Who's having issues (lag, dc, can't connect)

Genghiskhan - Heavens Tear
Genghiskhan - Heavens Tear Posts: 321 Arc User
edited November 2014 in General Discussion
Kossy...keep your hands off this

Let's see who's all having issues, as I guarantee I'm not the only one.
Post edited by Genghiskhan - Heavens Tear on
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Comments

  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2014
    Oh boo-hoo. I'm free to comment as much as anyone else.


    I was having lag issues a while back but considering it was storming fairly heavily in my local area (didn't remember to run a tracert at the time and had other things to do anyways) it wasn't really that big of a surprise for me.
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  • Genghiskhan - Heavens Tear
    Genghiskhan - Heavens Tear Posts: 321 Arc User
    edited November 2014
    And I'm telling you not to move this. I don't care if you reply, but only about 5% of the posters check that tech zone trashbox.

    In the ~5 minutes I managed to connect to the game, 6 different faction mates complained about either severe lag, or having to attempt 10+ times to get in as I have

    4 friends each told me the same in game, 3 more are talking to me on skype unable to log in.

    I am trying 3 different accounts (accounts were made before the current rules), sometimes I'll get to character selection, but usually don't even get that.

    I have connected to two other MMO's just fine. Connected to an online TCG just fine. I'm not the only one having these issues, I'm not the only one going to play other games because of them...that sound you hear, is the sound of money going away from PWE to companies like the big snow storm.
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2014
    And I'm telling you not to move this. I don't care if you reply, but only about 5% of the posters check that tech zone trashbox.

    In the ~5 minutes I managed to connect to the game, 6 different faction mates complained about either severe lag, or having to attempt 10+ times to get in as I have

    4 friends each told me the same in game, 3 more are talking to me on skype unable to log in.

    I am trying 3 different accounts (accounts were made before the current rules), sometimes I'll get to character selection, but usually don't even get that.

    I have connected to two other MMO's just fine. Connected to an online TCG just fine. I'm not the only one having these issues, I'm not the only one going to play other games because of them...that sound you hear, is the sound of money going away from PWE to companies like the big snow storm.
    Tech Support forum is the correct place to post for tech support. If people are too illiterate or stubborn to understand that (not counting those who are genuinely new and didn't realize or the like) then that's their problem and me moving it is what I'm supposed to do.

    You're asking a general question about connections so no this isn't something that needs to be moved there. Sure I could technically claim it's a more tech management related topic, but I'm fully aware that most flock to General anyways and stuff that can get by with being here tends to be left here.

    With that out of the way....




    Your statements show a clear bias even if unintentional. Yes, the people in your faction with connection issues are going to complain about it... what of the other potentially 194 faction mates? The folks who aren't having problems aren't going to be complaining that they aren't having problems, so only going based on those who do have issues is going to present a skewed point of view by default.

    And you have to remember, your connection to one thing has no bearing whatsoever on your connection to something else. I've had times where I can surf everywhere on the web with ease except for Youtube which was mysteriously being slow without it having maint or a like even though Google's a big company that has tons of server hotspots to minimize people having that issue.

    There's more to the internet than your connection and your destination. There are always going to be multiple stops and an issue at any stop can **** a large amount of people over regardless of if the final destination is running smoothly or not.

    We already know PWI has their own screwy ****. Times are gonna be messed up on everything til next maint because of the Daylight Saving's one they had out of nowhere and without warning so we could at least plan in advance. The fact they didn't put up an advanced warning here and on Morai was pretty bad in and of itself and when the screwup is solely on PWE's end I'm just as fast to point it out as anyone else.... but I'm also gonna point out when people are blaming them needlessly and that's becoming more and more common. Like the folks yelling at the messenger when his bosses are the ones at fault.


