Fix Queue Bugs

sokes4 · September 2013

Tired of seeing the "Return To Instance" button after getting into a bugged instance where I'm not grouped, and then I have to log off for X minutes.

Please fix this.

For me, this makes the game very close to unplayable and will make me quit. Losing 30+ minutes of a 60 minute Dungeon Delve window due to this bug is unacceptable.

sokes4 · September 2013

Still can't queue - done for the night - this needs to be fixed - it's killing the game after hitting 60.

cmpinpointerror · September 2013

We're taking a look at this. Thank you.

sokes4 · September 2013

Any progress on this? It's happening right now (9:15 PM CST) - queued up, got into an instance but no one was grouped, so we all left. I now have the button to return to the instance. I've tried exiting the game and logging back in, logging on to other characters, etc. with no luck. Once again, have already lost 1/2 of the dungeon delve time.

Honestly very close to quitting the game entirely - it's just too frustrating when I only have a few hours to play and have to waste 30+ minutes due to this server side bug.

sokes4 · September 2013

Without Dungeon Delves running, if I get into a bugged queue and exit the dungeon, it seems to drop me from the instance pretty quickly.

Tonight with Dungeon Delves running, as I've stated, I've been out for almost 40 minutes and still cannot drop from the bugged instance.

I even logged out of the game entirely for 5-10 minutes.

Please fix this ASAP. I can't be the only one that this is ruining the experience for.

sokes4 · September 2013

Tonight it happened again, but without the Dungeon Delves running.

Got into a Castle Never regular instance, no one was grouped. It appeared that someone had glitched their way to one of the bosses - we could see the health bar of the boss, and they killed it, but we were not part of the loot roll and could not leave the instance.

20 minutes later, after logging in to all of my other characters, and even going into a quest dungeon on the one stuck in the instance, I still could not get dropped from the instance.

There needs to be a way to remove yourself from an instance.

At this point, the game has become unplayable at max level due to the bugs.

nevernim · October 2013

Same happening to me...cannot leave the party/instance,
stuck and cannot join a new queue.
Missed the whole DD event on 2 different characters because of glitched/bugged instances.
Very sad.

magnusvanguard · October 2013

Yep this system has crapped out big time.

1. Queing for hours...
2. Being dropped into a dungeon with 1-2 other people ungrouped.
3. The above + You can find yourselves at the Start OR the finish of the dungeon.
4. all the above + you can't always get out of the dungeon, so you fight... and die.. hello! you respawn in another part of the dungeon, no door?
5. all the above + when you finally do get out of the dungeon your stuck with the dreaded "Return to Instance" for anywhere from 1-8 minutes.
6. Just remembered, the bug reporting system does not work while your in that situation, won't allow you to submit.
If its a hard fix take the system offline please its just pissing everyone off big time, thank you and good luck with it.

axer128 · October 2013

The major bug they have to look into is the fact we are FORCED to use the bloody horrible queue system.

They'd save us all about a trillion bugs if they didn't force us into this garbage to play the game.

sslothzz · October 2013

What about the Gauntlgrym dungeon?
I get "You cannot queue while your queue instance is still active".
I don't have the Return to instance button on top of the screen. But i cannot join the queue.
And GG dungeon is only half an hour! I logout, login to another character, quit, lauch the game again - but still cannot join. So basically i'm FORCED to do some useless stuff (GG PVP/PVE is rubbish, honestly) to get the share and enter the GG dungeon. Which i cannot enter.
Seriously? This bug is sooooooooooooo old. Why not fix it first instead of eliminating the exploits? I think the priorities should be like this.

avatarofjustice2 · April 2014

My biggest issues with this queue system are:
1). For some unknown reason, players hardly ever stay in a game. Sometimes I wait in queue for 30min and then when I get a game people leave after 30seconds, this is very frustrating especially considering that you can only get the best gear in the epic dungeons and I can never be able to play them! There has to be a leaver penalty for queued dungeons otherwise this queue system is a waste of everyone's time.
2). I have NEVER been able to play through Castle Never, because people are doing some chest looting exploit. It is very sad that this end game has so much potential but because of a lack of exploit control and leaver penalty for dungeon queues, the end game becomes pretty much a waste of time as you can never actually play it.

furionsurvivor · April 2014

This has been a problem in the game almost from day one but particularly since Shadowmantle that went live on December 5, 2013. Please see mye related posts under my username furionsurvivor. I and about 1000 others have started threads on this very issue. Many of those 1000 have probably left this game forever becuase of this. Today I can't even get into the base level cloak tower dungeon using the queue system for my level 22 rogue. Pretty soon he will never get into that dungeon becuase as he prays every day and gets XP he soon will be level 23. Last week the problem with this dungeon was that a door wouldn't open and no players using the random queue system could complete this dungeon as people kept going into the bugged instance. Well apparently they fixed it with shard maintenance on Arpil 24, 2013 but since then I have not been able to get into the dungeon after waiting for hours. The queue indicator at top of the screen that says I am waiting in the queue flashes about every 20 seconds but that's it. I think when they fixed it on April 24 they bugged it up even more. Cyrtic - there ARE SERIOUS FLAWS in an otherwise fun and good game and there seems to be ABSOLUTELY NO DECENT EFFORT TO RESOLVE THEM FOR ALMOST A YEAR NOW. I am beginning to think Cryptic wants this game to financially fail. Perhaps they are insured for failure.

melodywhr · April 2014

while some bugs seem to be recurring or unchanged, the forum rule on necromancy still applies in the bug reports forum. if a thread is over 30 days old, open a new thread if there isn't a more recent discussion or report.

please limit your bug report posts to the details of the bug you are reporting. non-constructive commentary, ranting, assumptions and conjecture is completely unnecessary and may be removed from your report.

it is not usual for devs to comment in these reports, however the community team may request more information.

if you have questions about this or anything pertaining to bug reports or this post, please send us a PM.

i, pwe and kelemvor thanks you.

Fix Queue Bugs

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