@percemer , good evening, on the 13th the bug was fixed and since then the key can be claimed, that's correct, but what those of us who have written in the forum and those who have opened private tickets for you are claiming here, is like you are going to compensate for all the weeks that we have not been able to claim the…
I just sent another ticket regarding this and I already have a few in private. To date, everything has been good words and that they are evaluating it, but 1 week has passed since the last response and we are still the same. I know that many of us have been affected by this bug, but not all report it or open private…