the Gateway system however says I have 20 messages with items (which I obviously want to open and retrieve!!!) but the Gateway system doesn't let you retrieve items - it says "Log in to the game to claim your items." but in the game you can't see the messages!!!! the Request GM Help doesn't work it just redirects you to…
I have a case were - the in game mail inbox says at the same time that I have no messages, but also says I must delete some messages to receive more messages ... ??????