+1 to Wisdom for Garamore. I'm usually the one who has to draft the public announcements at work for client issues. We don't let the Dev team or Data team talk to the clients.
It's a Saturday. They are off playing their own games. Going to be a race today between the patches on my back-pocket games and the Dev team on Neverwinter. I'm playing SOMETHING on my day off!
I remember the Elemental apocalypse and the battle of the server dragon. They won't say anything until at least 15 minutes of issues, then it 'will be back up in 15 minutes' an hour or so later. Prove me wrong Dev team!! Please!
I'm in favor of backup servers. The game ran just fine before. Update a second set of servers and roll the game over to them. If they bug out, roll it back to the previous servers and fix the issue, then roll again. Or at least keep up Sword Dice so we can entertain ourselves while we whine.
I'm sure most of us have worked in an office environment at one time or another. One third the time to get back up is going to be 'inter-departmental miscommunication.' Another third is correcting the miscommunications, and finally our remaining slice of pie goes to tracking down the coder who forgot to carry the 1. ****…
Also, it's things like this that cause tragedies. Once I was no longer occupied with the game, I discovered my wife had bombed the bathroom. Finding a solution to that to be lighting a match, I quickly set about in the task of playing with fire. Soon I found pouring the 90% rubbing alcohol directly into the toilet and…