Comments
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@vias111 only thing you can try it to request to have your email address changed on that account. End an email to the customer support link in your post with the title Request Email Change. That will put a ticket into them. They will send you an email asking for some o you account info so they can verify it. Dont reply to…
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@FatalFem Thank you for your response. If you had taken the time to read all the posts you would understand that a lot of people even though they do have access to their account email did NOT receive any notice in their mail to go and change their password or that their password had been changed. Also for some time now the…
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Nope sounds like you've done all you can do for now, Sorry I'm still waiting for them to change my email address to a different one that I have access too so I can change my password at all
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So its the weekend and the GMs will most likely go home for the weekend like they did last weekend even though they all knew this **** was bound to happen and ignored it until they felt like having a heart and doing some work. With all the problems with this game and now one of the biggest messes in PWI history you would…
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So is this the reason you changed so many peoples passwords and locked them out of their accounts for some a week now. Right in the middle of a 2x event where millions worth the coin and mats might have been aquired but can't be because so many had their accounts **** by PWI itself to make them look good. What compensation…
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I wonder how these people would feel having their bank account froze or to lose their car keys just as they were going out to do something important. For some of us we have put money into our accounts and not to be able to use that gold for damn near a week is just getting to old it really is. PWI finally has a decent sale…
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@ _Redemption_ no your right you can't respond to the email. I had the same thing just happen to me and I had to make a whole new email with the answers to the questions in it and send it to the customer service email address that you sent the first one to. Hope that helps. Ohhh you might get what i got too which is…
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frankieraye Can you please help me. I'm getting so frustrated about all of this damn ****. I feel so violated at this point. I got the email asking for all my info to be verified but some of the info I can't remember after just getting back to playing after being away for most of a year. It also says to respond to these…
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You would think with the crazy amount of money people have spent in this game buying gold it would a an easy thing to just have some ppl on stand by for jst such a **** up as this one. Why have a live chat when there is nobody to answer the needs of the people who really need it.
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\//eyron what was the process after you sent the email and got a ticket entered? Did they send you an email asking you to verify all the **** 99% of all ppl who made accounts don't remember? It would be so nice if someone would some back on here and explain what the process was or is so that we have some idea of what to…
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So your telling us that you cared so much about our accounts but not telling us that you didn't give a **** that it was 2x event and a new sale on things ppl axtually need this week and a ton of people can't access their account including me :( WTH. Some kind of notice would have been a sign of respect and appreciated. I…
