Scheduled Server Maintenance [1/18/2017 - 11 PM PST]

2»

Comments

  • jednicka
    jednicka Posts: 9 Arc User
    westcoast servers still dawn
  • kurisukotze
    kurisukotze Posts: 240 Arc User
    well there goes my UP for today :/ seems like fsj and dailies too. . .
    Rencko - 105/105/105 - Seeker -Twilight Temple Server

    Current Gear:
    *Out of Date*
  • cyberomega45
    cyberomega45 Posts: 175 Arc User
    Still cannot log into Etherblade
  • mommalove
    mommalove Posts: 5 Arc User
    any news?
  • wesker
    wesker Posts: 84 Arc User
    7h... tick tock tick tock
  • talina69
    talina69 Posts: 8 Arc User
    West Coast Servers going to get anything for the inconvenience? IJS...
  • peregrina23
    peregrina23 Posts: 5 Arc User
    Any communication?
    I understand **** happens, I'm not trying to rush,
    but an update or any sign you are working on the problem would be great.
  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    edited January 2017
    kalystconquerer#0876 wrote: »
    @heero200 we currently have no ETA on this unfortunately. It seems they were doing some hardware changes and it's just West Coast servers that are experiencing issues (though EU had a spot of issues earlier in the evening). Sucks of course, since it's not only 1) running a bit longer than usual maintenance for both us and players on the affected servers but 2) I play on West Coast and I would really love to set up my catshop for the night...morning...something?

    @athrinbal No problem! There was some requested fash coming though the forums, so I figured to start trickling what I could into the schedule. So there will be more "new" (read - mostly unreleased) fashion sets making their way in over the coming months :D
    peregrina23 wrote: »
    Any communication?
    I understand **** happens, I'm not trying to rush,
    but an update or any sign you are working on the problem would be great.

    Both servers are back on but the Server software is not running...​​
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • weapon762
    weapon762 Posts: 187 Arc User
    Omg the essence finally go on sale when I blow all my coins farming and finally max my pro trophy chest fml hope this sale is a couple weeks :(
    Vae Victis.
  • wesker
    wesker Posts: 84 Arc User
    is it just me that I haven't received the Tensa card?
  • darkmenfire
    darkmenfire Posts: 3 Arc User
    4 hours of updating gone today and still nothing
  • weapon762
    weapon762 Posts: 187 Arc User
    Plus +0 GG no more 2x for compensation prices are bad enough already for stuff .

    Hard to be a professional farmer out there
    Vae Victis.
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    They did say it would be a longer maint than usual. West coast servers are up, and have been for at least the past 10-15 minutes from what I can tell.​​
    582c1776c46eef7b527939a98b9d95a5.png
    PWI Technical Support ~ ~ ~ PWE Support Tickets

    Support Email: customerservice@perfectworld.com
    ​​
    Get the Forums Enhancement Extension!
  • peregrina23
    peregrina23 Posts: 5 Arc User
    Servers up.​​
  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    edited January 2017
    All servers are now back online.​​
    - Support Ticket - ARC Forums - PW Wiki -

    - Support Contact -

  • asterelle
    asterelle Posts: 861 Arc User
    @kalystconquerer#0876

    I and a few others didn't receive Tensa on Twilight Temple. I can't find anyone that said they received it. Sad tiger-12.gif    ​​
    xUxFqFl.png
    PWI Calculators
    PWE Forums Enhancement Extension
  • shopcheese
    shopcheese Posts: 758 Arc User
    wesker wrote: »
    is it just me that I haven't received the Tensa card?

    No tensa from promo here either and as far I can tell its the same for everybody.
  • parrot2010
    parrot2010 Posts: 64 Arc User
    @kalystconquerer#0876 Your thursday's MAINTENANCE ruined our RW on Dawnglory!
  • maifah
    maifah Posts: 21 Arc User
    Still haven't got my Tensa, when Kaly? :/
    Maifah
  • kalystconquerer#0876
    kalystconquerer#0876 Posts: 1,421 Perfect World Employee
    Not sure if any statements went out so here's what I've got so far -

    We did not do spawns for the West Coast servers due to them having a long time doing their RAM upgrades and the servers being down for so long. I've asked for these cards to be whitelisted to see if we can possibly send them out prior to the next maintenance, but with CN's break on the horizon, I'm not sure if that will happen. Will get more information today!
  • wesker
    wesker Posts: 84 Arc User
    "RAM upgrades".... and that took them extra 4h? respect ;)
  • sylenthunder
    sylenthunder Posts: 3,061 Community Moderator
    wesker wrote: »
    "RAM upgrades".... and that took them extra 4h? respect ;)
    Well, it's not like you're doing one server. For each "server" there are probably at least 32 physical servers that would need to be updated.​​
    582c1776c46eef7b527939a98b9d95a5.png
    PWI Technical Support ~ ~ ~ PWE Support Tickets

    Support Email: customerservice@perfectworld.com
    ​​
    Get the Forums Enhancement Extension!
  • kalystconquerer#0876
    kalystconquerer#0876 Posts: 1,421 Perfect World Employee
    @wesker it was for only 3 of our 4 servers (Tideswell did not receive these, so that's why their server went up first), but something happened when doing Wests :( It was not very fun being here till 5:30 AM.

    I definitely understand the frustration of not being able to get the card, so I'm working swiftly with CN to see if we can either whitelist these items and send before next maintenance, or at the very least, have the rest of these spawns done by maintenance. Though in the future, I'd like to have these whitelisted just so there's a faster turnaround on these items.
  • asterelle
    asterelle Posts: 861 Arc User
    No worries, just keep us updated about where things are. We have had some issues in the past where things like contests get ignored and forgotten. ​​
    xUxFqFl.png
    PWI Calculators
    PWE Forums Enhancement Extension

Categories