Disconnection Problems

scytheface
scytheface Posts: 1 Arc User
edited October 2009 in Support Desk
After logging in and playing for like 1 minute, all the game just lags and wherever I click it doesn't help, and then it disconnects me. After that, I try to login, Secure and Normal login, but neither work for like 10 minutes. I can't stand playing for 1 minute.
Post edited by scytheface on

Comments

  • voiceofdeath
    voiceofdeath Posts: 7 Arc User
    edited October 2009
    it's happens to me too..for a few days already
    and it's the 3rd time i have this problem
    from older theards i can see it happend only to players from israel with 012..
    so my best solution is wait untill it will be fixed
  • Boned - Lost City
    Boned - Lost City Posts: 212 Arc User
    edited October 2009
    voiceofdeath wrote: »
    it's happens to me too..for a few days already
    and it's the 3rd time i have this problem
    from older theards i can see it happend only to players from israel with 012..
    so my best solution is wait untill it will be fixed

    I'm not from israel and this happens to me quite often, since I started playing several months ago o.O
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited October 2009
    Multiple players from Israel have reported networking issues (like New Zealand and Australia report), and it seems to be an ISP, regional, or packet routing issue (how your ISP routes data packets around the globe).

    To help you troubleshoot connection issues, see my links below \/
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
  • Chaotica_ - Heavens Tear
    Chaotica_ - Heavens Tear Posts: 63 Arc User
    edited October 2009
    Darthpanda, I contacted my ISP and they have no problems, I spent 4 hours with tech support and we did everything possible to make this work, yet nothing succeded.
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited October 2009
    What kind of results do you get if you try the tests at

    www.ping.eu

    www.speedtest.net/

    ??

    Can you all run a traceroute to our servers (firewalls)?

    http://pwi-forum.perfectworld.com/showpost.php?p=4487392&postcount=42
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
    Visit our BRAND NEW Knowledge Base & Support Website! - Tech Support Flowchart - Panda Caught on Camera
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