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update: 13 hours + 2hours patch today = 15 hours. lets see how many more patches they need this month. I am not complaining FYI. i just want to say that the patch happens from 10-12pm for me. This has caused me to miss 4 nights of playing due to their 4 patches this month. yes yes i know some of you will come in saying I…
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i am just stating the facts. sooooo? it is up to the other players to decide and I am not asking for any of your opinion.
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In which part of this thread did I mention getting special treatment? Google the meaning of compensation. And good news guys tomorrow there will be another 2 hours patch! woohoo. let me do the math. 6hrs server problem + 3 hours patch + 2 hours repair patch + 2 hours patch tomorrow to restart server! = 13 hours this month.
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I cant login. it says version mismatch despite me trying multiple times. this is getting annoying tbh. (coming from someone who pays for VIP but keep being unable to play thanks to all the server problems and patching issues)
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yup. just wanna voice out my view. I am not really bitter about compensation, but some comments from people just made me angry somehow, but would like to see how they can improve in customer relations. I enjoyed the game very much and would like to see further improvements to grow the fan base.
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I got my keys too. I am just stating an example if people fail to get their keys due to outages and support just reply saying that they cant do anything about it. And also having an outage for 1/4 of a day is significant. When I bought VIP, it clearly says 30days worth of VIP. and that includes my 6 hours loss due to the…
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seems like you guys are supportive of how they handled the outage for VIP players. maybe you used your parents money and thus cant be bothered with such minor compensation. Apart from keys... My point is the outage lasted for a few hours. That is what a normal player will play in a day. With the server problem, I could not…
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seems like you guys are supportive of how they handled the outage for VIP players. maybe you used your parents money and thus cant be bothered with such minor compensation. Apart from keys... My point is the outage lasted for a few hours. That is what a normal player will play in a day. With the server problem, I could not…
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I dont understand your logic. so now their server fault is my fault and I am to blame for not being able to load into game? I got my keys before the server went down, I am just saying that there are others who missed the window to claim their keys. I am unhappy with how they manage the whole server outage issue which…
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theres a thread on loading bug dated 10/3.
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I dont understand your question. I paid for a month worth of VIP and even at the top right corner of the game they clearly state the remaining time left for my VIP up to the minutes. few hours of outage without compensation is ridiculous. I am not talking about penalizing them, but if they are not even bothered to extend…