Bought a pack. It is completely charged, completed, and has been applied to my account. I cannot logon and have not received an email about BW4. Edit: Reclicked the link in the "Your Neverwinter Founders Pack Transaction Is Not Complete!" email. Restarted launcher and Neverwinter showed up and is Patching.
My transaction is complete and the money has been taken from my account. It even has a thank you for supporting and playing neverwinter. I clicked the option to show all games. Neverwinter is not in the list. Is it up and running?