He does have a valid point, however. It would have taken you less time to read the answer to your question on the first page of this thread than it took for you to type out your question and post it. If you had wanted to wait to change and unpack before seeking a reason for the server outage, nobody would have minded in…
OK, so you've told us starting stats don't matter that much, and you've told us STR > CON for adding stats, but how about you telling us what ratio of STR to CON? Is there a number cruncher out there who can guide us in the balancing act between damage and survivability?
I had the "support redirect loop" problem just this evening. Sure enough, I had just changed by email address. It seems my PWE-Cryptic-Neverwinter account linkage is all borked up and my changing of the email address just made it worse. I've since changed it back and can once again use Support.
I've got a lifetime CO account, so I received a beta invite. Apparently, I'm not alone in not being able to log in because of an "Account error." There is an official thread for this problem which you can find by clicking here.