So now new players will have to run the dungeons 700 times per rank 10 enchantment just to get enough salvage AD to buy one.... (no I didn't actually figure it out I just threw a wild *** big number out there).
PVP Conversation: New Player - "Where did you get those double stat enchantments?" Me - "Oh I got them during open beta, just before the game officially launched, you can't get them anymore." ...[Q,E,R,1] New Player - "Help!"
This is a really bad idea, before you even consider the existing player base and how much it will annoy them, what about people who have yet to come to the game? How do you think they are going to react when they find out thousands of people have their end game gear but for them it is going to take months because they…
I am pleased to say than PWE have added the 2600 AD to my account that I should have got from the UGC promotion. It took a lot of time and a lot of discussion via tickets once they did respond, but they eventually agreed to it. They have advised me not to purchase anymore UGC until such time as they can resolve the…
What ability stats do you recommend for this build? I currently have 20 int, 13 wis, 15 char with all my points to spend (just respecced). Also, wrt to my Ioun stone, I already have Profanes in the Offence slots instead of Eldritch (I was originally building for crit not armor pen) is it ok to put darks in my rings…
But if I did that you wouldn't have any more reasons to troll now would you? I wouldn't want to be responsible for ruining your day since it seems your life must be pretty lacking if all you can add to the discussion is what you posted.
Hmm just double checked - if I go to the AH guys in the main city it is 10% if I click the AH button at the top it is 12.5%. Must be a premium rate for using the AH "remotely" I guess.
Wait there is a number we can call? I have been waiting for a response to a billing ticket for 8 days, they owe me 2400 Zen but don't think my ticket is worthy of a response, kinda puts me off spending any more money with them.
Billing tickets should -always- be escalated as critical because it is real money and it is only a matter of time before customers walk away or worse yet start filing fraud charges. Bug reports and other game related issues (which I suspect the vast majority of the tickets are) are important too, but they don't pay the…
Some people have no understanding of inferential statistics or probability, it isn't worth wasting our time trying to explain to them if they are not willing to listen.
But only with a significant amount of test data - 194 tests is nothing even like a significant amount of test data it is likely there are millions of fusions attempted each week and probably 10s of millions since the game launched. Maybe if you tested 500 000 fusions you would see better results, but 194 simply is not a…
It is not a good way to encourage people to support the game by purchasing Zen if they don't even bother to respond to billing tickets. I can understand bug reports going a long time without answers, but there is zero excuse for billing issues going unresolved - they should be critical status for the CS team.
Well people scamming new players does effect profits because it makes people leave the game due to being fed up of getting scammed. As for submitting a ticket, I have submitted 3 tickets so far, 2 of them related to a billing issue, they have answered exactly 0 of them, in the last 3 weeks. So I have absolutely no illusion…
I don't think the problem is people not buying their cards in USD - I bought my card in USD, PW decided to charge me in Euros despite the card being in USD.
They still are not responding to support tickets on this issue - I haven't received a response after 4 days now. Nothing, nada, zilch and not possible to do a chargeback since it is twice removed from the payment processor (although if I could do a chargeback, I am sure they would be paying enough attention to ban my…
Official launch is all very good but what about responding to tickets relating to billing issues and your Zen store - how can you launch when your existing system is broken? I purchased $100 worth of Zen during 15% promotion, should have received 11500 Zen, received only 9300 and support have completely ignored my ticket.…
I think the word you are looking for is "defrauded" [obtaining money, goods or services by deception]. My card was in USD, why did they change it to Euros, I bought USD card specifically to get the bonus, they defrauded me and now won't answer tickets.
Spent $100 on Gamecard, converted all to Zen got 9300 Zen - even less than I should of got without promotion, but with promotion should have got 11500. Cryptic not responding to support tickets - no surprise there huh?
I just find it astonishing that the bug even existed in the first place. One of the first things you test when you accept any user input in software, is that the input has a valid value. Quite clearly testing that the input value was not null, not negative and was an integer should have been primary testing points - don't…
So the 7 hour roll back and the bans were completely ineffective. The proof is right there right now in Zone Chat - dozens of people selling countless cats - I just saw one person advertise 30 cats for T2 gear. The solution to the problem was completely ineffective and the economy is still completely screwed.