Because open beta IS launch. It's a F2P game so they are using a Soft Launch to have poeple get in on the 30th. Keeping it as open beta means people know the game still may need some work, but you can get in a play now without fear of a charcter wipe.
Wow, you have not seen the 300 other posts asking the same question and getting the reply that you cannot play until 9:00am PST which is 2 hours and 20 minutes from now?
I am a gaming wife. I think my husband likes this, since he doesnt get wife agro. Of course our kids are a bit older so they can take care of their own food if we need them to. ;) I love the post though. very funny, and spot on for this household as well.
Don't get me wrong. I feel bad for you that you cannot play it that well, but a refund won't apply here because your account is already active, has all of the features applied to it, and it was no fault of the company that it does not work for you. You should try updating your graphics drivers, and sound drivers. Defrag…
I'm confused. You can't play the game because you have a crappy computer and did not look at the system requirements beforehand? They can't give you a refund because you have already applied the bonus features to your account.