    Also, I need to apologize somewhat. I have been way more blunt and abrasive (compared to normal anyways. I'm not exactly nice and you calling me a twit didn't help :P) about the subject.... but seeing the same thing over and over where people make wild claims, don't present any details or information, and then get pissed off when called out on it does get rather annoying over time. Especially when it leads to defending a group you're not really a fan of defending but you're too fair to just let them get all the blame when for once they aren't at fault.
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  • Saoudia - Morai
    Saoudia - Morai Posts: 12 Arc User
    edited November 2014
    I have problem for connect to pwi by server morai

    i choice server i enter my pass in-game and i have not my char ..... just b:shutup
  • Genghiskhan - Heavens Tear
    Genghiskhan - Heavens Tear Posts: 321 Arc User
    edited November 2014
    I would expect far more out of a member of the staff Kossy. Just wow. What a representative of the company you are.
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2014
    I have problem for connect to pwi by server morai

    i choice server i enter my pass in-game and i have not my char ..... just b:shutup

    Do you make it to the character select screen but nothing loads or does it just flat out fail to connect?
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  • Genghiskhan - Heavens Tear
    Genghiskhan - Heavens Tear Posts: 321 Arc User
    edited November 2014
    AS far as that issue ^^ I've had that a couple times, None of my toons load. First couple times I thought I tried to connect to the wrong server.

    Other times it times out trying to connect, others I select a character and times out trying to load said toon.
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2014
    I would expect far more out of a member of the staff Kossy. Just wow. What a representative of the company you are.
    Did you bother to read the entire thing or did you just see it and decide not to read? Because it looks like you didn't read it at all. Seriously go read it before commenting like that man.


    Also I'm not PWE staff. Don't confuse me for one of them and being a mod doesn't change that. I'm a player and I'm allowed to have my own thoughts and opinions.

    I may not be nice and sugarcoat what I say for people who I feel are generally mature individuals who should know better but that doesn't change the facts of things. I have zero intention of holding anyone's hands and if they get offended by my bluntness... well sorry but odds are I'm not going to stop being direct and upfront.

    I'm not a super nice paragon of infinite patience and kindness. Please don't mistake me for one.
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  • Saoudia - Morai
    Saoudia - Morai Posts: 12 Arc User
    edited November 2014
    there i have my char but in clic to start i have not response :3 just


    *you are deconnected to serve pls relog again*

    and i have 3000 ms oO
  • Genghiskhan - Heavens Tear
    Genghiskhan - Heavens Tear Posts: 321 Arc User
    edited November 2014
    Yes, I did read the entire thing. I decided on that as my reply as I didn't view an in depth reply as worth my time when I can watch football and play other games.

    As far as your "potentially" 194 other faction mates...we are a small faction, I would say the 7 (myself included) of us having issues, represents roughly 30% of the ACTIVE faction members, and those that aren't saying anything...they aren't online...some of them are due to sleep, others are PROBABLY DUE TO NOT BEING ABLE TO CONNECT.

    You just go on assuming it's "just me" because you can connect, but yeah, not me.

    As far as you not being a representative of the company...yes, you are. If you have been given ANY degree of power, you are, by extension, a representative of the company, and your postings, whether positive or negative, do shift the public opinion of the company who has given you said responsibilities and powers.

    I understand where you are coming from, however, I firmly believe on this issue YOU are being a bit biased. You are tired of people jumping down the team's throats, and trying to defend them.

    But here is the thing. These issues have been going on CONSISTENTLY for MONTHS. random half server disconnects. Huge HUGE lag at weird times. Random days of 70% of the game not being able to connect or stay connected. I'll give you that maybe it's not their servers...but, well, as a company generating the revenues they are...I would be looking into what IS causing it, and what I can do to fix it before my cash cows stampede to my competition.



