All Server Issues [Resolved]

13567…10

Comments

  • Foxyas - Dreamweaver
    Foxyas - Dreamweaver Posts: 83 Arc User
    edited September 2014
    sparkiesoft wrote: »
    Yes, we realize it's all servers. I'll update the thread to reflect that. As for the newest update, it looks like the servers are still down, which is why you're getting the "version is too low" error". We're reaching out to China right now and will try to have it fixed asap. Worst case scenario is it gets fixed during the maintenance. Best case is they fix it before maintenance.

    Any possible actions you can do for what dailies people missed or didn't get completed if it happens after maint? An hour and 20 mins till reset...
  • Serpistica - Sanctuary
    Serpistica - Sanctuary Posts: 68 Arc User
    edited September 2014
    SweetieBot can you report Arc status? Thank you
  • predatoradrian
    predatoradrian Posts: 20 Arc User
    edited September 2014
    I appreciate the update, thanks \o/.

    just wish it wouldn't have come during that fsp run, lol. had found a nice squad qq.
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited September 2014
    Serpistica - Sanctuary wrote: »
    SweetieBot can you report Arc status? Thank you
    I could, but what would be the point? You are very polite.
    [SIGPIC][/SIGPIC]
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  • SpectreBR - Dreamweaver
    SpectreBR - Dreamweaver Posts: 169 Arc User
    edited September 2014
    i wanna hear about compensations
    [SIGPIC][/SIGPIC]

    Biodegradable post, doesnt harm the environment, only users.
  • MedAlert - Raging Tide
    MedAlert - Raging Tide Posts: 106 Arc User
    edited September 2014
    sparkiesoft wrote: »
    Yes, we realize it's all servers. I'll update the thread to reflect that. As for the newest update, it looks like the servers are still down, which is why you're getting the "version is too low" error". We're reaching out to China right now and will try to have it fixed asap. Worst case scenario is it gets fixed during the maintenance. Best case is they fix it before maintenance.

    Thanks hon...happy you are updating us. Was hoping we weregiving up on Arc but I guess not lol
  • MagicEmpress - Lost City
    MagicEmpress - Lost City Posts: 795 Arc User
    edited September 2014
    Well I can log into ARC again... but can't get into can't yet...
    b:bye
  • Serpistica - Sanctuary
    Serpistica - Sanctuary Posts: 68 Arc User
    edited September 2014
    SweetieBot could you please report server version? Thank you
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited September 2014
    Serpistica - Sanctuary wrote: »
    SweetieBot could you please report server version? Thank you
    Possibly, but I haven't given it much thought. I like polite people.
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  • Jadsia - Lost City
    Jadsia - Lost City Posts: 1,322 Arc User
    edited September 2014
    SpectreBR - Dreamweaver wrote: »
    i wanna hear about compensations

    When the game comes back online you get to play it. That's your compensation
    I **** bigger than you...

    Shut up and play the game.....Damn
  • Rosy_sharp - Lost City
    Rosy_sharp - Lost City Posts: 8 Arc User
    edited September 2014
    hiii... what will hppen with tiger event in LC server!?
  • anaovt1
    anaovt1 Posts: 0 Arc User
    edited September 2014
    Sweetiebot you are a beautiful troll :)

    Sweetiebot please check server status
    Camlyra-Raging Tides. Since the avatar is broken.

    Cleric 103/103/102
    Seeker 102/102/101
    Wizard 101/101/101
    Psychic 102/99
  • darkneko
    darkneko Posts: 42 Arc User
    edited September 2014
    Jadsia - Lost City wrote: »
    When the game comes back online you get to play it. That's your compensation

    ^Made my day. xD
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited September 2014
    anaovt1 wrote: »
    Sweetiebot you are a beautiful troll :)
    Am I really?
    anaovt1 wrote: »

    Sweetiebot please check server status
    Here's the server status:

    West Coast Servers:
    Sanctuary (PVE) (pwigc2.perfectworld.com): ONLINE (Ping: 85ms)
    Heaven's Tear (PVE) (pwigc4.perfectworld.com): ONLINE (Ping: 84ms)
    Lost City (PvP) (pwigc3.perfectworld.com): ONLINE (Ping: 88ms)
    Archosaur (PvE) (pwiwest4.perfectworld.com): ONLINE (Ping: 84ms)

    East Coast Servers:
    Harshlands (PvP) (pwieast1.perfectworld.com): ONLINE (Ping: 24ms)
    Dreamweaver (PvE) (pwieast2.perfectworld.com): ONLINE (Ping: 19ms)
    Raging Tide (PvE) (pwieast3.perfectworld.com): ONLINE (Ping: 24ms)

    European Servers:
    Morai (PvE) (pwieu3.en.perfectworld.eu): OFFLINE
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  • AdagioSonata - Heavens Tear
    AdagioSonata - Heavens Tear Posts: 44 Arc User
    edited September 2014
    Rosy_sharp - Lost City wrote: »
    hiii... what will hppen with tiger event in LC server!?

