If you go to the cryptic studios\neverwinter\live\localdata folder you will find a gameprefs.pref file, its in plain text so viewable with notepad. I just copied that across into the neverwinter\playtest\localdata folder after renaming the original one for backup. It contains all the settings for video, sample of the file…
I had similar problems with another Cryptic game STO, the test shard would crash while live was ok. In that instance, there was two problems, one causing a crash and one causing major glitches. I'm currently using Direct3d 11 on both without issue, but I've had to drop down to Direct3d 9 to get test shards stable before.…
I had a lv8 HR so just tested it, at lv9 I could not spend the power point, at lv10 I could not spend the two points until I spent the two Heroic points I had received for Feats, then powers could then be set. Now at lv11 same deal, set the feat then set the power.