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Uhm, there was no disclaimer/blurb/notification about changing the terms, so your example is irrelevant. PWE revised the terms of the rewards without doing the responsible thing and informing the community of the change. If they posted a news update when they made the change, then there would be little argument about who…
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For those that got the points, when did you buy the Zen? According to the RP Redemption History I bought my Zen on 11/29 (@12:35AM) and I have not gotten any update to my charge bonus.
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For those that got the extra points, did you submit a ticket earlier for this?
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Success! A couple of days ago after 95 failed experimentations at rank 9 Alchemy, I made a ticket asking them to fix it, but if they couldn't, to please reset the skill so I can start fresh again. Here is their reply: Response By Email (Chancellor Knuckles) (12/06/2016 04:03 PM) Hello, I understand you are having…
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I don't show any change at my end: Bought $100 of Zen, Current Balance: 11,000
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Here's the problem I have with this: They never made an announcement that they changed the rewards offer. So, many of us made our purchase based on the initial announcement. There was never any announcement to go back to see the shadow update that they changed the rewards system. If they made a followup official news post…
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I am experiencing the same issue. Has there been any official comment on this yet?
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It's been a couple of days and still no resolution while the deadline gets closer. Why even have these points expire?
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What I found disturbing, bordering on unethical, is that they updated the rewards without issuing an official "Update" for those of us who didn't go back to the page after the change? How was I to know that there was any changes? I made my purchase based on the original terms. Are shadow revisions like these illegal?
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How about making it a paid app for mobile (iOS and Android)? If you really want to keep it more under control, allow only VIP users to use it. The gateway is one of the major reasons I stuck with the game, because I don't have much free time behind a computer, but I do have a lot of the time out of the house to play SCA,…
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The gateway is fantastic on mobile for us that are often away from home. SCA and shopping at the AH will be sorely missed by us dads waiting at the mall this weekend.