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What is the Arc Client?
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I figured I would post the response I received with my support ticket. Response Support Staff 03 via Email 03/05/2013 11:52 AM Hello We apologize for the difficulty you are experiencing while trying to make a Neverwinter Pack purchase. We have had some reports of players encountering this issue, but none so extensive as…
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Congrats! :) That's a good turn around time. I opened my ticket for not being able to purchase my hero of the north on 3/1 and I'm still waiting to hear back. Hope to hear something soon!
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I'm just curious.. Did anyone who successfully do this remember anything about a verification form or something? I saw in the FAQ section on their site for purchasing ZEN it mentions a verification form via email. Just curious. I never received an email from Perfect World about that. I Wasn't sure if it was related or not…
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I believe you have to go into your CP and go to permissions. There is some information at the beginning of this thread on what to do. I think that will take care of you.
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How long ago did you make the purchase? I'm guessing it wasn't too recent?
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I figured I would try one more thing to see what happened. I called my parents to see if I could try one of their cards to see if the purchase would go through. Same result lol. I called paypal for them and was informed the same information that their is a problem on the sellers end currently. She said I would have to…
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I live in the states so this shouldn't be a problem. I am also unable to go through skrill as well. I have already contacted my credit card company and had them verify that everything was ok and that something like this should go through without a problem. I tested a purchase on Newegg (yes I know it's in the states) just…
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Greetings, Found this thread after I opened a ticket.. foolish me.. anywho.. I've tried to purchase the $200 Hero of the North founders pack and my transactions will not go through. Here is what I've tried so far. Troubleshooting Steps: -Cleared Cache/Cookie and set browser defaults -Tried to purchase on 3 different…
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Greetings, Found this thread after I opened a ticket.. foolish me.. anywho.. I've tried to purchase the $200 Hero of the North founders pack and my transactions will not go through. Here is what I've tried so far. Troubleshooting Steps: -Cleared Cache/Cookie and set browser defaults -Tried to purchase on 3 different…