Ingame Stalker ...

sounds sexy...i mean scary.

I believe I can help, a friend of mine had a similar problem. I'll need your e-mail address, mailing address, home phone number, work phone number, and perhaps a lock of your hair. You can give me an article of clothing or I can obtain it later on, reply back to me if you're interested I'm happy to help.

*stalkstalkstalkstalk*

Send in a ticket under "Gold issue", 100% positive you'll get a real human being XD.


But otherwise, if they follow you outside a SZ. Drop them and laugh.

Oh wait....nvm, you aren't on a PvP server >.>....Uhhh.....



*ran outta idea's*

take screenies of the harrasment and submit a ticket. It's against ToS and the offender will get banned. (although not likely for a very long time.) Or you can do what GohRal mentioned and just ignore them. It's very likely that if you pretend they aren't there and quit letting it annoy you that they will get tired and stop. If they don't, the only one losing is them.

I don't even stalk you when I'm visible Trig! Stealth or nothing. How dare you! ;_;

Threesome...? Or just tell him two is enough .

Last I checked if theyre not on FL they cant refresh info to see where you are. Try going to a city and teleporting away to a random location ie from plume to saaayyy etherblade, or archosaur, make it random. I'm assuming that your wife is a similar level to you so you so the entire map should be open for teleport.

If they are still able to follow I'm gonna guess its an alt of someone on her friendlist who is able to refresh info.

A guy did that to my ex-in-game-wife a while back. He would follow her around everywhere, then try to attack her when I wasn't around. After I PK'd him randomly around the map over a period of a few weeks, he left her mostly alone... b:chuckle

Infernia - Harshlands wrote: »

Why havent you been fired yet?

She's just doing her job. It's the rule that is stupid. Who ever heard of customer support being something that is private/secret. Customer support shouldn't be something that is considered a private message. It's not a private conversation. It's a corporate response to any given issue and should be treated as such. This is really the only company I know of that encourages you to contact customer support but then forbids players from talking about their customer support experience. Or showing receipts/proofs of purchase to others. If you are that dissatisfied with the way you are handling things, handle them better. If you think that your customer service would be something that makes people not want to spend money on your game or would somehow make you look bad then that means you have lousy customer
service and should find cost-effective ways to improve upon it. If anything it actually makes think that if I ever got to the point where I could spend large amounts of money on games, I would probably switch games because I would rather give my money to a company that prides itself on customer service.

Look at Dominos pizza and look how successful their ad campaign was by showing that poor service does happen but is completely unacceptable. That it isn't something to be expected from them but is something that is the exception to the rule. That they've listened to customer concerns and made changes. That ad campaign is one of the must successful ones they've had.

The fact of the matter is that people want to associate themselves with a company that has good customer service and is cheap. By making it so secretive even though the customer complaints are numerous and unable to be totally silenced, you make it look like all that harsh criticism is true. Despite the fact that many have had positive experiences with your ticket system. I know I have, and I know people who have. My Dad's last ticket was responded to in 24 hours, a completely reasonable time frame and was handled satisfactorily. By having that mindset you've actually given credence to those who say such things. You've made it seem like it's something to be ashamed of. Who hides work they take great pride in?

It may be policy but it's dumb policy. However, rules are rules and mods job is to enforce them until they are changed. Don't shoot the messenger, Shelly is just doing her job.

Infernia - Harshlands wrote: »

And is therefore proof of why PWE is considered to be suck *** at customer satisfaction.

The only reason they dont want them shown on the forums is because it just makes it more obvious how inconsistant their service is. If you know of Escorians issue, which I would assume you do, frequenting these forums like a lot of us, you know exactly what im talking about.

Defending her "Just doing her job" makes it easier for PWE employees (Which shelly isnt) to say the same thing. Problem is there is 0 escalation. You get jack **** in the forums, then you get jack **** at the ticket system. Then you are ****ed. End of the line and noone who matter will pay any attention.

Eh, she is just a mod. As you said, it's not like she is the one working the ticketing. She is a player like us and I"m sure she has had her fair share of frustrations at times. She has also shown great growth in her modding abilities, imho. The main issue is the management quite frankly, the lower level PWE employees who do what they do because they care more about paying their bills and putting food on the table and don't want to lose their jobs especially with the current US unemployment blame are not the ones who should be fired. I think it unfair that Shelly and the other mods are subject to player harassment when it's not their fault. She isn't just claiming it as an excuse it is 100% true. If anything, If I worked in the marketing department and saw this I would be finding ways to fix it so that they can build up goodwill in the eyes of the public. It goes a long way. Using the dominos pizza example, and I quote, after their ad campaign highlighting the mistakes they've made and focusing on customer they found "an increase in revenue of about $45 million over the same quarter last year bolstered by an 11 percent increase in domestic same store sales and a seven percent increase in international same store sales."


During a time when the economy is not as good as it was and people are eating out less. So yeah, I think that PWI isn't only making players mad, they are hurting their bottom line.


And yeah, sadly I know of escorian's issue. b:surrender I'm glad his fac mates helped resolve it.

Tremblewith - Heavens Tear wrote: »

I think you mean to say "with the bots", as there are very few GMs working on the ticket system. It's mostly ran by automated system messages.

The automated message you initially receive is to let you know that your ticket has been received and is being processed and assigned to a GM. Any further corresponding is indeed with one of the staff members who are assigned to handle the tickets.

b:thanks