Telling us to submit a ticket via the website is a pretty useless suggestion since tons of us can't access support thanks to a redirect error. And it has been like this since before last Friday. And yet, no mention of when that will be fixed. Hell people in this very thread have spoken of this problem and even gotten…
Support seems to be down, of course, and I can't be the only one not seeing any extra 15%. Redeemed after special started, no problems at all. Just bam, no extra 15%.