Leveling Contest Prize Payouts - SOLVED!
dvorak
Posts: 0 Arc User
EDIT: - The technical issues we experienced in paying out all of our leveling contest award winners has now been solved. Thank you again for your understanding and extended patience as we worked through this issue - enjoy your reward and please accept our sincerest apologies for the inconvenience.
Congratulations are in order to the throngs of Hardcore levelers who managed to hit level 40+ during the Closed Beta period!
To those of you have successfully reached this milestone, as promised, your account is now credited with 1000 Zen ready for use as you see fit.
note: In order to redeem your ZEN, please follow these steps:
1. Visit the following link: https://billing.perfectworld.com/
2. Log in using your username and password.
3. Select the server that you would like to deposit your ZEN to.
4. Select the amount of ZEN that you would like to deposit.
5. Click on the deposit button and you're done!
6. Go spend your cash shop currency in-game. You can access the cash shop by clicking the button located under your mini-map or by pressing ALT + O.
Congratulations are in order to the throngs of Hardcore levelers who managed to hit level 40+ during the Closed Beta period!
To those of you have successfully reached this milestone, as promised, your account is now credited with 1000 Zen ready for use as you see fit.
note: In order to redeem your ZEN, please follow these steps:
1. Visit the following link: https://billing.perfectworld.com/
2. Log in using your username and password.
3. Select the server that you would like to deposit your ZEN to.
4. Select the amount of ZEN that you would like to deposit.
5. Click on the deposit button and you're done!
6. Go spend your cash shop currency in-game. You can access the cash shop by clicking the button located under your mini-map or by pressing ALT + O.
Post edited by dvorak on
0
Comments
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Y'know, I still didn't get mine.
I checked there, and there was nothing.As a Guild,
Live as One, fight as One, win as One.
Strength in Unity,
Order through Chaos,
Victory united.0 -
you all know that you have to be level 10 to order or claim Zen right?
and since you leveled to 40 in CB that shouldnt be a problem.[SIGPIC][/SIGPIC]0 -
I know. I'm 16 right now.As a Guild,
Live as One, fight as One, win as One.
Strength in Unity,
Order through Chaos,
Victory united.0 -
hmmm, i cant get the thing to let me get Zen at all. There something wrong here[SIGPIC][/SIGPIC]0
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I wish I had Zen now. Spirit/health charms are too useful.
Please fix this. I'd like my Zen.As a Guild,
Live as One, fight as One, win as One.
Strength in Unity,
Order through Chaos,
Victory united.0 -
Yeah, I didn't get my zen yet either...-,-[SIGPIC][/SIGPIC]0
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sorry to hear that some of you are having problems accessing your contest award. Please email customerservice@perfectworldinc.com for assistance on this matter.
Be sure to let them know that you should have been awarded 1000 zen for completing the Closed Beta leveling contest. They'll be able to help you from there.0 -
Since a GM is actually in this thread, Can you please enlighten us on the priceing plan for ZEN? I know several people would love some offical word on the price, and and actually comment would put an end to speculation.0
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Already done. I hope it works.As a Guild,
Live as One, fight as One, win as One.
Strength in Unity,
Order through Chaos,
Victory united.0 -
well i e-mailed about 20 minutes ago and got no reply yet.[SIGPIC][/SIGPIC]0
-
Me neither.As a Guild,
Live as One, fight as One, win as One.
Strength in Unity,
Order through Chaos,
Victory united.0 -
no response for me either[SIGPIC][/SIGPIC]0
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The page for billing doesn't load. I mean, not only for the free zen, I was going to get my free zen and buy some more. But the billing page doesn't load.0
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Ok, nevermind. The link provided in this thread works. The link for "charge" on the home page doesn't.0
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It took me forever to get my Zen. The site kept not loading and stuff, was really annoying.0
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I tried to email cusomerservice@perfectworldinc.com, but I received this:
http://i466.photobucket.com/albums/rr25/MindUsurper/email.jpgCharacter:
Usurper - Barbarian0 -
Ok, look. Something is messed up here and i want my free Zen. I made it to level 40 in CB, just barely but I did. My character's name was Lionidas. I have tried to e-mail twice, once i got the failed e-mail return, and the second time i got no answer.
I tried to log into the billing site for a while today and it wouldnt work. Now i finally get to log in and it says I DON'T HAVE FREE ZEN?! Someone fix this quickly.[SIGPIC][/SIGPIC]0 -
Excuse me I hit lvl 40 and I haven't received my ZEN but my friends have. I go to the link and it says NO ZEN. So where is it. I was SEXYMEAT in LOST CITY for CB. someone stole my name for OB.0
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That means the two of us are in the same boat.
I want a GM here now to fix this.[SIGPIC][/SIGPIC]0 -
I also didn't get my zen. My character name was Gwen, & hit lvl 40 w/5 hours left of CB. My email didn't go through, apparently address doesn't exist, same as above. When I log in, it says status: unverified, zen balance: o zen.0
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I also haven't received my free zen... sent an email over an hour ago.Official PWI irc: irc.deltaanime.net #pwint
IdleRPG with hilarious customizations included. No chat penalty; others remain the same.0 -
mine worked 1st time, great job[SIGPIC][/SIGPIC]
Higurashi no Naku Koro ni - Go watch it alone0 -
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i was 45 in CB (Holysky) and didn't get any Zen in OB so far... i really tried everything and wrote an e-mail to the support about 10 hours ago - still no reply
I also checked if there's another char with the same name on pve and it isn't.
Maybe this will help... :rolleyes:0 -
and still no email reply or zen[SIGPIC][/SIGPIC]0
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BUMP...I didn't get my Zen, i was lvl40, i emailed customer support yesterday, havne't get reply "YET" so we will see....0
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I still have not received mine yet.0
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I got mine right away and already spent it all.0
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oceanbeyond wrote: »I tried to email cusomerservice@perfectworldinc.com, but I received this:
http://i466.photobucket.com/albums/rr25/MindUsurper/email.jpg
Same here. I tried twice, but with the same results each time. I'm a patient person in general, but my time is limited here and this issue has already cost me an hour...[SIGPIC][/SIGPIC]
いっしょにヴェスパでとうきょうにいきましょうか?0 -
sorry to hear that some of you are having problems accessing your contest award. Please email cusomerservice@perfectworldinc.com for assistance on this matter.
Be sure to let them know that you should have been awarded 1000 zen for completing the Closed Beta leveling contest. They'll be able to help you from there.cusomerservice@perfectworldinc.comcusomer
Way to go, no wonder nobody was getting replies. GG.0
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