They are saying that because they want people to believe that the 7 hour rollback was sufficient enough to take care of all the people. So a "small group" makes it sound better. ;)
Sounds to me like this exploit has been around for awhile now and should have been addressed when it first was abused. I would like a refund of my money that I spent on Zen and like others have noted I do not feel comfortable spending anymore money on this game. The whole situation seems fishy. Why if this exploit was…