3 with the Tier 5 versions. they're entirely separate, then and now
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    If ships are meant to be claimable by alternate characters, this will indeed address the issue where that is not currently happening.

    Man I hope so! I bought several ships for Fed characters with my VA during the T-Giving and many of them were not showing as "purchased" "Free" or "Claimable" on my alts.

    I have to say, this would be a deal breaker for me because of the wording in the purchase description. If indeed I can't claim these others ships, I'll probably be so angry and feeling like I was cheated I will walk away from the game (keep in mind I'm considering a lifetime sub.) Sure people are leaving for content reasons- but feeling completely cheated on a about a dozen c-store purchases will be the straw and my subscription the camel. I'm hoping this resolved before the subscription sale ends or my decision will be made for me.

    On that note, you guys REALLY should go back and address the descriptions for nearly all the purchasable items. I bought the Caitain BOFF assuming it was for all fed characters, and was upset when I found out it wasn't. Nothing in the description says it was for that character only. It only says that if you want more than one Caitian BOFF you need to buy it again. I inferred that it was like the Borg BOFF in that it was account wide, but different in that it was not unique.
    Luckily, it was only 120 c-points. But it's still crappy.
    Purchases like "8hr skill buff" clearly say it is for that character only, so consistency is off here.

    I also don't get why I'm allowed to by the "new" Borg BOFF even thought I can't use her since I have the other one, which I guess meets the "active" descriptor in the purchase description. I read that and thought it meant actively stationed- meaning, I could have more than 1 but not in use at the same time.
    This is not the case. I cannot use the new Borg BOFF on any account since I have the old one. Another waste of C-points.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Trek17 wrote:
    umm... it was never a feature to get the Tier 3 with the Tier 5 versions. they're entirely separate, then and now

    There was a Dev Quote that stated if you bought the Tier 5 Excelsior already (only with C-Points of course) you will get the Tier 5 AND the Tier 3 unlocked in the C-Store after the Update.

    Same for the Nebula Class.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Trek17 wrote:
    umm... it was never a feature to get the Tier 3 with the Tier 5 versions. they're entirely separate, then and now

    False.

    The devs have indeed stated that if you bought the T5 Excelsior and Nebula in the C-Store before Season 5 went to Holodeck, you'd get the T3 versions account wide unlocked at no extra charge.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Trek17 wrote:
    umm... it was never a feature to get the Tier 3 with the Tier 5 versions. they're entirely separate, then and now

    No, it was stated that it was always the intention that those who bought the T-5 ships also get the T-3 versions.

    I cannot claim my Nebula-R ship or the T-3 version of that and the Excelsior.

    More than likely, it is just because the tech has not been hooked-up correctly in the C-store, but it would be nice for someone to confirm that this is the case and that we eventually will be able to claim our T-3 Excelsior and Nebula.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    nothing in here about Hazard Emitter III training being attached to the wrong skill, and being fixed to work where it should at the rank it should....shame
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    If ships are meant to be claimable by alternate characters, this will indeed address the issue where that is not currently happening.

    great to hear, thank you :-)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Any chance we can get an update on the clone BOFF issue. I know it was mentioned a week or so ago that someone was working on a fix but we haven't heard anything sense...will we see that fix soon...please
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Trek17 wrote:
    umm... it was never a feature to get the Tier 3 with the Tier 5 versions. they're entirely separate, then and now

    Actually, CaptainGeko stated that says they they were going to give the T3 unlocks (Excelsior and Nebula) to those who'd already purchased the T5 ships prior to F2P (now Season 5) going live.
    BTW, if you bought the T5 excelsior, you should be able to continue to claim the both the T5 and T3 variant. Only going forward will they be sold separately (BTW, the T5 Excelsior is getting reverted on Tribble to the way it is on holodeck now. You may have to discard your tribble T5 Excelsior and reclaim it to fix it. The T3 Excelsior is just plain getting better. This change to the T5 Excelsior is not in yet, but it's on its way). In fact, any item that changed from an account unlock to a character unlock, or any purchase that gave you something in the past that it no longer gives you (like the T5/T3 Excelsior and Nebula bundles) will be honored, and was always planned to be honored, and nothing less was ever implied.
    Source Post

    I've highlighted the relevant parts of the quote in red.
    I hope that the T3 ships not having been unlocked was an oversight.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Great, I have bought the Tier 3 Excelsior and the Tier 3 Nebula now because I thought it would have to be bought sepurrately (I own the Tier 5 variants since they came out). Of course I was charged with 1'600 CP (2 x 800 CP) ... btw, it's also telling me that I have to re-buy the Dreadnought for 2'000 CP even though I have it in the legacy list. It's highly cunfusing, since I got so many ships, items etc. and sumtimes I don't even remember what I have bought in the past and what not.

    So now I've basically lost 1'600 CP and since the tickets are never being answered nowadays, there's no way to get them back. I have an open ticket about another issue open for almost a month now, on another account though. So I won't be bothering doing a ticket anymore.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Any chance we can get an update on the clone BOFF issue. I know it was mentioned a week or so ago that someone was working on a fix but we haven't heard anything sense...will we see that fix soon...please

    The fix is not a simple or safe one, so we might not see it go live for a week or two yet. But we haven't forgotten it, promise. :)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Great, I have bought the Tier 3 Excelsior and the Tier 3 Nebula now because I thought it would have to be bought sepurrately (I own the Tier 5 variants since they came out). Of course I was charged with 1'600 CP (2 x 800 CP) ... btw, it's also telling me that I have to re-buy the Dreadnought for 2'000 CP even though I have it in the legacy list. It's highly cunfusing, since I got so many ships, items etc. and sumtimes I don't even remember what I have bought in the past and what not.

