Comments
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If you go to the "earn zen" page there is a small link above the offers that says "support". Click that and it will take you to another page with all the offers you have clicked on. Next to each offer it will have another link saying "report problem". Select missing zen, type in the email you used to register for the offer…
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Androgynous? Coming from an elf male? Har har...
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They do it on purpose.