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Forums > Home› jusagamfrek› Comments

jusagamfrek Arc User

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  • Yes, I went through all the recommended steps. Unfortunately, the in-game claim agent doesn't have anything for me, nor is my extra character slot active. In fact, on the Neverwinter key redemption page, it only shows my closed beta key redemption, even though the PWE account page lists the transaction as "Completed" with…
    in Still no Guardian pack AND no response Comment by jusagamfrek June 2013
  • I got an email and followed the link, but it asks me to login, then takes me back to the Founder's page and goes no further. I have a transaction id for the Guardian pack (and have been billed), but it doesn't show up in my redeemed codes, and I haven't received anything in game (including the extra character slot). I…
    in Founder's Pack - Report Purchase Issues Here! Comment by jusagamfrek June 2013
  • Unfortunately I haven't received anything from the pack I bought. I got the Guardian pack, see the purchase in my account, but absolutely nothing in-game yet.
    in Missing Guardian pack items. Comment by jusagamfrek June 2013