whats wrong with logging in to PWI 04/18/2024 (Resolved)

Options
2

Answers

  • tara#6530
    tara#6530 Posts: 12 Arc User
    Options
    Even after the maintenance this issue is still there .
  • ruesian
    ruesian Posts: 20 Arc User
    Options
    Now is not possible to Log In
  • lexxfx
    lexxfx Posts: 53 Arc User
    Options
    Earlier it took 1-5 tries to log in the past week. Now cant log at all. Past 30 min trying to connect and this *$#)($#@) arc client and its bs "check your internet connection" like its always the players fault and not this pos software that no one wants
  • rudolfus
    rudolfus Posts: 12 Arc User
    Options
    Today again not possible to login, timed out, tried for hours, again ticket sent....
  • vilimon#1553
    vilimon#1553 Posts: 1 Arc User
    edited April 18
    Options
    I tried to login with user name and it says something is wrong
  • fededomino
    fededomino Posts: 246 Arc User
    edited April 18
    Options
    the Staff and developers dont care anymore , all they want is CASH for nothing we have not got a decent huge update for month and the game getting more bad and have many ERRORS , even GEARBOX Software just want to drive in expensive cars and live in huge houses and wear gold rings LOL ,, all we see in this game in ( CHARGE REWARDS and BOUTIQUE update ) GEARBOX Software have failed to understand to run a game , back in days there was 8 server and tons of players , but PWI let them down
    Money Money Money Money Money Money Money Money Money Money Money Money Money Money AINT everything , and still some players still put CASH into this GAME / Royal Casino LOL , BUT MY WALLET is CLOSED until we get everything FIXED and the GAME will GET a HUGE UPDATE .

    GOOD LUCK Ps ( i can figure out that many playere there have left the game over the YEARS and PWI Staff have lost HUGE CASH over the years by treat us so badly and keep ignore us and let us down we even get any information on what going on , when i began this game we have ( GM`s ) inside the game and we could chat to them , and they make lots of EVENT that time we had 8 Servers full of player and that time the player database was happy to play plus the ( GM´s ) send us lot of item throug Code . THE STAFF have Lost Control over the game .
    Post edited by fededomino on
  • rubytuesday16
    rubytuesday16 Posts: 5 Arc User
    Options
    I am now gonna look for a new game. Ive played pwi since the beginning. never this bad even though some issues over the time
  • kaalindraa
    kaalindraa Posts: 18 Arc User
    Options
    Today, April 18, 2024, every time I try to log in, this message appears:
    "Login has timed out. Please check your network connection and try again.".
    The connection is perfect, but this message always appears.
    I just saw that the servers are up. If I try to log in using the "Repair" option, the game starts but reaches the login screen and crashes again when logging in with the same message.
    v70cxkpdzlfc.jpg
  • kaalindraa
    kaalindraa Posts: 18 Arc User
    Options
    Same screen of chris1987#9018
    wiuwy003dtce.jpg
  • kaalindraa
    kaalindraa Posts: 18 Arc User
    Options

    Ticket placed, awaiting responses
  • kaalindraa
    kaalindraa Posts: 18 Arc User
    Options
    Yesterday it was the same thing, it took a while to get in, and they can't even say that the traffic was heavy, as the servers were all in the green, as shown in the following figureai8ohyl1eq0d.jpg
  • niada
    niada Posts: 9 Arc User
    Options
    It's the launcher, it is not any of our computers. This has been an issue for over a week now with no one from ARC addressing it. Please fix your game! I lost events last night and my dailies because of lack of a launcher.
  • amythecq#2569
    amythecq#2569 Posts: 2 Arc User
    Options
    Why is it saying this thread is answered when it's definitely NOT
  • jades1964
    jades1964 Posts: 5 Arc User
    Options
    Iam trying since morning but always gets message Log in time out
  • jades1964
    jades1964 Posts: 5 Arc User
    Options
    I am trying for the last 12 hours time to time but still same message LOG in Time Out what is the problem please at least give some message on our emails PWI
  • crazzynft#3010
    crazzynft#3010 Posts: 1 New User
    Options
    ...
  • lexus#0595
    lexus#0595 Posts: 3 Arc User
    Options
    Floor having same issues and won't fix PWI pay my 10k credits card bill!! For wasting in on u jerk offs
  • lexus#0595
    lexus#0595 Posts: 3 Arc User
    Options
    Sorry for misspellings we need this fixed
  • lexus#0595
    lexus#0595 Posts: 3 Arc User
    Options
    antonio0590 wrote: »
    it takes a few tries of closing arc completely and trying again.

    That carp don't work trying for hours
  • heerohex#3018
    heerohex#3018 Posts: 4,811 Community Moderator
    edited April 18
    Options
    Ack,

    didnt see the old thread?

    Ive been told this should now be resolved.
    Please close arc and try to log in again if you are still haveing isssues.

    If your issues continue please log a ticket so the team can look into this further.

    Thanks.
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • lexxfx
    lexxfx Posts: 53 Arc User
    Options
    As of 1h ago for me it wasnt completely "resolved". Its back to the way it was with 1-10 tries to get the game client to finally load. (compared to what it was the past 24h with 100% not loading client at all and just returning the timeout error)
  • heerohex#3018
    heerohex#3018 Posts: 4,811 Community Moderator
    Options
    lexxfx wrote: »
    As of 1h ago for me it wasnt completely "resolved". Its back to the way it was with 1-10 tries to get the game client to finally load. (compared to what it was the past 24h with 100% not loading client at all and just returning the timeout error)

    Please make sure you log a ticket.
    Last I heard they knew the issue was ongoing. But I'm unsure of state of play now.

    Thanks.
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • jharde
    jharde Posts: 19 Arc User
    Options
    They know it's still an issue. There are still alot of players that have issues and frankly, even actually getting to log in after 10-15 mins if at all, is hardly satisfactory. My suggestion, inundate them with tickets until it's resolved. Charging goes through without any problem, what a surprise.
    Just took me 28mins to get past the timeout issue.
  • heerohex#3018
    heerohex#3018 Posts: 4,811 Community Moderator
    Options
    I'll try to get an update when the offices open however at the moment in time I have not received any further updates on this current issue.

    If you are still having logging issues with the Arc system please submit a ticket.

    Also just to note this is only affecting Arc. Once you are logged into the game it should stay logged in if this is not the case can you please let me know.

    Thanks.
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • gurndy
    gurndy Posts: 6 Arc User
    Options
    Log in servers jsut crashed 30min ago again just be4 xtw nice
  • heerohex#3018
    heerohex#3018 Posts: 4,811 Community Moderator
    Options
    gurndy wrote: »
    Log in servers jsut crashed 30min ago again just be4 xtw nice

    Arc or PWI login servers?

    Thanks.
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • thewacko
    thewacko Posts: 15 Arc User
    Options
    Arc Login servers, can't even log in. It gives the connection timed out message...
  • lexxfx
    lexxfx Posts: 53 Arc User
    Options
    Yeah cant log in at all again now. Doesnt get past the innitial ARC login screen
  • heerohex#3018
    heerohex#3018 Posts: 4,811 Community Moderator
    Options
    thewacko wrote: »
    Arc Login servers, can't even log in. It gives the connection timed out message...
    lexxfx wrote: »
    Yeah cant log in at all again now. Doesnt get past the innitial ARC login screen

    Thanks, Ive just sent a message. And ill catch up with the team in a min.

    Thanks.
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • heerohex#3018
    heerohex#3018 Posts: 4,811 Community Moderator
    Options
    From what I'm seeing things are looking good again?

    Please continue to let the team know if you experience any issues.

    Thanks.
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

Categories