Submitting a ticket isnt the solution when I cant get to the ticket page! I have been trying for 2 days to submit a ticket and all I get is "Internet Explorer cannot display the webpage". How am I going to get my 450 zen bonus if I cant submit a ticket????
I have the same problem. No 15% bonus for a $50 Ultimate Game Card from PC Game supply. I tried to submit a ticket many times but the page won't load :( Can't report it if I can make a ticket.
I purchased a $50 Ultimate Game card from PC Game Supply and followed the instructions. It showed in the first window as giving me the bonus but I did not get the extra zen.