    Edit

    I've given up on trying to stay connected to PW, focusing on football and other games...but I just rec'd messages from four different people that are fighting the connection issues, and they said world chat is BLOWING UP about this issue.
  • HideYoHubby - Archosaur
    HideYoHubby - Archosaur Posts: 995 Arc User
    edited November 2014
    There is clearly issue, first I heard bout DCs/lag/etc was yesterday but the ratio of people with issues has clearly increased today. I doubt its servers itself but some hub "right before" servers. I havent had any problems so its hard to say more than that.
    __Sami__ - Archer - 105/103/102 - mypers.pw/1.8/#132088 - Active
    HideYoHubby - Assassin - 105/101/101 - Inactive
    WnbTank - Barbarian - 103/101/101 - Catshop
  • Saoudia - Morai
    Saoudia - Morai Posts: 12 Arc User
    edited November 2014
    --' why juste at moment or i have nation war today good bye nation wars
  • heerohex#3018
    heerohex#3018 Posts: 4,880 Community Moderator
    edited November 2014
    Could be a number of reasons,

    To many to count. If im having issues I alwayz restart my system clean including any main connections (Modems etc) then look at the rest of the options. Its also good to have a backup I can use my phone to test the connection PWI uses low Bandwith so its not gr8 but its playable.

    To be fair you can check the trace routes but the system uses a few IPs so that may give u missleading info unless you check all. One other thing worth looking at is the possiblity its local to your area or system. granted others are in the same boat but... anything is worth a look.

    O BTW are u still having issues or all sorted now?

    Sweetiebot please report server status. again not 100% but it will give you an idea of the overall server status...
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited November 2014
    heero200 wrote: »

    Sweetiebot please report server status. again not 100% but it will give you an idea of the overall server status...
    Here's the server status:

    West Coast Servers:
    Sanctuary (PVE) (pwigc2.perfectworld.com): ONLINE (Ping: 252ms)
    Heaven's Tear (PVE) (pwigc4.perfectworld.com): ONLINE (Ping: 240ms)
    Lost City (PvP) (pwigc3.perfectworld.com): ONLINE (Ping: 244ms)
    Archosaur (PvE) (pwiwest4.perfectworld.com): ONLINE (Ping: 254ms)

    East Coast Servers:
    Harshlands (PvP) (pwieast1.perfectworld.com): ONLINE (Ping: 264ms)
    Dreamweaver (PvE) (pwieast2.perfectworld.com): ONLINE (Ping: 164ms)
    Raging Tide (PvE) (pwieast3.perfectworld.com): ONLINE (Ping: 152ms)

    European Servers:
    Morai (PvE) (pwieu3.en.perfectworld.eu): ONLINE (Ping: 218ms)
    [SIGPIC][/SIGPIC]
    I only respond if you begin a line with "SweetieBot", read the link below for commands
    SweetieBot FAQ / Usage: pwi-forum.perfectworld.com/showthread.php?t=1566451

    Status: ONLINE
  • missinin17
    missinin17 Posts: 38 Arc User
    edited November 2014
    I am force to log on to say that Lost City is lagging all day!!! Please shut off server until it's fixed and extend 3x/2x event, lost 1 day already!!!
  • Saoudia - Morai
    Saoudia - Morai Posts: 12 Arc User
    edited November 2014
    i see serveur morai for me the server has 3000 ms but m friend in-game a no problem with connection and one friend in-game has same problem impossible to connect server morai sincen 18:00 time EU
  • heerohex#3018
    heerohex#3018 Posts: 4,880 Community Moderator
    edited November 2014
    missinin17 wrote: »
    I am force to log on to say that Lost City is lagging all day!!! Please shut off server until it's fixed and extend 3x/2x event, lost 1 day already!!!

    As has already been pointed out it does not appear to be a server side issue. Shutting the servers down wont make for a fix in this case. As this is something thats out of PWE control I think that a hard call to ask for at this point.

    TBH not much anyone can suggest apart from ride the storm. Yes sure u can do a few checks as well may give you a little more info, Tho Im sure things will settle down at some point soon.
  • Azura - Lost City
    Azura - Lost City Posts: 2,281 Arc User
    edited November 2014
  • Mahidevran - Archosaur
    Mahidevran - Archosaur Posts: 121 Arc User
    edited November 2014
    I'm having issues too. Everything just stopped working and responded 3-4sec later then I froze and poof, dced.
  • xpookyx
    xpookyx Posts: 33 Arc User
    edited November 2014
    Same here.

    Iin the las 2 days, 3-4 seconds to make an skill, goes from 200ms to 18.000. Dc a lot, loosing caves im farming, and a hell to play. I play from Europe.

