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I finally got a GM response of "Sorry, this isn't something we can help with - please submit a bug report". So I did. Hopefully something gets done about this ASAP, cause given how many people have posted about his in various threads, I'm sure a lot more people who don't use the boards are stuck just like we are.
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Still stuck on Rank 9-> Rank 10. Maxed out the XP bar for Rank 9 , but didn't advance to 10 and have no tasks that can generate Basic Alchemical Knowledge available so I can do Research again to get unstuck. Been stuck this way since Monday morning.
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Any chance this patch is going to unlock Alchemy levelling for those of us who have gotten stuck at 0 xp to next level when we finished the Research Task on the Gateway? I've been stuck at going from 9 to 10 since Monday morning now since there is now no way for me to generate any more Alchemy XP.
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The same thing happened to me today going from 9 to 10 on the Gateway. I've reported it in-game. Hopefully this gets resolved quickly. The lesson learned here seems to be don't finish Research tasks on the Gateway for the moment.