Random Maint

valdisman
valdisman Posts: 573 Arc User
in General Discussion
What is the random maintenance, that couldn't wait till Weds when all the servers are offline, for?

I know its updating the pointless Arc but why does it effect games if you play via steam or bypass the Arc etc.
Moonshine drinker
In a world of 10s, be an 11.

Comments

  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    That's most likely going to be as they shut the ports or systems down like firewall. I guess it's not pwi related and urgent so can't wait.
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  • phantomforce#4598
    phantomforce#4598 Posts: 397 Community Moderator
    edited April 2017
    Yes, they are doing some special maintenance for firewall upgrades. It should be completed in about an hour.

    If you notice any serious issue, let me know and I'll send the info up the line.

    Edit: hahaa NOW I see the sticky thread. :*
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  • valdisman
    valdisman Posts: 573 Arc User
    Only the West servers are down atm.
    Moonshine drinker
    In a world of 10s, be an 11.
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  • phantomforce#4598
    phantomforce#4598 Posts: 397 Community Moderator
    They are a completely different team, and working on different systems than usual PWI maintenance.
    ✯ Support Ticket ♥ Support Email: customerservice@perfectworld.com ♥ PW Wiki ✯
  • valdisman
    valdisman Posts: 573 Arc User
    Makes a lot of sense.

    Any reason why West servers are down still and EU / East still up and running fine?
    Moonshine drinker
    In a world of 10s, be an 11.
  • axelsbm
    axelsbm Posts: 2 Arc User
    valdisman wrote: »
    Makes a lot of sense.

    Any reason why West servers are down still and EU / East still up and running fine?

    Because again the maintenance is not directly related to PWI. Since PWE is based on the west coast and I'm assuming PWI's west coast servers are housed in the same location, all of it goes down with this kind of maintenance.
  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    axelsbm wrote: »
    valdisman wrote: »
    Makes a lot of sense.

    Any reason why West servers are down still and EU / East still up and running fine?

    Because again the maintenance is not directly related to PWI. Since PWE is based on the west coast and I'm assuming PWI's west coast servers are housed in the same location, all of it goes down with this kind of maintenance.

    yes it will be down to location. also EU servers may not have the same issue.
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  • kalystconquerer#0876
    kalystconquerer#0876 Posts: 1,421 Perfect World Employee
    Anyone pinging in from EU to West could have been unaffected, but the chances of a rollback would be higher. Just to be safe, the West servers were pulled down. I had a separate announcement go out on the PWI news as well as FB notifying players of this and also hopped into a few player run Discords. I'll be doing this again for next weeks maintenance as well!

    Firewall upgrades aren't unfortunately something we can just wait on a Tuesday for, and the people who handle them would not be in at 11 PM at night to do them. Servers should come back up shortly!
  • valdisman
    valdisman Posts: 573 Arc User
    Hope there isn't a roll back or RIP to the CoM I bought after completing the last 10 rooms in HFT

    QQ
    Moonshine drinker
    In a world of 10s, be an 11.
  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    edited April 2017
    valdisman wrote: »
    Hope there isn't a roll back or RIP to the CoM I bought after completing the last 10 rooms in HFT

    QQ

    HAHAHAHA that would be funny I would have to rejoin the faction I just joined again... Not so much for you tho...
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  • soulstormer
    soulstormer Posts: 61 Arc User
    does this have anything to do with some of my posts being deleted after editing it? xD
  • phantomforce#4598
    phantomforce#4598 Posts: 397 Community Moderator
    edited April 2017
    soulstormer wrote: »
    does this have anything to do with some of my posts being deleted after editing it? xD

    I wouldn't think so, but I can check the spam filter to see if it caught them.

    Update: Yeppers. probably all the web links. I freed the most recent.
    ✯ Support Ticket ♥ Support Email: customerservice@perfectworld.com ♥ PW Wiki ✯
  • heerohex#3018
    heerohex#3018 Posts: 4,885 Community Moderator
    edited April 2017
    phantomforce#4598 wrote: »
    soulstormer wrote: »
    does this have anything to do with some of my posts being deleted after editing it? xD

    I wouldn't think so, but I can check the spam filter to see if it caught them.

    p.s. gonna introduce your self.

    I had to remind Kalyst about 3 times as well so first prompt XD.
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  • valdisman
    valdisman Posts: 573 Arc User
    heero200 wrote: »
    valdisman wrote: »
    Hope there isn't a roll back or RIP to the CoM I bought after completing the last 10 rooms in HFT

    QQ

    HAHAHAHA that would be funny I would have to rejoin the faction I just joined again... Not so much for you tho...

    Ikr.. Of all the people for it happen to as well.
    Moonshine drinker
    In a world of 10s, be an 11.
  • kalystconquerer#0876
    kalystconquerer#0876 Posts: 1,421 Perfect World Employee
    Update : I think we didn't feed our hamsters enough food, so it's a Regigigas sort of day for the servers.

    Our engineers are looking into it!
  • valdisman
    valdisman Posts: 573 Arc User
    kalystconquerer#0876 wrote: »
    Update : I think we didn't feed our hamsters enough food, so it's a Regigigas sort of day for the servers.

    Our engineers are looking into it!

    Has it been masterballed and controlled yet? Or still not enough badges??
    Moonshine drinker
    In a world of 10s, be an 11.
  • valdisman
    valdisman Posts: 573 Arc User
    It's only Etherblade offline still atm
    Moonshine drinker
    In a world of 10s, be an 11.
  • phantomforce#4598
    phantomforce#4598 Posts: 397 Community Moderator
    heero200 wrote: »
    phantomforce#4598 wrote: »
    soulstormer wrote: »
    does this have anything to do with some of my posts being deleted after editing it? xD

    I wouldn't think so, but I can check the spam filter to see if it caught them.

    p.s. gonna introduce your self.

    I had to remind Kalyst about 3 times as well so first prompt XD.

    Oh, I should start a thread and do just that! I will give it a go in a few minutes when I'm on lunch break. (It may not be much though, I don't really do public speaking. (shy))
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  • torquoisegamer2
    torquoisegamer2 Posts: 17 Arc User
    Why is Etherblade still down? :/
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  • valdisman
    valdisman Posts: 573 Arc User
    They're trying to tame a lvl 100 Regigigas with only 2 gym badges
    Moonshine drinker
    In a world of 10s, be an 11.
  • torquoisegamer2
    torquoisegamer2 Posts: 17 Arc User
    WOOT! IT'S UP!
  • kalystconquerer#0876
    kalystconquerer#0876 Posts: 1,421 Perfect World Employee
    Yep both servers are back up and NPC's spawned.

    I'm currently on Etherblade running checks, so don't mind me if I'm not talkative there! I'm not purposely ignoring you or anything.

    And hahah Heero!

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