Core Connect Achievement & Token Shop Will Be Closing Soon

DarkSkiesx - Dreamweaver · August 2013

I sent myself bazillions of martial arts scrolls and used all my points yet received none! b:shocked

Whay pwi so fail b:cry

Nariin - Dreamweaver · August 2013

So much rage in this thread...

JolieCoeur - Harshlands · August 2013

Eoria - Harshlands wrote: »

Unless the rewards for achievements are going to be amazing, I see no point in DLing ARC for this ****.

^ That, it doesn't worth to get Arc for martial scrolls.

I did sent mines and did received it without problem, but I won't get Arc for that in the future.

AdagioSonata - Heavens Tear · August 2013

Getting other items in token shop for this game and others are working a bit now, but the thunder coat one for pw is still a bit buggy. I'm not sure if any other item is failing to be sent as well.

Annalyse - Heavens Tear · August 2013

Has there been any response at all from a GM on this issue?

Can you guys please tell us if you are going to let us use our points before you shut it down? I'll be pretty ticked off if I lose almost 1400 points.

Xainou - Sanctuary · August 2013

Still not working. Are you going to do anything about this, PWE?

Trouty - Sanctuary · August 2013

Not a post about this issue from a GM, makes you wonder, to not get a response on this is pretty annoying b:angry

lolsp2 · August 2013

I also tried to send few items from archievment shop, but all i get is an error. Wtf b:angry
"Sorry lolsp2, An error occured during your transaction.
Sorry, failed to send item. Please try again."

Xx_BeLLa_xX - Harshlands · August 2013

I did sent mines without any problems. Maybe try a other browser or send a ticket now.

Jacerai - Dreamweaver · August 2013

Xx_BeLLa_xX - Harshlands wrote: »

I did sent mines without any problems. Maybe try a other browser or send a ticket now.

This. I have had it work splendidly on FireFox. First time (about a week ago?) it gave an error, but refreshing the page worked.

So much rage. So sleepy.

MistaBwanden - Sanctuary · August 2013

Still unable to send anything.

Annalyse - Heavens Tear · August 2013

Xx_BeLLa_xX - Harshlands wrote: »

I did sent mines without any problems. Maybe try a other browser or send a ticket now.

It seems to be affecting some people specifically in that they will only get error messages, and others not at all. This has nothing to do with browsers since most of us have tried every browser around, and sending in tickets has turned out to be useless. A few of us have tried that route also.

I would just like an actual answer on this. Not some cut and paste answer that seems to be from another question entirely. I want to know that someone in charge is actually READING this thread and will acknowledge the problem, and not just let the 30 days go by and take our points away.

But I guess with Val gone we are out of luck.

Shdknght - Dreamweaver · August 2013

So is anyone from Mod/Gm gonna respond to this outcry from your players that seem not to want arc involved what so ever. I have yet to try arc personally but from what ive read, i do not want it at all, if your gonna force it on us, well peace, me and my other friend vets are gonna play some other mmorpg that will listen to us and try to at least meet eye to eye. Its like Microsoft all over again, they said one thing, there was an outcry and look, they changed, can you?

opkossy · August 2013

We've had responses from both already, silly.

Just like Venus, I'm also against having this pushed on us and, were I a new player, I wouldn't have bothered to download because of Arc.

Heck, on another computer, I downloaded Arc purely for the install and then immediately removed it because I simply did not want it. Considering Core has been in "beta" since it came out, I'm not exactly enthusiastic about Arc either.

Annalyse - Heavens Tear · August 2013

OPKossy wrote: »

We've had responses from both already, silly.

But has there been a response to the issue of Core closing but people being unable to use their points? I've been watching both this thread and the QC one and have seen nothing.

We don't want our points taken away without being given a chance to use them.

opkossy · August 2013

I'll see about poking around on that end. I'm also one of those who can't send anything (and a couple of my accounts don't even have the thunder fashion set available as something that can be sent)

Shame martial arts scrolls have about no interest to me. Our Core rewards were total **** compared to every other game PWE has. f:tired

Xainou - Sanctuary · August 2013

OPKossy wrote: »

I'll see about poking around on that end. I'm also one of those who can't send anything (and a couple of my accounts don't even have the thunder fashion set available as something that can be sent)

Exactly. o_o I got that bug with the thunder fashion too on this account.

