I do not work for/with Cryptic at all, I just play the game ;) On a side note the Dragon Shard is offline atm having issues, so don't be freaked if you still can't play.
Try the following. 1) Close out the game. 2) Press the Start button (windows key). 3) Type "run" in the search field, hit enter. 4) Type "cmd" in the run window, hit enter. 5) In the command window type " ipconfig /flushdns " hit enter. 6) cmd should read "Windows IP configuration Successfully flushed the DNS Resolver…