Even if they did the AH exploit, their logs should show that it was done after you lost the account so you shouldn't be held responsible for it. However, my account got hacked Thursday and I still haven't heard a word, just as many others on these forums. What is worse yet is that there has been no word from Cryptic/PW…
If a tier item drops which definitely isn't certain, you have a 1/15 chance that it is the item you want right now and it will be a lot less in the future with added classes. Remember that these are drops from epic 5 man dungeons, when Gauntlgrym etc starts popping up and we get content intended for more than 5 man parties…
The problem is, when you want a specific tier item from a dungeon, not only does the item have to be for your class, but also the exact piece that you need. This might not be that huge of a problem right now but as more classes are included in the game the chances of the set piece that you want to drop becomes extremely…
They couldn't care less about hacked accounts, it's incredible that they haven't increased the number of people working at support after this ****storm. This is definitely the last Cryptic/PW game I'm ever playing. I have payed about $100 in this game because I really enjoy it but the way they handle their customers is…
Then I think you are out of luck, the only reason I know the email that was used to hack my account is because I'm still logged in on the hacked account, namely this one.
Most likely with bruteforce, afaik you can retry your password as many times as you'd like on PW, not the fail 5 times and you have to wait an hour. My account got hacked with a password I have never used for anything else.
Yeah, I have done scans of registry and my antivirus went through an extensive scan over night, found nothing at all. Thanks for your suggestion about the notepad, though I'm quite uneasy with having passwords written down.
I have scanned for trojans and everything like that, nothing. I have a different password for nw from any other application and I have never typed it in anywhere other than on this website and in the launcher.
Getting your account hacked and losing your stuff kinda... goes hand in hand. In any other mmo they FULLY resolve your issue at once, which is why I highly doubt (but still hope) that the currency will get returned.
If nothing happens, and since real currency is on the line I'm pretty sure you can file a lawsuit for this. Something a lot of people most likely will if the ad and zen isn't restored.
Same here, after 8 hours I got a response telling me to make sure I am using the right account name (and the account is NOT the same as display name) and marked the ticket as "Solved"... Like... Seriously?