All I can say is that you have better chances when you live in Germany. Blizzard and Ubisoft have already been warned by the "Verbraucherschutzzentrale". They had to sign a declaration to cease and desist, because they violated German laws. You have good chances in this case as well, when you payed for the product and…
Thank you for the information doowie1982. Although I don't need it, I like it when people care to enlighten others about their rights. All others, feel free to stay dense.