    Hopefully the issue can be fixed before West Coast tiger event. Servers were up for East Coast's tiger, so maybe we'll get lucky and have them for West Coast as well. Just going to try to stay positive b:victory
  • SpectreBR - Dreamweaver
    SpectreBR - Dreamweaver Posts: 169 Arc User
    edited September 2014
    Jadsia - Lost City wrote: »
    When the game comes back online you get to play it. That's your compensation


    Plot Twist: my compensation is actually going out of game... i can see life outside
    [SIGPIC][/SIGPIC]

    Biodegradable post, doesnt harm the environment, only users.
  • Slivaf - Dreamweaver
    Slivaf - Dreamweaver Posts: 2,106 Arc User
    edited September 2014
    Ok this is getting very frustrating.

    I understand things happen, you all can not control it if something goes awry, but I do believe pwi really needs to do something somewhat drastic to show they 'care.' I am NOT saying give us 10* orbs/something else of the like, but this is getting beyond old/frustrating.

    I feel as if though what is left of the dwindling player base is really having their patience pushed to the limits, perhaps even over, I fear that if we don't see something (again not huge) to show that they know we're frustrated about this, despite it being out of your all's control.

    --

    First world problems xD....

    Obviously this isn't the end of the world, and is a inconvenience at best, but nonetheless this is quite frustrating.


    EDIT: For the record as others have stated thanks for the updates about it.
    Ah, Mistakes are so easily made. ~ laura resnick

    What kind of message are you sending when you insult my intelligence? ~ Me ~ 5/29/2015 (Yes it is possible someone said this before just no idea who/where.)
  • PeachyKisses - Archosaur
    PeachyKisses - Archosaur Posts: 178 Arc User
    edited September 2014
    sparkiesoft wrote: »
    We are aware of the issue and are getting it checked out. I'll update once I hear more.


    Update 3: It looks like the servers are still down, which is why you're getting the "version is too low" error". We're reaching out to China right now and will try to have it fixed asap. Worst case scenario is it gets fixed during the maintenance. Best case is they fix it before maintenance.

    Thanks Sparky for the updates. I came back from akfness and was confused. Let us know when we will be up again. b:cute b:kiss
  • Rosy_sharp - Lost City
    Rosy_sharp - Lost City Posts: 8 Arc User
    edited September 2014
    AdagioSonata - Heavens Tear wrote: »
    Hopefully the issue can be fixed before West Coast tiger event. Servers were up for East Coast's tiger, so maybe we'll get lucky and have them for West Coast as well. Just going to try to stay positive b:victory

    hmm hope soob:surrenderb:surrender
  • chaosregen8
    chaosregen8 Posts: 36 Arc User
    edited September 2014
    AdagioSonata - Heavens Tear wrote: »
    Hopefully the issue can be fixed before West Coast tiger event. Servers were up for East Coast's tiger, so maybe we'll get lucky and have them for West Coast as well. Just going to try to stay positive b:victory

    Theres an error in ur brain if you think west is up
  • Annoying - Lost City
    Annoying - Lost City Posts: 41 Arc User
    edited September 2014
    Bellicious - Dreamweaver wrote: »
    Why are PWI's servers so poor? In other MMO's with NA servers I get 220-260 ping from Australia yet on PWI it's 500-800 ping.

    That's laggy. I'm in QLD on Telstra Bigpond and my ping is 210-250
  • Oliiander - Lost City
    Oliiander - Lost City Posts: 393 Arc User
    edited September 2014
    I am here with drinks and snacks while we wait!
    How is everyone? Who was planning on going to Tigers?b:chuckle
    My squishiness is (Usually) unrivaled.
    [SIGPIC][/SIGPIC]
    Finally decided to give Olii her own banner.b:chuckle
  • Annoying - Lost City
    Annoying - Lost City Posts: 41 Arc User
    edited September 2014
    chaosregen8 wrote: »
    I can't believe you guys are so bad at keep servers up. If I get a freaking penny for every-time your severs crash id be freaking richer then bill gates. I feel bad for people who pay for this game for all the chaos its not worth it. I 2 times in 1 day it crashes 21 disconnects and now arc issues as well. W.T.F not to mention Arc Internal Error that's some serous ***** if you ask me not to be mean but dam this is parity nuts last time I logged in all my toons where dead and now again... b:angry for 1 day Id love to see no lag or no diconections or etc. and that stupid ARC always banks my PC whats up with that...