Dunno what PWE thinks they're doing atm but forcing arc on us and not giving a damn about us losing the core points? Errrr, what the..?

Safeng - Sanctuary · August 2013

Now that's funny. Tried to send myself items to this character I got a message saying the character can't be found. Tried another one, same error as on Xainou <<

Ms_Mystic - Heavens Tear · August 2013

At least they saved me from wasting money on gold before the game is over at the end of the month. My computer can not handle the game in Arc so they are essentially kicking me out at the end of the month.

I already have constant display driver issues when playing the game and they want to add their new buggy software on top.

Ms_Mystic - Heavens Tear · August 2013

Are DQ rewards ending as well?

Toliman - Raging Tide · August 2013

8.08.2013 got I Need the Money (Sell 5 Gold through the Auction House) achievement.

What ? I had never sold even 1 gold through Auction house ...

Anyway used 10 available tokens in tokens shop.

synchroze · August 2013

For those of you who are encountering issues with the Core Connect Token Shop, please send in a ticket to customer service explaining your issue in detail and we'll be glad to investigate and send you the item you are trying to purchase.

Also I posted a new thread linking to the new Arc FAQ that will answer most of your questions. I'd like to keep the 2 threads separate and keep this one strictly for Token Shop.

bluestuffzzz · August 2013

synchroze wrote: »

For those of you who are encountering issues with the Core Connect Token Shop, please send in a ticket to customer service explaining your issue in detail and we'll be glad to investigate and send you the item you are trying to purchase.

Also I posted a new thread linking to the new Arc FAQ that will answer most of your questions. I'd like to keep the 2 threads separate and keep this one strictly for Token Shop.

Oh, is it fixed yet? It's been down since your initial post on this discussion.

synchroze · August 2013

bluestuffzzz wrote: »

Oh, is it fixed yet? It's been down since your initial post on this discussion.

We've had varied reports from different players experiencing different issues when trying to redeem their points. So the best way to handle this is to send in a ticket so we can investigate.

thumbs · August 2013

Sizzer - Raging Tide wrote: »

]
That's the reply i got from Customer Support when i submitted a ticket about this issue. So i guess what we all can do is pray & hope that we get to use our tokens before the site closed forever. I have even made a thread about this problem @ TechSupport Forum to get it addressed quickly but NO reply from any ADMIN yet. Check out> http://techsupport.perfectworld.com/showthread.php?t=32641[/COLOR]

Here comes Gordon Ramsey's Video Game Company Nightmares. b:chuckle

Gwendolynne - Heavens Tear · August 2013

I submitted a ticket. I really want to spend my points on fashion =/

Xx_BeLLa_xX - Harshlands · August 2013

synchroze, I really hope your team will test that system at 200% before make it available, cause so far everytime there's a new reward system or new items that was available to get by PWI site (like the DQ points MoG and Dreamchaser packs) there was always glitches abuse and nothing was done to punish the abusers, so I really hope for your team is making SURE that no glitches abuse is possible on that system.

Annalyse - Heavens Tear · August 2013

synchroze wrote: »

For those of you who are encountering issues with the Core Connect Token Shop, please send in a ticket to customer service explaining your issue in detail and we'll be glad to investigate and send you the item you are trying to purchase.

Also I posted a new thread linking to the new Arc FAQ that will answer most of your questions. I'd like to keep the 2 threads separate and keep this one strictly for Token Shop.

Really? But I submitted a ticket in the beginning and I was not offered any sort of help.

And am I supposed to give you a list of 1380 points worth of stuff in this ticket? Because it doesn't let me purchase any item.

Gwendolynne - Heavens Tear · August 2013

I submitted a Ticket yesterday as I stated, I copied the error message it gave me in the ticket in quotes, expressed the items I wished. I was answered in under 24 hours with their request of the exact Item name, the character name, the server, and the amount I wanted. I updated the ticket with the information requested they sent me the items within 5 hours. I got a closed ticket wit h a message that the items could take until next maintenance to be sent but I got them right away! Hope this helps anyone.

TY, PWE for being very prompt with this issue.

PlayfulSoul - Heavens Tear · August 2013

Ty Gwendolynne. b:pleased
I sent a ticket as well, got a reply asking me to give the exact item name, the character name, the server, and the amount I wanted. I now hope for a nice surprise in my mailbox sometime after the maintenance b:pleased.

Core Connect Achievement & Token Shop Will Be Closing Soon

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