herbster#8192 Arc User

Comments

• Out of interest, while I don't disagree the reasoning behind FB and/or Twitter being the means of communicating 'microposts', it does seem rather strange that this has been implemented during an update rather than tested with the community prior to an update. Also, I would recommend that you link (if you don't already) to…

  in Maintenance Extensions Comment by herbster

  herbster#8192

  February 2017
• The biggest customer service mistake is making your customers feel ignored. Any feedback is better than no feedback. It doesn't take a lot of effort to post saying that it's been extended because of blah blah but we'll keep you up to date on what's happening.

  in Maintenance Extended Comment by herbster

  herbster#8192

  February 2017