ShadeParadox - Raging Tide Arc User

Thanks Surtr. That was actually quick compared to historical PWI crashes.

Some are back in game for now...

I had the same issue on RT. It's cashed info from the ping. If you exit out of the client and go back in it'll show updated info with all 3 down.

Connection to the PWI East coast gateways seem very intermittent. Servers stay online during the crash so this is a networking issue at the East coast PWI end. Hope the infrastructure team is still in the office.

Everyone lost the crystals after the last patch. Do we have to spam them with tickets to get our crystals back? As much fun as that would be, its kinda time consuming.

When people exploited the +10 orb give-away, some were banned because they knew the intent of the admins was to give 1 set out to everyone. Some people exploited that and got as many as they could knowing this was not what was intended. They exploited a flaw in the code and for that the greater offenders were banned. I…

Every single time the admins try to do something to help us it messes up in a new and unique way. Today we are witness to people who redeemed the "level up" item twice on the same character. I was logged in to a character ready to get the in game mail and I got nothing. I tried a different account and got nothing. Nothing,…

I've made this point before but it was ignored. A reward that benefits all players does not reward the players that were unable to log in. The only thing it does is hand out extra stuff to everyone. When a large portion of your customer base is unable to use your product you should be compensating only those who were…

If some people are getting in after a router reboot and some are not -- this tells me it's an authentication problem. Rebooting the router can clear your routing tables and has a chance to take a new path into your destination. The problem: PWI is most likely using load balancers that decide which network devices and…

It would be nice, for a change, to get an after action report from the admins. 1. What caused the outage? 2. What was the resolution? 3. Is this a temporary fix action or a permanent resolution? Will further downtime at a later date be required for a permanent resolution? 4. What can be done to prevent this kind of outage…

Related thread: http://pwi-forum.perfectworld.com/showthread.php?t=1680151

It does to a server administrator.

SweetieBot please preform a rolling restart of all East coast servers and verify required database services start normally.

I just started Cube room 52. Hope my cogs are not wasted.

I can't log back into East coast servers either.

What about Alice: Madness Returns?

The servers dropped at 00:00 PST (03:00 EST) so i'm thinking the real maintenance time should have been posted as: 00:00 PST - 02:00 PST (03:00 EST - 05:00 EST)

SweetieBot is saying servers are up because the Morai server is online. If one server is online that means the maintenance is partially completed. All SweetieBot is looking for is just one online server.

It has been only 1 hour so far.

May want to follow that up in tickets. As far as I know the majority of players can log in normally right now.

Have you tried running the "verify" option at the patch update screen?

Am I the only one who noticed this? 11 AM?

Well played.

Most server farms have a big red button for emergency shut down. Anyone who has ever played a first person shooter may assume that it's the button to open the door. Sad thing is I know this has happened before IRL and cause several thousand dollars in damages due to the sudden unexpected shutdown of an entire server farm.

I would just like to remind you that if a compensation in December is given to everyone then it will be meaningless again. What we have been asking for is the same level of compensation given to only the players that received nothing. If another compensation is given to all players and not targeting those who got nothing…

I would just like to remind you that if a compensation in December is given to everyone then it will be meaningless again. What we have been asking for is the same level of compensation given to only the players that received nothing. If another compensation is given to all players and not targeting those who got nothing…

You cannot rely on Vital Herb alone. The herb is mostly there for backup AoE heals. When you are solo healing, you will have to give up DD for long periods of time. You're going to be spamming Break in the Clouds a lot on the primary tank in the sq. Always remember your pet commands are on an independent channeling system…

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You don't know what Salvation does, do you?

Healing as a Mystic is a little deceptive. Other classes can't really tell what we're doing some of the time. f:shh It's magic! The good base plant to throw down in a fight is Healing Herb, however it does tend to die pretty fast from AoEs. In a large pull, sometimes you'd be better off casting Listless Blossom instead.…