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What is the Arc Client?
Install Arc

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  • the graphics processor setting if available will be in the menu list when you right click the desktop icon. depending on your system setup it may or may not be there. Should be the 3 or 4th option in the popup menu
  • according to other posts on the maintenance info on forums here some people have had success with safe mode, also using -d3d9 in the command line portion of the launcher options menu. The -d3d9 will result in a large patch, believe it was 7.52GB when I ran it over night last night but neither of these options have worked…
  • right click the neverwinter icon on your desktop, go to properties, click the compatibility tab and find the windows 7 compatibility settings from the drop down list of all available compatibilities. Also check the run with graphics processor settings to make sure its recognizing the card properly from your available…
  • once the kernel drivers stop it will freeze up. Typically you can remedy this if it is actually the driver by renaming the current kernel files and unpacking the factory driver and reinstalling but as I said above none of that is working in this scenario. tried every possible work around I could think of and some from tech…
  • updating direct x, reverting to previous versions, changing video drivers all will not work.. been at it for like 5 hours with no luck. For those with windows 10 this is not a Win10 issue as the game has ran seamlessly on win10 until todays patch only difference I can see is that win10 reports that the issue is video…
  • You need to go into the launcher options and reset the proxy servers after first installing windows 10. If you are currently set to none , pick the appropriate proxy server, save changes. Close the launcher and restart the game and it should resolve the frozen load issue that you will almost definitely encounter. Once you…