    Let's see you run a mmorpg of this magnitude.
  • AdagioSonata - Heavens Tear
    AdagioSonata - Heavens Tear Posts: 44 Arc User
    edited September 2014
    chaosregen8 wrote: »
    Theres an error in ur brain if you think west is up

    I never said it was up. I said "hopefully" the servers will be up for tiger. Believe me, I've checked to see if any server's up and of course they're not. Reread my post and don't be rude >>
  • Annoying - Lost City
    Annoying - Lost City Posts: 41 Arc User
    edited September 2014
    Oliiander - Lost City wrote: »
    I am here with drinks and snacks while we wait!
    How is everyone? Who was planning on going to Tigers?b:chuckle

    I'm horrible :(
  • Joshuason - Raging Tide
    Joshuason - Raging Tide Posts: 98 Arc User
    edited September 2014
    Jadsia - Lost City wrote: »
    When the game comes back online you get to play it. That's your compensation

    Really? I was thinking maybe code for Absence Notes, available tomorrow, the 30th, so we can use if we missed getting online at all today! Well, it's a thought, figured I'd try and throw it out there! b:chuckle Maybe that's a bit much to ask for? b:shutup
    joshuason/Seeker(leader of VaGaBoNdZ, Sage): 101/102/102(or is it 102/102/101? b:chuckle ). Anyways, pres. lvl 101
    tjoshua/Seeker(2nd in command, Demon): lvl 87, RB1
    Wolf_Vaughn/Barb(Vit build): lvl 80, done w/Jolly, Woof b:pleased
    \\Joshiki// /Assasin: lvl 80, soon to be relieved of Jolly as well xD
    Jeshu/Mystic: lvl 70(has most of his 85+ gear already! \o/
    Lil_Jo_Barb/Barb(Str build): lvl 70(he already has his WoE b:victory
    This is part of my small army. Happy grinding b:victory
  • Miss_LadyBug - Archosaur
    Miss_LadyBug - Archosaur Posts: 3 Arc User
    edited September 2014
    Sweetiebot please check server status. West is still down.
    [SIGPIC][/SIGPIC]
  • SweetieBot - Lothranis
    SweetieBot - Lothranis Posts: 18,978 Arc User
    edited September 2014
    Miss_LadyBug - Archosaur wrote: »
    Sweetiebot please check server status. West is still down.
    Here's the server status:

    West Coast Servers:
    Sanctuary (PVE) (pwigc2.perfectworld.com): ONLINE (Ping: 85ms)
    Heaven's Tear (PVE) (pwigc4.perfectworld.com): ONLINE (Ping: 83ms)
    Lost City (PvP) (pwigc3.perfectworld.com): ONLINE (Ping: 85ms)
    Archosaur (PvE) (pwiwest4.perfectworld.com): ONLINE (Ping: 93ms)

    East Coast Servers:
    Harshlands (PvP) (pwieast1.perfectworld.com): ONLINE (Ping: 17ms)
    Dreamweaver (PvE) (pwieast2.perfectworld.com): ONLINE (Ping: 17ms)
    Raging Tide (PvE) (pwieast3.perfectworld.com): ONLINE (Ping: 17ms)

    European Servers:
    Morai (PvE) (pwieu3.en.perfectworld.eu): OFFLINE
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  • Annoying - Lost City
    Annoying - Lost City Posts: 41 Arc User
    edited September 2014
    Joshuason - Raging Tide wrote: »
    Really? I was thinking maybe code for Absence Notes, available tomorrow, the 30th, so we can use if we missed getting online at all today! Well, it's a thought, figured I'd try and throw it out there! b:chuckle Maybe that's a bit much to ask for? b:shutup

    You're not getting chit for the server crashing. People need to stop begging for things the first chance they get.

    Also people need to stop QQ'ing and asking them to restore hypers in FC.
  • chaosregen8
    chaosregen8 Posts: 36 Arc User
    edited September 2014
    Annoying - Lost City wrote: »
    Let's see you run a mmorpg of this magnitude.

    Of course I would be able too :D I handle 8000+ PC and stuff where I work as an IT and server manager :D let me try it :D

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