I submitted the ticket Arc but I play in ps4 I don't know is that will help and it is not only working for the first hours of the event it is not working at all. I spent more last sunday at it still not working in ps4 and I did not buy the zen in first hour too of the event.
The times I run it happen to me and I think is consistently because I saw one of my friend that it happen to him too. QUICK NOTES, it happen when you died when you try to wipe or reset that you jump out of the platform of the last boss or when the boss kill you and another thing sometime you can't get out of the loading…
No bro it because I have adventuring Accreditation before because this no the first time I do the Day of the Dungeon I master I have a year trying to this I supposed to have this 400/400 not even this year last year but I did not want to finish