having same problem just started this week for me, could not get pass ice wall on Tue. so abandoned quest tried again today and same effect , can not get passws ice wall.
I'm a new player trying to level a GF tank and its more fun hitting myself with a hammer than playing the game. the GF cant tank anything as it is right now which makes this the only game where a "tank" class cant even do the job they are created for. Oh well guess its time to uninstall and play something else.