    Any other is playing from Europe? I mean, Can it be a trouble between the EU to USA Connections?
  • Genghiskhan - Heavens Tear
    Genghiskhan - Heavens Tear Posts: 321 Arc User
    edited November 2014
    Still just me, Kossy?

    Talking to my girlfriend via text, before she could stay in game, but was having 2-3 MINUTE skill lag, now she dc's within 3 minutes, if she even gets in. If it was just her, we would chalk it up to the snow storm she just caught...but this is not just her.
  • Templar - Sanctuary
    Templar - Sanctuary Posts: 607 Arc User
    edited November 2014
    On Sanctuary server every1 has it , we are afraid to start anything serious expt afk instance..

    and no we aren't watching soft porns @ same time its just PWI .

    PS

    lag jumps up to 19000 where it just freezes screen
  • UnboundFury - Dreamweaver
    UnboundFury - Dreamweaver Posts: 78 Arc User
    edited November 2014
    Still just me, Kossy?

    Talking to my girlfriend via text, before she could stay in game, but was having 2-3 MINUTE skill lag, now she dc's within 3 minutes, if she even gets in. If it was just her, we would chalk it up to the snow storm she just caught...but this is not just her.

    You have said you READ Kossy's post but this post screams that you either didn't or you put NO effort in to comprehending what was said.

    NEVER did Kossy say IT WAS ONLY YOU. Ever.
  • Genghiskhan - Heavens Tear
    Genghiskhan - Heavens Tear Posts: 321 Arc User
    edited November 2014
    Fury, in the original post that got moved to the tech support zone, thats EXACTLY what was said.

    Then it was realized this is a widespread issue and Kossy suddenly vanished.
  • opkossy
    opkossy Posts: 11,177 Community Moderator
    edited November 2014
    Fury, in the original post that got moved to the tech support zone, thats EXACTLY what was said.

    Then it was realized this is a widespread issue and Kossy suddenly vanished.

    No, it's just that I have a life outside of the forums to attend to.

    For someone who's claimed to have read what I said... your responses to me have been screaming the exact opposite. :/
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  • raiderkilleur
    raiderkilleur Posts: 4
    edited November 2014
    Same things for me 3 000 ms ... DC etc...

    and now i can't connect ... and my wife too..

    that it very nice pwi ;D
  • Saoudia - Morai
    Saoudia - Morai Posts: 12 Arc User
    edited November 2014
    i think maybe my accèss fournissor net buged its possible no ?
  • SylenThunder - Twilight Temple
    edited November 2014
    On Sanctuary server every1 has it , we are afraid to start anything serious expt afk instance..

    and no we aren't watching soft porns @ same time its just PWI .

    PS

    lag jumps up to 19000 where it just freezes screen

    My trace to sanctuary shows it's a regional router about 3 hops before the servers that's having an issue. Not anything PWE can do about that, and it will cause an issue with quite a lot of people.
    [SIGPIC][/SIGPIC]
  • xpookyx
    xpookyx Posts: 33 Arc User
    edited November 2014
    When lots of people from all over the world, have the same trouble at the same time, just with THIS game. I dont think its a "check your net" trouble.

    And yes, maybe (or maybe not) its not a pwi server issue, but its a pwi issue, since CUSTOMERS cant reach the pwi business.

    Its like you had a McDonalds on a street, but the street is blocked by a truck. Yes, its not your truck, yes, its not your street, BUT YOUR MCDONALS IS EMPTY.
    So what would you say to your customers??? "Please, call townhall to repair unblock the street" cause you, the customer cant reach the restaurant,
    or should be THE AFFECTED BUSINESS, WHO SHOULD DO ITS BEST TO FIX THE TROUBLE.

    A 500m year company i think that have more possibilities to be heard by ISPs than a guy claiming he cant play a game, dont you think?
  • catshop177
    catshop177 Posts: 26 Arc User
    edited November 2014
    having same issue.
    archo server.
    read the lag sticky thread under tech area, applied discharge method, still doesn't work
    b:surrender