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What is the Arc Client?
Install Arc

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  • aye that seems to be the other problem though. We all know PWE doesn't reply. My friend has requested a refund from the 15th ofmay through e-mail- in game and over the 2 phone lines but impossible to get in touch. At what stage do you stop accepting this and actually do anything about it. There so little info out there…
  • Thanks, although I would have said not receiving items in the founders pack such as the reset spec relic in each missing is quite SNAD. as in you are prompted to pay 20pound? for either char respeccing when it is sposed to be free. I would have thought that was SNAD? But aye thanks for reply
  • what was said over the phone was (I paraphrase) I bought 2 items for insert price of two founders packs here. I entered into a contract stating that these would get me ahead in the game. Within a day of purchase due to exploits in the game thiese packs were worthless. I (my friend) feels defrauded What is more not…
  • This why I was saying I feel like im being stupid here. I am not trying to argue. I just cannot understand people saying its not such a big deal and then to hear on loudspeaker my friend being told twice by 2 different paypall employees it cannot ever be done as its an online intangible good
  • aye ive been reading through all the t+c and ive seen 13.5 - that still isn't anything to do with them telling you that doesn't apply as its an untangable item. (my friend just rang once more and quoted some t+c- was told exactly the same once more)
  • I want to thank all for their replies btw- very informative
  • they don't have a refund policy separate than that to my knowledge- that' is what they quoted over the phone
  • I dunno why you are trying to start an argument- you said all you would generaly have to do is contact your cc company- that's fine and dandy. I have already explained that wasn't the case with this credit card and linked paypalls policy when people are saying the opposite. I don't know how to make myself clearer here.…
  • quote from paypall t+c What’s not eligible? Buyer Protection does not cover certain kinds of purchases. These include: digital goods (intangible items), services, property, vehicles (of any kind), custom made items, airline travel, or items that violate our policies (stuff that’s usually prohibited by law anyway). Purchase…
  • what else I want is to find out when someone says they did something- and I see something 100% the opposite in front of my very eyes., how on earth they managed it. There is a lot of I did this without any details whatsoever. I don't in any way promote chargebacks. let that be said asap. if someone wants to /msg me with…
  • indeedy I understand that about bans and I am not going to chargeback myself. I am simply struggling to understand how on earth it is done when paypall say no 100% and I have heard that myself. that's in the uk And visa is saying allow 30days and probably not even then as it is untangible goods. Someone help!
  • not at all, this is why I am persuing this to find out what on earth I am missing. If I am just being stupid, let me know. I would love to say im wrong about this if I am
  • thanks for all the replies- I am having a hard time to understand this. For all the people who have replied saying they did claim money back by paypall. eh? I am asking as one of my friends in the Uk is trying to get money back on founders pack. Paid by paypall and when they rang paypall were told in no uncertain terms-…
  • I know personaly I am missing respect tokens and other items from founders pack, pisses me off
  • I have disabled all 3d abilities on my pc to make sure. That was after using Control + t to toggle it on and off. I have also gone onto another pc and had a look. Same thing is happening on my account. I am finding it pretty hilarious right now except I know I will be mad in a while not being able to continue playing. Also…
  • Note Control + t toggles 3d on and off- Just to confirm this did diddly squat so nothing on my end making this happen Good to know it comes from game
  • ye as I said I thought that was the first thing that had gone wrong, but it is not the case, and only happens with neverwinter. I only have a crappy pair of old paper 3d glases in the house ( I doubt many have a proper pair to hand) and I really don't like having to wear a torn on the right side pair of old glases to be…