    So now I've basically lost 1'600 CP and since the tickets are never being answered nowadays, there's no way to get them back. I have an open ticket about another issue open for almost a month now, on another account though. So I won't be bothering doing a ticket anymore.

    Yeah, I 'rebought' the EXETER a couple of days ago, because I couldn't remember if it was Tribble and/or Holodeck I bought it for... then I found my piece of paper that I wrote it on... (Both) :mad:

    I wish the hell They'd send us some kind of IN-Game Email Notice, when we buy stuff from the C-Store.

    <grumble..., grumble..., grumble...>
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    The fix is not a simple or safe one, so we might not see it go live for a week or two yet. But we haven't forgotten it, promise. :)

    thanks for the update...I'm really liking season 5 and appreciate all the hard work the devs have put in!:)
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    thanks for the update...I'm really liking season 5 and appreciate all the hard work the devs have put in!:)

    Me too:D!!
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    The fix is not a simple or safe one, so we might not see it go live for a week or two yet. But we haven't forgotten it, promise. :)

    If you are having to do this from the ground up, I don't suppose you guys could move to basing it off the selected department heads in the Duty Officer roster, could you?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    If you are having to do this from the ground up, I don't suppose you guys could move to basing it off the selected department heads in the Duty Officer roster, could you?

    The fix is made already, and we rarely have to redo anything from the ground up.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    The fix is made already, and we rarely have to redo anything from the ground up.

    Totally understood.

    I hope you guys devote a season to ship interiors down the road as I think they could be an epic source of rapid content generation.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    DaveyNY wrote: »
    Yeah, I 'rebought' the EXETER a couple of days ago, because I couldn't remember if it was Tribble and/or Holodeck I bought it for... then I found my piece of paper that I wrote it on... (Both) :mad:

    I wish the hell They'd send us some kind of IN-Game Email Notice, when we buy stuff from the C-Store.

    <grumble..., grumble..., grumble...>

    apparently this would be to hard, for what reason I do not know, or I don't know having it not allow you to buy it if you have it , seems CO can do it, hell I can't buy things that are GOLD status because I'm gold because it says GOLD across it. Honestly I can't come up with any reason why they can't other than lack of effort. the support end of the game is getting worse now, from abysmal to well, indescribable.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Totally understood.

    I hope you guys devote a season to ship interiors down the road as I think they could be an epic source of rapid content generation.

    This will likely come as Neverwinter comes closer to being released (or after), as one of the key features of that game involves (very heavily) the use of Foundry for players to actually create interior maps (IE room/corridor layout) as opposed to tweaking pre-existing maps like we do now.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Inspired wrote: »
    Also, any word on getting the 600 day veteran reward VA ship token actually added to the game?

    Any news on this?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Totally understood.

    I hope you guys devote a season to ship interiors down the road as I think they could be an epic source of rapid content generation.

    Yes!
    I want to see the (new) defiant interior and the NX-01 interiors too...
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Inspired wrote: »
    Does this apply to all of them or only ones bought in the C-Store? Or, if purchased with a token can we also delete and reclaim now?

    Also, any word on getting the 600 day veteran reward VA ship token actually added to the game?

    Well if you already got one from holodeck before Dec. 1, you are not getting a 2nd one on those characters.

    Not sure how this works on Tribble if you rolled a new character from scratch and got to VA or if you are on holo and made VA after Dec. 1. Which case are you talking about?
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Cowbert wrote: »
    Well if you already got one from holodeck before Dec. 1, you are not getting a 2nd one on those characters.

    Not sure how this works on Tribble if you rolled a new character from scratch and got to VA or if you are on holo and made VA after Dec. 1. Which case are you talking about?

    I've got many characters with these ships and I think only the Nebula was purchased through the C-Store. The others were gotten with the ship token received on that character. The patch notes make it sound like I could also dismiss one of those gotten via token and later go back and reclaim it, since they don't specify c-store purchased only. In the event that this is not the case, someone will be mislead and dismiss a ship they shouldn't expecting to be able to get it back.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    Cowbert wrote: »
    Well if you already got one from holodeck before Dec. 1, you are not getting a 2nd one on those characters.

    Not sure how this works on Tribble if you rolled a new character from scratch and got to VA or if you are on holo and made VA after Dec. 1. Which case are you talking about?

    I have two characters that have hit VA in the past day. I've been a subscriber for 694 days. Neither has received a VA ship token. Thus, the 600-day VA ship token has not yet been implemented. I'm just looking for some kind of an idea of when (or even if) this will be fixed.
  • Archived PostArchived Post Member Posts: 2,264,498 Arc User
    edited December 2011
    ashdog137 wrote: »
    I have two characters that have hit VA in the past day. I've been a subscriber for 694 days. Neither has received a VA ship token. Thus, the 600-day VA ship token has not yet been implemented. I'm just looking for some kind of an idea of when (or even if) this will be fixed.

    First, it's actually 500 days that ought to give the token, since it's a replacement for an item we removed from that. I'm working on getting the descriptions updated on our website.

    Second, we've added that issue to our database; thanks for reporting it. :)
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