Comments
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** Maintenance is happening now, from what I understand this is just a small patch. Please observe normal timescales. Thanks.
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This has been suggested many times. Unfortunately it's been rejected by the developers several times as well. One of the reasons for this being we are one of the only versions that use these blessings. Thanks.
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I will update when I have times if I get them. Thanks.
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Good afternoon, I hope the issues with arc are mostly resolved. Please can we make sure we are logging tickets if we get issues still so the team can investigate. And of course let me know so I can pass the feedback on as well. Thanks.
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From what I'm seeing things are looking good again? Please continue to let the team know if you experience any issues. Thanks.
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Thanks, Ive just sent a message. And ill catch up with the team in a min. Thanks.
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Arc or PWI login servers? Thanks.
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I'll try to get an update when the offices open however at the moment in time I have not received any further updates on this current issue. If you are still having logging issues with the Arc system please submit a ticket. Also just to note this is only affecting Arc. Once you are logged into the game it should stay…
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Please make sure you log a ticket. Last I heard they knew the issue was ongoing. But I'm unsure of state of play now. Thanks.
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Ack, didnt see the old thread? Ive been told this should now be resolved. Please close arc and try to log in again if you are still haveing isssues. If your issues continue please log a ticket so the team can look into this further. Thanks.
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Hi, I've been made aware of login issues over the last few days I will be speaking to the GM team a bit later regarding this issue. And I'm hoping to get some feedback. At this present time I'm not sure what's going on as I haven't been in the loop regarding this. Thanks.
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This should now be completed. Please note any issues and log a ticket. Just a reminder of EU DST on 3/30 as well. Thanks.
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Res
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Times Provided by the GM team as below. Please use the below for guidance. Tidewell (East) at 03/09/2024 11:00pm PT (03/10/2024 8:00 CET) EtherBlade and Twilight Temple (West) at 03/10/2024 2:00am PT (03/11/2024 11:00 CET) Thanks.
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Sorry you lost me a little? I'm not a community Manager. I have never claimed to be either. Please recheck my title. I hope my post will make more sense. Thanks.
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Please raise a ticket regarding this. Not something that can really be discussed to much on the forums. Thanks.
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Agreed, Sorry to say I've not been very well again. I'm also starting a new job so I'm not sure on my time right now. Would be good to see. Thanks.
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Yer something we would all like back. There is a reason for this but we have never been told officially what it was. Sadly can't see it comin back any time soon. I do ask every now and then but it's the same answer. Thanks.
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To be fair dealing with the different timezones is one of the hardest things I deal with if not the hardest. My suggestion is to use a time converter there are a few. I'll look to add UTC to the list so your find it easier. Thanks.
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I would not recommend this. The team are aware of the issue. At this point I don't know any more than that. As guesswork this stops progress so it should be looked at in the next few weeks I would hope. Thanks.
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Please expect this Maint to happen tonight as per information provided. From what I understand it should mostly be just a server restart. Ill let you know if this changes and I have any more info. Thanks.
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In before we are still in 2023... No one saw that right.... Thanks.
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Also a note to be passed on. Thanks.
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This code has now expired. Thanks.
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The community manager is something I've pushed for over and over. I'm not a community manager only a Community Moderator. My time can sometimes be very limited As much As I try. To point as well the info I have is very limited. The communication has always been a hard point for this. I agree we need a CM, tho the bashing…
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I did as part of other info I passed on. The response was this was on the teams list of items to deal with. Again I'm not sure where this is now if we don't have any I'll query it again. Thanks.
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Sorry I've not been very well the last few weeks. The answer is I'm still waiting the answers. The only info I had back I have given out or has now happened. IE, update, code for DST, atandance rewards and Events info. It's been silent the last few weeks from the team also. Holidays and all with CN also due new year soon…
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Necro thread closing. Thanks.