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What is the Arc Client?
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It's not so much a case of lack of backups as it is a case of why was my character even deleted to begin with?
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I did play STO, and yes I still had the same password on my account from back when I was playing that. I guess It's plausible that my password would have been leaked if Cryptic's servers were hacked back then, I had never even heard about it or I would have changed the password obviously.
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First of all, I do not click suspicious links or download trojans. I have several Microsoft certifications and know how to use a PC, I work as a Systems Administrator for a large company. When I first discovered that my account was compromised, I immediately double checked security on the 2 PC's I had logged in from (at…
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The items from the founder's pack sure, but not the items I had acquired in-game while adventuring, or the time spent levelling professions and acquiring profession assets.
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Sorry to hear that. I agree with you that there should be a phone number to call for account related issues. When they ban your account and then give you the silent treatment for 10 days you really should have the option to call and speak with a person not named "Support staff 34".
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They most definitely didn't have access to my email. The feature you are describing is only active for the website, not the game client. At least, I didn't receive any such emails when my account was compromised.
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Certainly, my case was handled by "Support staff 34" -.-. No wonder they're anonymous. :P
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Haha, I actually did that while my account was banned. I quickly got bored with the combat though.
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Well I last heard from them today, so no, no change. I have pretty much given up though, I'll probably just play something else.
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It was an old password from way back when I was playing STO, yep. I'm also curious about their policy.
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I did check my PC for infections, first thing I did. The character was not deleted by myself or whoever hacked the account as it was still there prior to PW banning the account. I am not by any means absolving Cryptic, it's just that my support case has been handled by PW support and not Cryptic. A bit too soon. :P I…
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I could have been satisfied with that if the character had been deleted by someone other than themselves (why did they feel a need to delete my character at all?). Nevertheless, the frustration is just as much because of the lack of communication and sloooooow response times.
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What feats and Paragon path do you go for? I'm torn between Executioner and Scoundrel (Saboteur seems underwhelming). Scoundrel looks like it has some really strong early tier feats, but the final Executioner feat looks a lot stronger than the others. Also I'm not sure if the 5 points for a bit of extra stealth duration is…
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Are there any theorycrafting resources for Neverwinter yet? Similar to ElitistJerks etc. I tend to run the cat for dungeon runs for the passive crit boost and then I've been using the Acolyte from the Zen shop while levelling for the lifesteal buff. I remember running the cleric in Closed Beta, but got annoyed at the long…
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I'm also kinda worried. Nerfs are never fun, but when you don't specify what you're nerfing and the players don't even have access to the game to test the changes it's like being deliberately kept in the dark.